- Approximate cost of services:
- $200.00
- Company Response
Hi Jane, thank you for sharing your feedback. We are truly sorry to hear you feel this way about our service and once again we apologize for not being able to meet and exceed your expectations. We understand that our staff missed some areas such as treating the leather or wiping the baseboards, however unfortunately those would not be included in our basic cleaning package. For the rest of the areas we do apologize if those were not cleaned properly and we have already followed up with the staff on this. In terms of how many cleaners we send, this depends on our schedules and staff availability, and unfortunately, we cannot guarantee any specific cleaner or how many cleaners we will be sending. We always strive for the great experience and we are actively working with our cleaning teams on areas of improvement. Once again we thank you for your feedback and we sincerely apologize for any inconvenience.