Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (322 reviews)

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jn.wilding
jn.wilding
2 reviews Calgary, AB
10/10

Furnace and Heat pump install

Just had Distinct Heating & Cooling team replace our furnace and complete a heat pump install. The entire team (Nate, Kristian, Aidan, Jordan, and Jaiden) were extremely professional, transparent, and all around awesome about each and every step in the process. The owner actually sat with us and explained everything (in great detail) before we even took a look at the old furnace, which I very much appreciated. After receiving quotes from 3 other HVAC companies, Distinct was obviously the most in tune with residential needs the and the compassion and thought that should be taken with large financial decisions like this. 10/10, will not hesitate to recommend or contact them again.

Approximate cost of services:
$18,000.00
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Company Response

Thank you for taking the time to leave us a 10 star review! We are so happy to hear that you were happy with our entire teams professional, transparent and our process from start to finish!

Nate truly enjoys going to meet with each of our customers in person to explain everything, answer all your questions and make sure you are comfortable with the entire process before we begin any work.

Doing your due diligence and gathering a few quotes is always a smart idea, especially on such a large purchase!

We are so grateful that you chose our small family run business for your HVAC installation and feel honoured that you would recommend us.

Thank you again for your kind review John. We look forward to providing you with the same quality service at each of your yearly maintenance appointments as well!

Have a wonderful summer!

MRivillasm home
MRivillasm home
1 review Calgary, AB
10/10

AC installation

Very professional service, starting by the first meeting all our answers and concerns were properly explained, nice education since there were things we did not know. The installers were on time and conducted the installation professionally, showed the results and explained the steps to use the equipment properly. Thanks

Approximate cost of services:
$8,200.00
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Company Response

Thank you for taking the time to leave us a 10 star review! We are so happy to hear that you were happy with the service we provided you from start to finish. Nate truly has a passion meeting with our customers in person and helping you understand and make an educated decision without any pressure. Our install crew always try their best to be on time, professional as well as do a proper walk through when they are done so our customers are well informed and comfortable with how all the new equipment works. If you should have any questions we are just a phone call away and always happy to help!

Thank you again for taking the time to leave us such a kind review and thank you for your support of our small family run business. We greatlly appreciate it!

SW Calgary in Calgary
SW Calgary in Calgary
1 review Calgary, AB
10/10

Family owned and family recommended

My daughter recommended Distinct and I recommended them as well. Everyone is prompt, communicates effectively and is efficient. Ed was here last week for the annual service and was everything Distinct is known for. I trust them.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to leave us and Ed a 10 star review! We are happy to hear that you appreciated our promptness, effective communication and efficiency. Your trust in us means the world to us!

Thank you again for your kind review, we greatly appreciate it!

William in Calgary
William in Calgary
4 reviews Calgary, AB
10/10

Furnace Checkup, Tune-up and Maintenance

On April 26, 2024, an annual furnace checkup, tune-up and maintenace was performed by Distinct Heating & Cooling. As usual, Ed did an excellent job. He texted ahead prior to his arrival, arrived on time and completed the work professionally, efficiently and courteously. Ed, the technician, is very knowledgeable and always a pleasure to work with. I highly recommend Distinct Heating & Cooling for all your furnace and air conditioning needs.

Approximate cost of services:
$159.00
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Company Response

Thank you for taking the time to leave Ed a 10 star review William! We are happy to hear that Ed did an excellent job for you and that you appreciated his dispatch text,on time arrival and his professional, efficient and courteous manner. We have been blessed to have Ed as part of our team for many years and are so happy to hear that he was very knowledgeable and a pleasure to work with!.

Thank you again for your high recommendation of our company, it truly means the world to us!

Private User
Private User
Private User reviews Calgary, AB
10/10

AC and furnace maintenance

Jordan arrived on time and was very professional, friendly and polite. He inquired how we were doing and then he took time to review what he had on his work order. He then proceeded to complete the work. When he was finished he took time to explain the invoice and showed us what he replaced. He gave us an update on both the furnace and AC unit. We paid the bill. It was a pleasure working with Jordan.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to leave Jordan a 10 star review! We are happy to hear that Jordan arrived on time, was very professional, friendly and polite. We have been blessed to have had Jordan as part of our Distinct team for well over a decade now! Making sure that we treat our customers the way we want to be treated is extremely important to us and that includes making sure our customers are aware of the work/costs during the appointment so you have an understanding and are comfortable with the costs. Making sure that we keep an accurate record of each visit to our customers property is also very important to us so we are happy that you appreciated that step as well.

Thank you again for leaving us such a kind review, we greatly appreciate it!

Kathy in Calgary
Kathy in Calgary
2 reviews Calgary, AB
10/10

Annual Maintenance of Furnace

Ed (technician) was very efficient and communicated clearly on the furnace maintenance. He was polite and professional in getting the work completed in a timely manner. Very pleasant person to talk to.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to leave Ed a 10 star review Kathy! We are happy to hear that he was efficient, communicated clearly as to what he was doing on the furnace maintenance, polite, professional and completed everything in a timely manner. We are very lucky to have him as part of our Distinct team and appreciate you leaving him such a kind review! Have a wonderful summer!

Jayme
Jayme
3 reviews Calgary, AB
10/10

Furnace Repair

Another cold chilly day in Calgary. The furnace at my rental went down. I needed to get my tenants situation corrected ASAP.

With the help of Erin and Jordan at Distinct it was back up and running in no time. Excellent customer service! Will absolutely use their services again!

Thanks Distinct!

Approximate cost of services:
$1,234.00
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Company Response

Thank you for taking the time to leave us a 10 star review Jayme! It was an absolute pleasure speaking with you on the phone and helping arrange the appointment to have Jordan come by and fix your tenants furnace ASAP! We are so happy to hear you were satisfied with the job Jordan did and with our customer service. We look forward to working with you again in the future and thank you for supporting our small business. We greatly appreciate it!

Eric in Calgary
Eric in Calgary
1 review Calgary, AB
10/10

Always fantastic work that is installed correctly the first time!

I've been using Distinct Heating and Cooling for over 10 years now. They always do fantastic work that is installed correctly the first time and they stand behind their quote.

When the original furnace died in my new (older) house Jordan and Aidan arrived quickly, and had the new furnace installed before the weather got really cold. As always it was done with great workmanship and full walk-through of all the new features and how to best use them.

I did quotes from 2 other companies but with Distinct you also get a bit of an education how the job should be done. When some of the other companies did not include some of these steps until I asked them I knew I did not want to deal with them.
If youre looking to get the job done right the first time by people who stand behind their work contact Distinct Heating and Cooling.

Approximate cost of services:
$900,000.00
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Company Response

Thank you for taking the time to leave us a 10 star review Eric but more importantly for your support of our small business for over 10 years now! We greatly appreciate your continued support! We are so happy to hear that you were pleased with quality of work we do and appreciate you saying we do things right the first time and stand behind our quote. That is so important to us! We are very lucky to have Jordan and Aidan be able to arrive quickly and install your new furnace before the weather got really cold. The technicians take great pride in their workmanship and thoroughly enjoy doing a walk through with our customers after the installation to make sure you know how to properly and comfortably use your new equipment. Getting more that 1 quote for a big investment like this is a very wise thing to do as a consumer and we are so happy to hear that Nate was able to give you a thorough explanation of how a proper installation should happen and how we always do our installations. Unfortunately even if you buy the top notch piece of equipment on the market, if it is not installed properly from the start then you can have major issues! Going with the cheapest quote isn't always the best route for a big investment like a new furnace, heat pump, or A/C. Thank you again for your continued support of our small business Eric! We truly do appreciate it!

MikeC
MikeC
1 review Calgary, AB
10/10

Excellent quality installation for furnace and AC

Kristian and Jaden did an excellent job installing a new furnace and AC. Very professional, excellent fit and finish on the work. Cleaned up totally. Very knowledgeable and willing to answer any questions thoroughly.
Highly recommend them to anyone.

Approximate cost of services:
$17,500.00
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Company Response

Thank you for taking the time to leave Kristian and Jaden a 10 star review! We are so happy to hear that you are happy with job they did for you installing your new furnace and A/C unit and that they were very professional, clean and meticulous during the installation process.

They take great pride in making sure that you have a superior installation that not only will work properly for you for as many years as possible but also that it looks as clean and neat as possible in your mechanical room.

Making sure that our customers have all their questions answered and are comfortable with how everything works before we leave is extremely important to us as well so we are happy to hear you had all your questions answered and we are just a phone call away if something else comes to mind!

Thank you for supporting our small family run business and for your recommendation of our company. It truly means the world to us Michael and we look forward to seeing you in the spring when the weather gets warmer for the quick A/C start up and then for your yearly maintenances!

Lorne B.
Lorne B.
2 reviews Calgary, AB
10/10

New Furnace and AC

Thanks to Distinct Heating & Cooling. This is the second home we had a new system installed and didnt hesitate to go with Nate again. Our installers Kristian and Jaden were excellent. On time, courteous clean and most important, excellent workmanship. They made time to answer my questions and explain the new features to me. Thanks

Approximate cost of services:
$15,000.00
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Company Response

Thank you for taking the time to leave us a 10 star review and for trusting us once again to complete a new HVAC installation for you! Your trust in us and our company means so much to us! We are incredibly lucky to have Kristian and Jaden as part of our installation crew and we are happy to hear that they were on time, courteous, clean and had excellent workmanship. We always make sure we have enough time after any installation to go over all of the new features and make sure our customers know how to operate their new equipment. We are so grateful to have you continue to support our small family run business and we look forward to working with you for many more years to come! Enjoy your new HVAC system!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.