Sleep Guide Mattress Ltd.

Furniture
Mississauga ON L5N 1A2
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Write a Review

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95%(151 reviews)
94%(42 reviews)
91%(6 reviews)
HomeStars
Furniture
Sleep Guide Mattress Ltd.
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72%

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Reviews by rating (past 12 months)

Reviews for Sleep Guide Mattress Ltd.

Average customer rating:
10 10 (99 reviews)

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Linda Stewart from Mississauga
Linda Stewart from Mississauga
1 review Mississauga, ON
10/10

Mattress

I had purchased a mattress a year ago from another store only to find that when I returned to buy it in a King they no longer carried Dreamstar.I sourced out stores that carried this brand and found Sleep Guide.Carlos went above and beyond researching the new name of the particular mattress I wanted as well as going to the factory and bringing a mattress to his store for me to try out.It was available within a week and the only reason I got it later was my schedule.People,all mattress stores are NOT equal!! Do your research,in this case I and Homestars have done it for you,and go see Carlos before you buy.You will get quality and great service at an amazing price!! Thanks again Carlos!

Approximate cost of services:
$999.00
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Company Response

Linda, it was true pleasure assisting you with your mattress selection at Sleep Guide Mattress. I am confident that you will continue to enjoy the comfort of your new purchase for many years to come. I appreciate your business and I look forward to assisting you again in the future. Many Thanks, Carlos

Jose & Maria Da Silva in Mississauga
Jose & Maria Da Silva in Mississauga
2 reviews Mississauga, ON
10/10

Upholstered headboard bed & frame

I found Sleep Guide Mattress store by accident as I was driving on Queen-Britannia, decided to stop to check their beds and glad I did. Carlos was very informative and helpful and offered choices and options for a custom look. I ended up going back with my daughter and made my choice with both their help, Carlos was helpful and the process was quick, the item was ordered and delivered within a week much sooner than it was scheduled for which was great. Carlos was very pleasant and easy to talk to. I would highly recommend a visit to this store.
Excellent service.

Approximate cost of services:
$800.00
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Company Response

Mr and Mrs Da Silva I am so happy to know that you were satisfied with the services you received at Sleep Guide Mattress. It was a pleasure assisting you with your purchase and I am confident you will continue to enjoy the comfort of your mattress for many years to come. My thanks for your business, Carlos.

BT from Toronto
BT from Toronto
2 reviews Toronto, ON
10/10

Mattresses

Carlos was knowledgeable, understanding, and beyond helpful. When a mattress I'd selected from his shop turned out to be too firm, he thoughtfully suggested I meet him at the Dreamstar showroom so I could look at a wide range of options. Once I'd made my decision, he ordered the new mattress immediately, delivering it and taking away the other one within two days, and he gave me an excellent price despite the extra work he ended up putting in on the sale. His focus on ensuring that the customer is satisfied is refreshing. I would recommend Sleep Guide without reservations.

Approximate cost of services:
$1,000.00
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Company Response

Thanks so much for being a loyal customer at Sleep Guide Mattress, where I strive to ensure every customer is happy with their shopping experience. l am so happy to know that you have found a mattress to suit you comfort level and I trust that you will enjoy it's comfort for many years to come. Thank you and I look forward to helping you again in the future! -Carlos

irene vrckovnik from Toronto
irene vrckovnik from Toronto
1 review Toronto, ON
10/10

Full size padded linen headboard

Carlos was excellent in delivering a product that was well identifed on his web site. I actually bought the headboard sight unseen! Carlos made the delivery and set up the headboard and even took away the cardboard. The item was ordered one day and delivered two days later. How is that for speedy service...I was very impressed with Carlo's business style and he was a pleasure to deal with. We are very happy with the double padded beige headboard. I would highly recommend buying from him.

Approximate cost of services:
$330.00
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Company Response

Thank you very much Alexandra and Irene. It was a pleasure to do business with you. My best wishes with your school studies. -Carlos-

RONALD PEREZ from Mississauga
RONALD PEREZ from Mississauga
2 reviews Mississauga, ON
10/10

Mattress set

Highly satisfied with mattress purchase for our family. My wife and I was driving by Mississauga (Queen-Britannia) when we found this store & decided to have a look. There were lots of mattresses to choose from. Carlos was very knowledgeable, helpful and friendly in helping us to make our choice. Purchase was easy and delivery on time! Based on our experience, this place is a high recommend for us!!!

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Ronald and the rest of the family. I hope your kids are enjoying their beds. I am sure you made the right decision for them for years to come. I hope to see you soon again. Thanks.-Carlos-

Jennifer from Mississauga
Jennifer from Mississauga
1 review Mississauga, ON
10/10

Twin and Double Mattresses

Carlos and his team made my selection, buying and delivery process fast and easy. They worked with my needs (bunk bed) and budget. Before you buy, visit Carlos to see what he can do for you. I would definitely buy from them again.

Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Jeffrey Kwesiga from Mississauga
Jeffrey Kwesiga from Mississauga
1 review Mississauga, ON
10/10

Mattress

Carlos was extremely pleasant and helpful. He had a great knowledge of his products and worked with me and my budget to offer me great options. He also provided excellent installation service and I was up and running in no time with my new bed. Thank you!

Approximate cost of services:
$620.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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David Lee from Toronto
David Lee from Toronto
1 review Toronto, ON
10/10

Mattress

Carlos was helpful and insightful.

I have neck and back pain. Got the great mattress and pillow for me. Highly recommended for great price and service!

Visit the Mississauga store to see.

Approximate cost of services:
$600.00
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Haaj from Mississauga
Haaj from Mississauga
1 review Mississauga, ON
10/10

Mattress

I had a very easy and convenient experience shopping for a mattress at Sleep Guide Mattress. I recently moved to Mississauga and was looking for a reasonable and well priced mattress. The service I received was helpful and very responsive to my needs. I bought a mattress and it was delivered the next day at a very reasonable delivery cost. All in all, prices were great! Highly recommend shopping here for your mattress needs!

Approximate cost of services:
$300.00
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Company Response

Thank you Haaj very much for your nice review. It was nice meeting you and your friend. The Sealy Spring Free mattress set provides the technology of better sleep! I am sure you will enjoy it for years to come. Thanks again...Carlos

Richard Patterson from KINMOUNT
Richard Patterson from KINMOUNT
1 review Kinmount, ON
10/10

Bed

Carlos was very helpful...direct and we got what we wanted and needed at a very good price. Delivery was easy to arrange and on time and exactly as we were told would happen. Would not hesitate to recommend. Good night.

Approximate cost of services:
$1,200.00
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Company Response

Thank you Richard and family for the review! Enjoy this amazing top of the line mattress set by Kingsdown. This mattress set is the perfect combination of a supportive feel with the pleasure of cooling comfort. Rest assured, this sleep set is a dream come true! Thanks again, Carlos

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sleep Guide Mattress Ltd.

Sleep Guide Mattress transforms lives one night at a time. As one of the GTA leading mattress bedding retailers, Sleep Guide Mattress delivers unparalleled value and selection – from Sealy, Kingsdown, Dream Star, Divine Sleep Products, Health Guard, Titus Furniture and International Furniture. All the best brands. All the best ...
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