Quality First Roofing

Roofing
ON M2R1E8
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91%(7 reviews)
98%(43 reviews)
91%(2 reviews)
91%(7 reviews)
98%(43 reviews)
91%(2 reviews)
HomeStars
Roofing
Quality First Roofing
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90%

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Reviews by rating (past 12 months)

Reviews for Quality First Roofing

Average customer rating:
10 10 (322 reviews)

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boris
boris
1 review Toronto, ON
10/10

roof leak repair

it was hard to spot leak in the roof. Mostly guess work. Mike came and did a quick patch which fixed the issue. Heavy rain in next few days proved that Mike was right.
The company also did a follow up call in a week later to make sure the issue was fixed. Thank you for good job Mike and company.

Approximate cost of services:
$550.00
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Company Response

Hey Boris
Repairs are our specialty. Were very diligent when it comes to selecting qualified employees.
Water is very tricky to trace. Sometimes It take someone like Michael with a lifetime of roofing experience to determine the issue.
I'm glad that the leak was resolved.

Thanks for taking the time to post a review!!
Take care

Sincerely
T.K.

S.W
S.W
1 review Toronto, ON
10/10

Roof shingle repair

After a windy rainstorm, a strip of shingles were blown off our roof. Michael from Quality First Roofing did an excellent repair in a safe and timely fashion. I feel that his approach was methodical and clear. The cost was normal and expected. We appreciated the system that his business uses: a central call reception to exchange preliminary details, followed later, within 24 hours, by a telephone call to further the arrangements.

Approximate cost of services:
$621.00
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Company Response

Hey Guys !!
Thanks for the great review.
I'm glad that you noticed how our system ensures that everyone is taken care of in a timely manner. We apply the same system when it comes to taking care of any warranty issues with our full roof replacement customers as well. We treat everyone the way we would want to be treated.

Thanks again for taking the time to post a wonderful review.

Sincerely
Michael
Quality first roofing

KT
KT
3 reviews Toronto, ON
10/10

Shingle replacement

Michael was very responsive and easy to work with. We were very happy with the job!

Approximate cost of services:
$6,700.00
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Company Response

Hey Katy

Thanks for taking the time to post the review
I really appreciate it!!

Anna in Scarborough
Anna in Scarborough
3 reviews Toronto, ON
10/10

Roof inspection and repair of damaged Shingles

Due to the temperamental strong wind gusts that have occurred in the last year and having lost various shingles on my rooftop, I hired Michael from Quality First Roofing for a consultation and complete inspection. I have no regrets hiring Michael and his excellent staff. I initially spoke to Tetyana and explained my concerns. Michael called me back very quickly to arrange an appointment and he arrived exactly as scheduled. I found Michael very knowledgeable, very honest and genuine. Instead of telling me I needed a new roof, Michael pointed out various shingles that needed replacing and some other minor repairs and sealing necessary to prolong the longevity of my roof for a few more years. He is a high quality professional and took before and after photos to show me the work completed. Michael even pointed out and took the time to take photos of my aging chimney that needed to be addressed. Reasonably priced. When it comes time to completely change my rooftop shingles, I have no hesitations contacting Quality First Roofing. Thank you Michael and staff.

Approximate cost of services:
$0.00
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Company Response

Hello Anna,
Thank you so much for taking the time to write a review for us, we really do appreciate it!
It was a pleasure to work for someone as kind as yourself, and we are looking forward to working with you in the future.

Sincerely,
Michael,
Quality First Roofing

Adriana in Toronto
Adriana in Toronto
1 review Toronto, ON
10/10

Roof Replacement

We needed to replace the roof on our old bungalow and were lucky enough to receive the contact for Quality First Roofing from another Home Stars contractor who did a work for us about two years ago. We contacted Michael at Quality First Roofing for a quote, choose the shingles (I actually took his advice as he is the professional) and now we already have the work completed. Fast, clean and well done. Working with Michael and his crew was easy and the quality of the work is great. I would not think twice to warmly recommend hiring Quality First Roofing to anyone. Thank you, Michael.

Approximate cost of services:
$4,500.00
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Company Response

Hey Adriana

I'm glad that your happy with our work.
I always stand behind it 100%.
The guys also wanted to thank you for leaving them a great tip!
Thanks for taking the time to post a great review!
I really appreciate

Sincerely
Michael

Jon M.
Jon M.
1 review Toronto, ON
10/10

Repair of roof shingles damaged by animal(s).

We noticed leaking in our daughter's room over Easter weekend 2018. Needed to be addressed right away. Quality First called us back quickly despite it being a holiday and came out in short order to take pictures of damage and provide a reasonable estimate for work. Repair was then done within a day or two. All around excellent customer service and excellent work at a fair price.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hey Jon

Thanks for the great review!
I really appreciate it

Sincerely
Michael

Sydney
Sydney
1 review Toronto, ON
8/10

Roof replacement i.e. replace plywood sheathing, new waterproof membrane and shingles

I found out we had a leaking roof after we purchased the townhouse and they were the first company to respond to the urgency. I met Michael that day and he was able to temporarily tarp it from getting worse and he explained in detail what they would do to roof and he was able to answer my questions. Once my girlfriend and I thought it over we contacted Quality First Roofing to come and replace the roof, they even took pictures of their progress so I knew they did the work and took the necessary precautions with the installation to ensure it did not impact my neighbours roof by overlapping the membrane and shingles which is the right way to do it. I am happy with the work and the 10 year warranty they have provided. I would recommend them to anyone that needs a roof replacement or repair

Approximate cost of services:
$8,080.00
2 of 2 people found this review helpful.
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Company Response

Hey Sydney thanks for the great review!
I remember having to climb that tall roof in the rain to get a tarp on it so that you don't get any water inside. I don't usually risk my life like that but I felt bad that you unexpectedly just found out about the shape of the roof as it was a newly purchased home. I had to do it as I didn't want you to have any water damage while you waited for our schedule to free up so that we could replace the entire roof. The weather was giving us a hard time during the full replacement as well. It kept on snow on us and the guys were having a difficult time but they pushed on to make sure you didn't have to spend the entire winter worrying about your roof. Boy am I glad we did manage to complete it last year as this terrible winter would have done a real number on that worn out roof.
Enjoy your new roof and remember we're just a call away if you ever need us
All the best to you and your girlfriend in your new house!
Sincerely
Michael

Simon
Simon
1 review , ON
10/10

Leaky roof repair

I had a condensation issue in the house and needed to know if my old roof was leaking. Call these guys and Mike called me back on the same day. He came by next day, inspected the roof and assured me the roof was good. He could have left at that point with the check since his job was done, but he went far out of his way to help find out what the issue was by getting into the attic for me and fix the problem there. It wasn’t really his job but he did it anyway and I am very thankful for that. I’m going with these guys to replace my entire roof this spring as they definitely earned my trust.

Approximate cost of services:
$550.00
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Company Response

Hey Simon

Thanks for the great feedback
See you in the spring

Sincerely
Michael

Petros
Petros
1 review Toronto, ON
10/10

Shingle repair

Michael, from Quality First Roofing, is very much a professional. He was nice to deal with, friendly, knowledgeable and offered great service.

He even replaced the burned out pot/flood lights and gave a break on the initial quote.

I would definitely recommend Quality First Roofing

Thank you Michael

Approximate cost of services:
$500.00
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Company Response

Hey Petroff

Thanks for the great review
Much appreciated!!!

jason.whetter
jason.whetter
5 reviews Toronto, ON
10/10

Flat roof + new slope on heritage house

Very happy with work done by Quality First. We had a leak on the flat part of the roof caused by some flash floods and the roof being older. I contacted 3 companies (all well reviewed GTA roofers) and Mike was first to get back to me, first to do a site visit and first to give a quote. One other company said they wouldn't be able to come see me for over two weeks (and work would start several weeks after that), and the other didn't even get back to me. Mike was responsive from the start and even after the job finished. He delivered on what he original said when it comes to when he could start, what it would cost and how long it would take to complete. We live in a semi and the leak may have been coming from under my neighbours rooftop deck. Mike and team lifted the deck, extended the roofing membrane under her side and finished it nicely with metal cladding to keep animals out. Even my neighbour was impressed by the job! He even sent progress pictures as a follow up just incase our insurance company needed them. Weeks later, someone from his team also called to check and make sure we were satisfied with the work that was done--and I can surely say we were.

Approximate cost of services:
$15,000.00
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Company Response

Wow thank you for such a detailed review!!
I appreciate you taking the time go into such great detail.
I'm glad that we're able to meet your roofing needs.
It's very encouraging to keep on doing what we do when our customers notice all the effort we put into each project!!

Thanks again!!
Sincerely
Michael

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Quality First Roofing

Our mission is your satisfaction. Just as our name suggests, Quality is our utmost consideration, which ensures that every job is done correctly at a competitive price. We only use industry approved materials and adhere to all local building codes and Provincial regulations Your roof is the first and ultimate ...
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