A Vacuum Store And Service

Vacuum Sales & Service
Calgary AB T2Z 0C2
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Vacuum Sales & Service
A Vacuum Store And Service
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67%

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Reviews for A Vacuum Store And Service

Average customer rating:
10 10 (14 reviews)

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Cindy from Okotoks
Cindy from Okotoks
1 review Okotoks, AB
10/10

Central Vacuum repair

Once again, the wonderful people at A Vacuum have rescued me! :D
I used to utilize their services when we lived in McKenzie Towne, but after moving south to Okotoks, I had forgotten about their fantastic service.
Unfortunately, I sucked a cat toy up into my central vac system. (Naughty me!) Understandably, I went to my local vacuum repair shop and inquired about getting a service call to repair my system. After hearing their shocking quote of a $175 bill to repair my mistake (with a week to wait as well!), I called A Vacuum and not only were they able to fit me in for the next day, but the bill came to a very reasonable $68.25 including GST!
The service gentleman was extremely knowledgeable, professional, and had brought the right tools to fix my problem. I naturally told all my girlfriends about my marvellous experience with A Vacuum and will not utilize any other shop ever again!
Thank you again for a wonderful job done right!

Approximate cost of services:
$70.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Cindy for your support and kind words. We totally understand that you always have a choice as to where to go for your vacuuming needs and we are just very grateful for your business, we always strive to give the best service and pricing we can and to hear back such positive response from you is wonderful. Hope your vacuum doesn’t give you any more trouble (an occasional cat/dog toy is inevitable, I’ve personally done the same too many times to count lol ) Once again thank you for being such a wonderful customer and supporting our family business. Sincerely,
Silvija
A Vacuum Store And Service
http://www.avacuum.ca
(403) 228-6228

Camp Chestermere from Chestermere
Camp Chestermere from Chestermere
1 review Chestermere, AB
10/10

Site Vacuums

This company is passionate about helping others. They provided exceptional service to our site and worked with us to ensure we had the best vacuum for our needs. They went above and beyond our expectations. They are extremely knowledgeable about which vacuums are quality and worth fixing, and which ones are not. Overall we are very satisfied, and would highly recommend.

Approximate cost of services:
$300.00
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Company Response

Thank you for your kind words, we are extremely happy to have been able to help your camp as you do such great and amazing work all year round for the kids. Being a family business we fully understand and appreciate the importance of community and helping those who need it the most, which is what your center embodies. Once again thank you for your words and we look forward to working with you for many years to come.
Silvija
A Vacuum Store And Service
http://www.avacuum.ca
(403) 228-6228

John MaHong from Calgary
John MaHong from Calgary
1 review Calgary, AB
10/10

central vacuum and regular vacuum

i want to say thank you very much to this business. i needed to install a central vacuum in my rental property. they were very very quick, nice and helpful. very reasonable price. excellent service. i highly recommend to people in calgary. i told my mother in law about this store and she got her vacuum from them too and she really like it. she said they were helpful and did not rip her off. thank you again :)

Approximate cost of services:
$1,300.00
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Company Response

Thank you for your business John, we are very happy to hear that you are satisfied with our service. Being in this business for a long time we understand how important it is to have quick solutions to vacuum problems and/or needs especially when you have rental or commercial property. You were a pleasure to deal with and thank you for the recommendation.
A Vacuum Team

Marie Ma from Calgary
Marie Ma from Calgary
1 review Calgary, AB
10/10

Central Vacuum

I purchased my central vacuum from A Vacuum Store and Service when I built my home in Mckenzie. The sales associate was friendly, knowledgeable and informative. I didn't know anything about central vacuums and instead of using that to their advantage to "rip me off", they instead was honest and helpful. The gentleman that came to install was very professional and respectful of my home. They did not leave a mess and walked me through each step of the installation.

I really think that we need more local businesses like this. They were honest, affordable and most of all they really offered A+ customer service.

Approximate cost of services:
$1,100.00
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Company Response

Dear Mrs Ma,
We at A Vacuum Store&Service are so happy to hear that you were happy and satisfied with our product and the service.
Having satisfied customers is one of the most rewarding parts of a small business, and hearing such kind and supportive things from our clients just makes us even more eager to keep doing what we do and always focus on providing as positive of an experience as we can. Feel free to give us a call if you have any questions about your new vacuum unit, and once again thank you for your support.

A Vacuum Store Team

Jamie from Calgary
Jamie from Calgary
1 review Calgary, AB
10/10

Product and Service

Knowledgeable sales person in the store with a thorough demonstration of the product. I do not have prior experience with central vacuums and the shopping experience was easy and informative. Price seemed to be good value for the level of vacuum, attachments, and installation as well.
Installer was on time, and very quick and efficient. No mess was left behind either. All in all A++ experience.

Approximate cost of services:
$1,200.00
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Company Response

On behalf of the whole A Vacuum Store and Service family We appreciate your business as your satisfaction is very important to us. We are glad you enjoyed the experience and hope to keep you as a satisfied customer for a long time. Feel free to give us a call with any and all question you might have, and thank you again for your kind words.

Wayne from Calgary
Wayne from Calgary
2 reviews Calgary, AB

First Review

10/10

Vacuum Purchase and Installation

When we built our home in Mahogany about three years ago we decided to have our builder do a rough-in for central vac but we'd find someone to install the actual system ourselves. We searched Google and called the store that was located closest to home. It happened to be A Vacuum Store located on 130th Ave SE. When we called to set up an appointment for an estimate and a nice young lady arranged the appointment for us. On the appointment day, a very friendly gentleman showed up on time and as expected. After poking around a bit he suggested the perfect system for the size of our home and to accommodate the pet hair our cats and dogs tend to leave around the house. We agreed to the estimate and set up an installation appointment. Again on installation day, the gentleman and his son arrived on time and immediately got to work. It was in the middle of the winter and it was extremely cold outside. They finished the job in a respectable time except for the fact that they couldn't vent the vacuum outside due to the cold. He said it was not a problem to run the vacuum as is until he could return to add the outdoor venting. When the weather warmed up a couple of months later, I called and he showed up right away to complete the job. About a year later the electrical cord broke on the power head and it stopped working. I took in the power head to get it repaired. The same man was there at the store, he took one look at the piece that was broken, pulled out a spare part from the back and gave it to me. No questions and no charge. Just fantastic! I always return there to by my vacuum bags and pet their dog! I love this family run business and highly recommend them to anyone.

Approximate cost of services:
$1,350.00
1 of 1 people found this review helpful.
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More about A Vacuum Store And Service

As a family run and operated business we believe in outstanding customer service and we are proud to provide our valued customers with knowledge, products and services that will exceed their expectations. Fair pricing and quality products are on top of our list always, we firmly stand behind the products ...
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