The Door Master Inc.

The installer replaced my broken tension springs, but advised that my Genie garage door opener motor was broken and needed replacement. He'd do that for $550. I bought the broken part for the opener online for $30 and replaced it myself. Works just fine now. I would have given high marks for the spring installation, but zero marks for mis-informing me about my "broken" opener

From first phone call to installation, the service provided by this company was top notch. Natalie was able to find exactly what I needed at the price I wanted, send a guy to inspect the site and have it installed within 48 hours. Sergei did an amazing job dismantling the old door, installing the replacement, and cleaning up afterward. However, Sergei really outdid himself by taking the extra time and care to show my autistic son how to properly open, close and lock the new garage door. This company really went the extra mile to ensure as a customer, I was completely satisfied.

Garage door not working properly, they came that day, said 90% of the time with my issue it’s the sensors and rare 10% motherboard. Replaces the sensors but still didn’t fix. Didn’t charge me for them as just took my old sensors and said need a new unit but no rush take my time and provided no pressure.
Ended up saying yes and were able to come back 2 days later with a new unit. Replaced and set everything up for very reasonable price, quickly and very professionally!! Would recommend and use these guys again next time!!

Great Service from The Door Master! Steve came promptly and investigated the problem. Although the problem had rectified itself...he was very patient and asked that I call him back when the problem arose again and he would be happy to come back ASAP to check it out. Excellent service. Highly recommend them.

Very pleased with the prompt attention and service that we received. From call to installation was 3 days to complete with initial call on a Saturday! So extremely happy and highly recommend to anyone looking for service or new garage door!!

Had my garage door replaced today and I can honestly say that I am beyond impressed. My expectations were surpassed! The technician (Serge) was super friendly, efficient and knowledgeable. My new garage door looks amazing and runs smoothly! The Door Master is such a professional company... from Steve assessing my door needs to the friendly admin staff who booked my appointment... This company gets 100 stars from me and I will definitely recommend them!

Excellent service and prompt response. Tim called ahead and came within the time alloted for the service call. The garage opener is 20 years and although Tim suggested that I should replace he did not try to sell me, but rather spent considerable time fixing the existing unit and at a very reasonable cost. When the time comes to replace the unit I will definitely call The Door Master to have Tim instal a new unit. Thank you for your service Tim. Much appreciated.

Door Master was very responsive to our garage door issue. A technician was dispatched in the afternoon on the same day as my call. Tim was very efficient and did an excellent job.

Al showed up almost 2 hours early much to my t (called first). He was so quick and professional and even gave me his honest opinion about our door. Really got us out of a jam.

These guys were as professional as can be. They didn’t try and upsell me. They fixed what was needed in the best way and at the best price. Highly recommended