Quality First Roofing

I’d like to thank Quality First Roofing for excellent work and service they done while fixing a serious construction issue with my roof. The repair was done in a timely manner by very skilled professionals. The service delivered as promised, top notch service overall from the beginning to the end (including preps and clean up) and it was real pleasure to deal with staff of Quality First Roofing. I can’t thank Michael (owner) and his staff enough for their expertise, kindness and professionalism. Highly recommend Quality First Roofing, you will be pleased!
Best Wishes, Michael and Suzana

Our old roof was 19 years old, our skylight was 40 years old and the chimney was falling down and no longer in use.
We had outstanding service right from the first phone call, through the quoting process with Peter to finalizing the contract with Michael.
His team came when promised, protected our gardens and worked almost non stop to get our job complete. We had pictures of the work from start to finish so we always felt in the loop. His team was extremely polite and kept the site clean throughout the process. We live on a busy street so this made their job even more difficult.
The cleanup left the property spotless as they even went through the
gardens with a magnet.
We now have a beautiful roof, a new skylight, no chimney to worry about and they even removed an old antenna and debris from the roof for us.
We highly recommend Quality First Roofing! Michael and his team are just great. We felt that the customer was first just like their name. Thanks Michael.

Meticulous work done. The professional team removed old layers, made sure surface was properly prepped for new shingles. House and gardens protected from the work, ditto the neighbour's house. Clean up was fabulous including the roller with the magnets to pick up any stray nails/metal. Work started at 7:30 and finished around 5:00. We have a fabulous new shingled roof. Quality First Roofing also did our flat roof in 2019. It was a superbly done job as well. So highly recommend Quality First Roofing for both shingle and flat roof work. They know what they are doing and price is reasonable.

This is a long overdue review. Michael came to our home in June 2019 to repair our roof. It was a stressful time (moving into a new home) and he handled tight timelines and (lots of) questions with grace. We were very happy with his work and his quick response time. He's a true professional.

We had an issue develop after the initial roof tune up (on a different roof) and he was there immediately. He diagnosed and fixed the new problem and we haven't had an issue since!

We highly recommend him! Thank you again for your hard work, patience and integrity. 

We’d like to thank Michael very much for the superb service He provided us with. Michael explained the process for the repair and put us at ease that he’d be able to fix our roof repair in a timely matter. He delivered! We received top notch service from the beginning to the end of our repair. It’s hard to find honest and talented people like Michael in our world. I can’t thank Michael and his staff enough for their kindness and support throughout this process.
We are very grateful. Best Wishes, Angie and family

From the beginning, it was clear that Quality First operates on a level above the others. Our flat roof was very old and had some tricky issues to work around. Michael's proposal on how to address the issues made clear his level of expertise. (We'd had other estimates, which were lower, but left open the possibility of continued issues down the road.) Michael was very clear in explaining the reasoning behind his proposal. Our roof started to give way before work was slated to begin. Michael put us on his emergency list and was able to squeeze us in between jobs. His crew was ready and waiting each morning before their start time. Everyone was very friendly. Despite all the debris, they kept the area around the house very tidy, which was much appreciated, as many small children play in the street on our block. Unsolicited, multiple neighbours commented on the crew's attention to detail. Throughout the job, Michael kept us updated and provided photos of their progress. We had an additional issue unrelated to the one for which we hired QF. It was an ongoing issue with the porch roof that the previous owner of our house was unable to resolve. Michael's crew assessed the issue and addressed it quickly and easily in between working on our flat roof. No additional charge. Without a doubt, if we needed to do it all over again, we'd call Quality First.

It was a pleasure working with Quality First...if rebuilding a roof is ever a pleasure! They came to repair a poorly built flat roof, and the job turned out to be a lot more complicated when they found the roof had been leaking for years and was pretty much rotten. They accommodated a new schedule to suit the emergency, worked diligently and honestly, and now the new roof looks like a piece of art! Michael was communicative and clear from the beginning, the workspace was kept clean at all times and the price was fair and competitive. I would definitely recommend this company to anyone.

Needed a new vent installed for a bathroom fan. Everything handled online and contactless from the quote to positioning the vent using satellite image of roof to photos of the final product. They also inspected the roof while they were up there so no other problems for winter.

We needed urgent repair of our roof after the recent strong fall storm had ripped off several of our shingles.

Fortunately we got in touch with Quality First Roofing, who were recommended to us by friends some time back. Our call was answered by friendly customer service, who assured us that someone would come out to inspect our roof as soon as the weather permitted.

They kept in touch with us to make sure that we would find “a window” between the snowfalls and freezing temperatures to get the repairs done safely.

The roof has now been repaired for the winter but is in need of a full replacement. That comes as no surprise to us. It had been done by another company and had reached its lifespan. Several shingles had come loose and had flown off in recent years.

We appreciate the prompt, friendly and reliable service Quality First Roofing has provided at a fair price and have decided to have them replace our roof in spring.

We want to make sure the flat roof on top of our front porch is water tight. Michael is recommended to us by my brother in law. Michael and his team were on time and on budget. The team members were very polite and professional and they cleaned up after they finished. We are happy about their work and will recommend Quality First Roofing to family and friends.

Linda