Best Way Heating

I called him on a weekday evening because we had no heat on a frosty night. He was at my house in about 30 minutes and got the furnace working temporarily until he could return with an uncommon part. When he returned, he fixed/cleaned the furnace and serviced my two fireplaces. He even spray painted the burner box of the fireplaces so they look like new.

Jafar did a good job and was honest in his assessment and charges.

I definitely recommend his services.

The initial booking on the telephone, in-home estimate, installation, and follow-up inspection all had one thing in common - excellent customer service. Jaffar (the owner) was very thorough in his explanations and courteous to listen to my questions and concerns regarding a new furnace installation. Seyam (the installer) came to work on removing the old furnace and installing the new furnace. The workmanship was very good and he left the house in a clean manner.

After the installation, I had difficulty with the new thermostat. A few days later, I called Jaffar and he arrived within 30 minutes. He diagnosed and fixed the issues and patiently explained everything to me.

He also prepared all of the paperwork for the Fortis Rebate and e-mailed them to me the next day. I highly recommend his company.

I asked for service on Saturday, and he came out and looked at the gas fireplace in bedroom. Made some good points about carbon monoxide detector, I was using one that was over 10 years old. Cleaned out the fireplace and got rid of the flickering pilot light. Very professional, courteous, and cleaned up after himself.

My 20 year old Lennox Whisper Heat furnace was not working. I had 2 different heating and licensed gas fitters come in. Both of them were unable to figure out the issue and all i ended up was hundreds of $$ spent on parts and labor. I was at the point when i thought i had no other option but to change out the furnace. Then i stumbled upon Best Way heating on google. The Homestars reviews from different customers really gave me a boost of confidence to call.
Jaffar picked up my call and promptly set up an appointment for the afternoon. 2.5 hours later He resurrected the furnace back to life!!
From the moment he introduced himself at the door, he was very personable and reassuring. While he was working, his experience and skills was very evident. Half of his time was spent fixing up the mess made by the other 2. His workmanship and professionalism was impeccable. To top this off when he presented the bill, Jaffar explained the charge breakdown and both the cost of labor and parts were so reasonable compared to the other BIG Name companies. The parts were lower than the online and local parts stores!
I cannot thank you enough Jaffar- you are god sent!

This is the third year I have had Seyam from BestWay Heating clean my gas fireplace and boiler. Seyam is very professional (courteous, neat, on time, knowledgeable). He checks his work and is very thorough. Excellent job!

These guys are awesome. Their services are very high quality and reasonably priced. They are very responsive to inquiries and great to work with. They installed on demand hot water and new furnace for my place. I highly recommend them due to their professionalism and workmanship.

My furnace was not working properly, bestway came in short notice and repaired it fast and priced appropriate.
He took the time to inform me what he was doing. I will use and recommend again!

The owner arrived precisely when he said he would. Jafar (the owner) is affable and humble and mostly concerned with family safety.

His work is far beyond what was expected. Competent, knowledgeable understanding of all systems inspected and maintained.

Will call again no hesitation and will tell neighbours too.

Jafar was early for our appt. and got right to the jobs at hand. He explained things as he went along. He was there for over three hours. Great job.

I am so glad that I called Best Way Heating! A gentleman by the name of Jafar came out to look at my fireplace the very same day and went above and beyond to try and help me. He explained everything as we went along, and to me, that is very reassuring for it shows that he cares about his clients and really wants to help. He has a very kind demeanor and I just can't say enough about him. I would highly recommend Best Way Heating as you will receive excellent service!
Sincerely,
Brenda E.