This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Unfortunately we had some very uncommon problems with this customer. We entered into this project with the professionalism, commitment and best intentions that we do for all our work. As the reviewer points out we put everything clearly in writing on our contracts so our customers know what to expect. There were many changes made to this project by the reviewer along the way. The reviewer signed off on all changes and agreed to the additional charges that occurred with the changes. The contract was based on a milestone payment plan as each phase was completed the homeowner would make payment, however the homeowner breached the contract once they stopped making payments. As the reviewer states in his review the job was stopped at 70% completion which we had to stop due to non-payment and breach of contract. The photos shown in the review are of an incomplete job which would not reflect the quality of a completed job. Furthermore there are still amounts owing to us for the work that we performed as well as financial damages the homeowner has cost our company and we hope that we can come to an amicable resolution based on the outcome of the litigation we have filed in order to collect the outstanding balance that is owed to us.
I would encourage anyone reading this review to read all of our reviews as they better indicate the excellent service we provide.
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.