Ars Repair & Installation

Do yourself a favour and don't even consider this company. (if you don't believe me read the other reviews here and on Yelp...wish I had) Techs came in to repair old bearings on dryer. After they left we tried to use dryer...drying sensor did not work at all. Called them back immediately. They told us the best they could do would be next week sometime. Tech finally did return and admitted he made a mistake. Fixed it and left. Tried dryer again (I know we should have made him try it), this time the heat did not work. Called them back...you guessed it, "is sometime next week ok?". We asked about their 24/7 service, they explained they only answer the phone 24/7. Incompetent, frustrating and poor service.

10 out of 10. Vladimir is fast and efficient at what he does. I gave him the information over the phone and he was accurate and very up front with the repair complications that could be encountered. He arrived when he said he would and got the job done quickly and diligently. I would definitely use his services again and would recommend him to anyone needing a major appliance repair. I would like to add Tip Top Appliance Repair answered my call at 2:00am and Vladimir was at our home by 9:45am that same morning fixing our washer!! Thank you Vladimir.

I was told it would be $50 to have a person come out and look at my wall oven, however it cost a lot more (apparently the $50 was just to come to the door, not for the labour). The $180 would have been deducted from the repair, but the repair was never made because my old stove didn't have a model number on it and therefore parts could not be ordered. I didn't mind spending $50 to find out it couldn't be repaired, but I did mind paying $180, which I could have used towards a new oven. The repair guy was on time and was at my home for over an hour, but a good portion of that time was spent sitting in front of the oven looking at the inside with a flashlight, when the issue was in the control panel. He was supposed to get back to me within a week with the cost of the parts (if he could find the model number), but I never heard back and had to call the company myself to find out if my oven was going to be repaired.

We had a very bad experience with another appliance repair company and paid out over $300 without getting any repair completed. I called Appliances Repair Service on the phone (rather than going through the website) and discussed the situation (ice machine not working and freezer not freezing). They came around that day, waived the inspection charge and gave me a very reasonable quote for the repair. The job was more complex than anyone expected and more parts were legitimately required (even I could see that) so the technician returned the next day. I got a very reasonable price on the additional parts (I checked on the internet to see retail price) and we agreed in advance on an additional payment. The work was completed to my full satisfaction and I am very happy with the overall cost. The guys that came out were knowledgeable, friendly and very reasonable when it came to discussing costs. It was a completely different experience from the other company (where I had felt ripped off). I would recommend this company and will use them again if the need arises.

The worst Repair service I have encountered ever!! The repair man not professional at all,and trick on the price! No parts broken and need to change, but got a amazing labor charge bill $300 which can buy a new washer!! Do not trust them! I really regret not buy a new one instead of repair!
First of all, thanks for your response! Secondly, thank you for pointing out my mistake which is $250 of cash, but neither $300 or $217.5.

Called them on the weekend and they came the same day and repair my washing machine. The technician was expert and helpful repair the problem on the spot after he finish he explained us how to prevent that problem from happening again, However After 3 days the machine had the same problem and we called the office and they send the same technician same day, he was very sorry, fixed the problem and promise it will not happen again, He told me if something like this will happen in the future to call him directly and he will come right away. I am very happy with their costumer service although they came back and fix the problem again they were very nice and understanding.