Closets By Design Of Central Ontario

We absolutely love our new closet organizer in our walk in closet! It has given us so much space to put all of our things and keep it all organized. It looks so pretty! Would definitely recommend Closets by Design!!

Excellent installation by installer and peace of mind during and after work. Well informed for safety, execution and after installtion work.

We are very impressed and excited! Just hoping for a phone call as I would like a shelf and rod adjusted. I was worried about my dresses and was told they would fit. I have a lot and would like them to hang properly. Once that is fixed my overall will be a 5 star satisfaction!

Also hoping to have quotes for other closets in our house. :)

The installer did a great job. Very friendly and personable. I would recommend them to all my friends. I love my new closet. Thank you!

They did an excellent job from the measuring to the design and down to the install. It couldn't of been better jn my opinion

Work was completed on time and as per designer specifications. Installer was friendly, neat and did minor adjustments to my satisfaction. Overall, I am very satisfied with the quality of work.

Contractor was very courteous, made sure we were happy with the work at different stages. Closet turned out beautifully!

1) designer designed an unpractical closet - there are empty spaces between some of the units. company would not resolve after we had signed off on the drawings.
2)on installation day, closet drawers were not cut by the manufacturer properly (shelves were the wrong sizes) and some of the pieces were missing - closet only about 50% installed on installation day.
3) WORST customer service - nothing offered to offset our frustrations other than a small holdback.

Do not use their services. The final product design was completely the opposite of what the designer had initially drawn. The designer had left the company when it was time for installation. They were supposed to deliver a jewelry drawer with a lock but provided one without one. A shelf was to be installed which took them 1 month to do so. The installers were good but the customer service is not good. Scheduling a time with them was a headache. Will not recommend it to anyone.

The closets are good quality and look great.
The management of the project was very bad. it took 6 visits to get it installed and all parts complete. one man was sent for a two man job, so had to come back. the fronts of the drawers were perforated with nails so had to be replace. the replacement parts took two visits as they sent the wrong replacement. the belt rack was missing. The screw hole covers were missing. each of these took another visit. one booking they didn't show up. Always blaming someone else at the company, very unprofessional. Recommend using a company that knows what they are doing.