Julian responded to my email the same evening, and was here within hours of first speaking to him. He was very friendly, knowledgable, fast and replaced my old central vac with an updated model which I'm very happy with. His work was clean and professional and he provided me with a quote before his work, and a great deal of advice. The cost included unplugging a blocked receptacle, a new Electrolux system and a brush head for my carpets. I will definitely be calling him for maintenance on my new system and wouldn't hesitate to recommend him to others. Thank you Julian!