Sleep Guide Mattress Ltd.

Furniture
Mississauga ON L5N 1A2
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Write a Review

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91%(6 reviews)
95%(151 reviews)
94%(42 reviews)
HomeStars
Furniture
Sleep Guide Mattress Ltd.
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72%

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Reviews by rating (past 12 months)

Reviews for Sleep Guide Mattress Ltd.

Average customer rating:
10 10 (99 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

2 Double Beds!!

I called Carlos as he is currently in transition moving to another location and had a few questions regarding my intended Online Order. He answered all my questions and backed it up with real-time experience. When deluxe beds arrived, furniture safeguards were put in place and installation was quick. Super courteous to kids as well. I would highly recommend Sleep Guide Mattress in terms of great value for $$$.

Approximate cost of services:
$720.00
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Company Response

Thank you so much for the nice review. I am sure your kids will enjoy the new bed for many years to come. All the best and please come again. Thanks again. Carlos

Hammad in Toronto
Hammad in Toronto
1 review Toronto, ON
10/10

Amazing Service

So yesterday i went to this place i heard from my colleague and i was amazed by the price and the service provided by the gentleman; Carlos. He briefed me in detail about all the mattresses available and advised me the one needed for my sleeping habits. I would highly recommend people to visit him if you are looking for a decent price and high quality mattress. Good Luck Carlos. and keep up the good work!

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Hammad. I am sure with your new Posturepedic Sealy mattress that gives you more Body Alignment, more Pressure Relief and more Motion Reduction you wont have any more back issues. This was a very smart purchase and good night sleep in under your way. All the best..Carlos

L.Helene in Newmarket
L.Helene in Newmarket
1 review Mississauga, ON
10/10

Excellent service!

We were looking for a kind size bed set for our new home and Sleep Guide Mattress was the perfect place to find it. Very knowledgeable people with great sense of service. There is no sale pressure, only professional workers! They delivered the king mattress up to Newmarket with no complains and made our sleep much better with their recommendations! They understand your needs and help you out with your budget. I will definitely work again with Carlos and his team!

Approximate cost of services:
$1,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Helene for your nice review. It was our pleasure helping you selecting your new bed. Do not hesitate to call us for any future bedding needs. All the best to you and your family....Carlos

Lilian in Mississauga in Toronto
Lilian in Mississauga in Toronto
1 review Mississauga, ON
10/10

Mattress Set --Exceptional Customer Service !

My friend had recommended me to this store. I experienced exceptional customer service from beginning to end and without any sales pressure. Carlos was very knowledgeable, professional and very accommodating. He personally delivered & setup my mattresses and bedframe plus helped removed the old mattresses to the outside curb. The store's product prices are also very reasonable. I would highly recommend this store to all my families & friends!

Approximate cost of services:
$1,100.00
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Company Response

Thank you very much Lilian for your kind words. It was our pleasure to serve you and your daughter. We are very confident that you will enjoy your new bed for years to come. Please come again..Carlos

Troy from Mississauga
Troy from Mississauga
6 reviews Mississauga, ON
10/10

New Mattress Set

Had a wonderful experience while purchasing a new mattress set at Sleep Guide. Carlos was excellent and proved to be an invaluable resource on what to look for in a mattress.

Carlos was professional and a pleasure to work with. Please check this store out, you will not be disappointed.

Troy

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Troy very much for your kind words. It is our pleasure to serve and educate our clients about all the mattress features and benefits of a good night sleep. Enjoy your mattress set for years to come. Thanks again..Carlos

Robyn in Toronto
Robyn in Toronto
1 review Mississauga, ON
10/10

Amazing Customer Service!

I purchased a new mattress set at SleepGuide Mattress in December and would highly recommend to anyone who is looking to buy a new bed! Carlos was beyond knowledgeable, helpful, accommodating and provided excellent customer service. Thank you Carlos for all of your help and exceeding all of my expectations!

Approximate cost of services:
$700.00
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Company Response

Thank you Robyn for your nice review.
I'm happy you liked our products and the service we provided to you. Enjoy your new mattress for years to come.
All the best!
Carlos

Frabic Headboard in Toronto
Frabic Headboard in Toronto
1 review Toronto, ON
10/10

Kind Fabric Headboard

We are very happy with a fabric headboard and bed frame we purchased at Sleep Guide Mattress. Aside from the excellent customer service from Carlos, from email communication to personally loading and securing our purchase on our van, he was very pleasant to deal with. We received our order in less than a week, and are very happy with the way it looks!! Thank you Carlos!

Approximate cost of services:
$1,000.00
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Company Response

Thank you very much Lisa. It was our pleasure to serve you. We are so happy to know how much excitement you are feeling about the look of your new bedroom. Happy Holidays. Please come again. Thanks again....Carlos

Debbie in Toronto
Debbie in Toronto
1 review Toronto, ON
10/10

Mattress

The service received from Carlos was impressive from beginning to end. He was helpful and patient in the initial stage of choosing the right mattress. He delivered on time and he even spent the time to set up the goods. The mattress is of excellent quality; I sleep like a baby. Great service! Keep it up Carlos!

Approximate cost of services:
$1,100.00
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Company Response

Thank you Debbie very much for your nice review. We appreciate very much your business. Please come again....Carlos

Yacoob in Mississauga
Yacoob in Mississauga
1 review Mississauga, ON
10/10

Mattress

Very good service. At first we were really confused about what type of mattress to buy but Carlos has been really helpful and doing his best to guide us. He explained to us the different types of mattress. Also, delivery was well planned and on time. Excellent customer care. Good job man. Keep it up! Thank you.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Yacoob. Body alignment, pressure relief and motion reduction are main factors for a good night sleep. Be assure that the mattress set you got is what you needed and wanted. I am sure you will be happy for years to come. Please come again...Carlos

Rui Pedro in Markham
Rui Pedro in Markham
1 review Mississauga, ON
10/10

2 of each

Carlos quickly understood our needs and presented the available options within our budget. No sales pressure to close the deal therefore we had the time to think and make our decision. Knowledgeable and trustful service. Clear and straightforward business. Totally recommend.

Approximate cost of services:
$1,250.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Rui & Julia,

Thank you so much for the kind words, it was a pleasure doing business with you. I hope that you enjoy your new mattress sets and please don't hesitate to come back and see us if you are in need of and new mattresses and/or bedroom furniture. Thanks again Carlos/Sleep Guide mattress.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Sleep Guide Mattress Ltd.

Sleep Guide Mattress transforms lives one night at a time. As one of the GTA leading mattress bedding retailers, Sleep Guide Mattress delivers unparalleled value and selection – from Sealy, Kingsdown, Dream Star, Divine Sleep Products, Health Guard, Titus Furniture and International Furniture. All the best brands. All the best ...
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