Vacuumville

I called Julian because of the great reviews, and was not mistaken one single bit. Julian was professional over the phone, asked questions about our broken vacuum and suspected that the motor was broken. He managed to book me the very day in the evening, and he arrived in front of the house on time (I was late, so he was waiting for me 15min). Julian confirmed that the motor was done for, and, since he was well prepared, he already had a new unit suitable for the size of our house in the van. Within 20min he installed a new central vacuum. All in all, professional, punctual, fast, friendly service - in other words, Julian was simply amazing.

Julian was super quick to respond to my call. He showed up the same day and was able to start right away. He did a full service on my old unit to get it working well. He shows pride in his company and his work. He really does care about what they customers want and how happy they are with his service. I would definitely use him again.

Our central vacuum service, after only 3 years, needed to be serviced. I was shocked but called vacuumville. Julian showed me how our system was quite an inferior system and that although he could fix it for me, the problem would keep on happening. Basically the Vacuflow system does not have any filters on it, which results in much of the dirt being sucked into the motor. We decided to install a new and better Electrolux system which has a 10 yr motor warranty and has three filters to avoid the problem. The system is also much quieter. Julian was pleasant, punctual, professional and a pleasure to deal with. I would highly recommend this company.

Julian installed a replacement central vacuum cleaner for me on Aug. 23. I chose Vacuumville because of all the positive reviews on HomeStars. He was very professional and worked quickly. However, I wrote a negative review of Vacuumville because of a price dispute. Julian responded immediately and we were able to work out a compromise. Julian obviously cares a lot about Vacuumville and his reputation. He has demonstrated that he is fair and trustworthy and I would recommend him and his services.

Julian was very prompt and efficient. He replaced my central vac unit with a much better one that we are very happy with. He was always polite and very nice to deal with. We thought his prices were maybe a bit higher, but factoring in the time he spent to install probably makes him on par with other companies. I would not hesitate to recommend Julian and his company!

I brought a central vac system with a hose package from Julian last month. For some odd reason the hose would shut off and turn back on for no reason when I am using it, I called Julian to tell him the problem - within a couple of days he came to my house. He diagnosed the issue and replaced my hose at no charge. He has great customer service and very reliable. If he says he will come by to your house he will. I am very happy with his service. Not all service people will come back after they sold you their product but Julian stands behind his product. I am so happy that I brought the system from him and know that if I have any issues I can always count on him.

Julian was extremely efficient, helpful and knowledgeable. I would not hesitate to recommend his service to anyone. I called to ask for his service and he came the next day ready to help. He took the time to show me the issue, and ensure I understood.

I recently moved into a new home that had an old central vacuum that wasn’t working well. I checked on Homestar and found Julian. Called him and he came the same day. He was great – educated me about central vacuum and updated my system. I also called him back to help me shampoo my carpet. His prices are very reasonable. He has excellent customer service! I would not hesitate to refer him to anyone. Now I am in love my central vacuum, I can’t go back to using a regular vacuum.

When my aunt moved to her new house in Richmond Hill and called me to see if I knew any one that could repair their central vacuum, I contacted a friend of mine and he recommended Vacuumville since he had a very good experience with this company.
A couple of days later, I received a call from my aunt who was quite excited that her central vacuum was fixed and was so satisfied with the service she received. She was so impressed by Julian's professionalism and honesty.
Thanks Julian

I am 100% happy about vacuumville service. Julian offered a few options within my budget on a new central vacuum. When he came for the installation he found that wire we had already was damaged during a previous renovation. He came within a few days with more equipment, found the exact problem and fixed it. Our new vacuum (we decided on Electrolux) works fine. Everything was done fast and on time. Thank you, Julian. Highly recommended.