During my laundry room renovation I decided to replace my aging Rheem water heater since it was showing signs of rust and space would be tight when the room was completed. I researched exactly the make and model of water heater I wanted (John Woods 50Gal power vent). After calling a number of businesses I ultimately selected Phoenix Heating and Air Conditioning to do the job based on responsiveness and price. When I originally called, I spoke with Sam (the owner) and he was very responsive to my inquiries and we arranged a convenient time for him to visit for a quote.
I knew I needed to replace the old unsafe ABS 3" piping and Sam included that in the quotation. He took his time to inspect the site and plan around any challenges both inside and outside the house. While it took us some time to eventually arrange for the installation, I'm glad we eventually did.
Sam and his assistant arrived on time for the appointment and proceeded to remove the old water heater. The removal was not an easy one and I have considerable respect now for the level of difficulty and effort required. The old water heater was really heavy and a tight squeeze to remove. There was also some difficulty in draining due to it's age and location of drain. But Sam and his assistant persisted and it was eventually drained and removed. After that, the installation of my new John Woods 50Gal power vent water heater with new white PVC piping went smoothly thereafter.
Besides a top-notch install, Sam offered many of his insights and tips regarding my heating and a/c system. He even helped to clear a clogged A/C drain which would certainly have caused an issue once the summer kicked in.
Ultimately I was very glad to have used Phoenix and would do so again.