Remember Me Roofing Inc.

Roofing
Ottawa ON K2H 9C1
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HomeStars
Roofing
Remember Me Roofing Inc.
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96%

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Reviews by rating (past 12 months)

Reviews for Remember Me Roofing Inc.

Average customer rating:
9.7 10 (244 reviews)

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Simon and Sheela Morin
Simon and Sheela Morin
1 review Ottawa, ON
10/10

Roofing Installation.

Remember Me Roofing was recommended by a friend and did our roof this Spring. Chris, the owner came to our home and advised us on the work to be done. We received a detailed estimate which included the warranty on workmanship (10 Years) and materials (50 Years manufacturer's). The crew completed the roof in two days and took pride in their craftsmanship. The crew were polite, courteous, friendly and answered any questions we had before leaving the site. The cleanup of the site was excellent. They are a very professional, experienced and knowledgeable company. We recommended Remember Me Roofing to one of our friends who were very satisfied with their work.

Approximate cost of services:
$7,665.00
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Company Response

Simon and Sheela, thank you kindly for stopping by to leave us a review. A review goes a long way for us so we appreciate you sharing your experience working with our team. Wishing you a safe and happy holiday!

Private User
Private User
Private User reviews Ottawa, ON
10/10

shingle roof

This was the second time that we contracted Remember Me Roofing. Once again, their quote was very competitive, and the job was completed on budget and ahead of the deadline. The management was accessible and responsive to my tight timeline. This is the best roofing company that I have worked with.

Approximate cost of services:
$80,000.00
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Company Response

Hello, many thanks for taking the time to leave us a review. We are very happy to hear that we provided such a positive experience!! Have a wonderful day!

Kate
Kate
2 reviews Ottawa, ON
10/10

Eavesthrough installation

It’s easy to tell Remember Me Roofing is great at what they do, because they are busy! Excellent service, did not take long at all, and they left the area cleaner than how they found it! The installers were funny and kind. It was a fantastic experience, and our throughs work fantastically. We no longer experience odd pooling or rain drops falling randomly on our heads.
Thank you!

Approximate cost of services:
$2,600.00
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Company Response

Hello Kate,

Thank you so much for taking the time to leave a review. We very much appreciate hearing about the excellent service and clean up provided by our installers. Have a wonderful day!

Howard in Toronto
Howard in Toronto
0 reviews Ottawa, ON
10/10

Two roofs done in Westboro in difficult conditions

We have two different roof surfaces on our 70-year-old Westboro home. We engaged with Remember Me Roofing to strip and replace both our gable and flat surfaces in November of 2021 working in the difficult conditions of cold weather, shorter days, and unpredictable precipitation. Over the course of 8 days (breaks for weekend and weather) we got the full treatment from a multitude of team members, both for the flat, and separately, the gable sections. These guys WORK!! Very pleased with the outcome. We are now weather-tight on all surfaces, the job looks good, the clean-up met the standards of the better half, and the price, we believe, was very fair. I have no reservation recommending this company for both flat and peaked (gable) roofing jobs.

Approximate cost of services:
$13,000.00
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Company Response

Howard,

We very much appreciate you taking the time to leave a review. It was a pleasure to work with you on this project. We are very happy to hear your project was such a positive experience! Have a great day!

Private User
Private User
Private User reviews Kinburn, ON
10/10

Roof replacement

Remember Me Roofing replaced our roof shingles in Sept 2021. Our roof is large with many sections, valleys, wall intersections and mostly a steep 12/12 pitch making it a complicated project. The crew worked hard for 6 days to complete the project and did an excellent job. The new roof looks great. Having closely observed the installation, I was impressed with the crew's skills and abilities, and the quality of their work. Unfortunately, as can be expected with any large construction project, there was some accidental damage to existing eavestrough and facia. Remember Me Roofing immediately accepted responsibility and replaced the damaged sections without challenge. The one minor complaint I have is that some of the existing wall flashings were dented where they were lifted to remove the old shingles, which for the most part was unavoidable.

Approximate cost of services:
$33,000.00
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Company Response

Thank you so much for taking the time to leave us a review. We are very happy to hear the crew did an excellent job and your new roof looks great. Have a great day.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Roof Installation

Extremely professional from start to finish. I feel the value for the product is very good. The roof was finished and later inspected which tells me the company values quality workmanship. I love the finished product and highly recommend Remember Me Roofing.

Approximate cost of services:
$14,000.00
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Company Response

Many thanks for taking the time to leave us a review. We definitely pride ourselves on quality workmanship. Have a wonderful day.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Roof Replacement

This is a great company to have do your roof. I almost went with the cheapest bid. That would have been an error. It is not only the cost but the quality of the bidding process and what is claimed and disclosed, materials, workmanship, the clean up and the warranty.
I had some ill feeling about the difference in costs company to company, I then actually shared quotes and asked for input. The responses I received from Jordan were insightful, clear and informative but not pleading to go with him. Nice touch!
We are very pleased with the crew, the workmanship attention to detail!
would highly recommend Member Me to anyone!!!!!!

Approximate cost of services:
$14,000.00
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Company Response

Many thanks for taking the time to leave us a review! We are very pleased to hear of the positive experience you had from the sales process right through to crew installation. Have a great day!

Annie in Toronto
Annie in Toronto
1 review Ottawa, ON
0/10

Meta roof installation

Metal roof installation in summer 2021.

Their crews were friendly and hardworking. The first crew appeared to have limited knowledge and experience with the product, resulting in faulty installation. The second crew appeared more knowledgeable, but did miss important details.

Remember Me Roofing installers and project manager did not fully follow manufacturer installation instructions. Sections of the installed roof sheathing (roof deck) as well as vent duct installation does not meet Ontario Building Code requirements upon completion.

Two separate roof leaks with interior damage to the attic, upper level and lower level occurred during installation. The project manager and owner offered to have their delivery person repair the damaged drywall (without testing for moisture or mildew in wall framing or attic insulation). The company did not accept to directly cover cost of interior repairs by a company specializing in water damage nor to compensate owner for the interior damages.

Issues/concerns brought to the attention of the project manager and the company owner during installation were generally initially dismissed/minimized only to be later acknowledged as issues, often when too late in the installation process to be fully corrected. Although concerns were shared regarding the work completed by the crew and project manager, the company owner refused to meet and come on site.

Final invoice was presented prior to full completion of the work and I was asked to pay prior to the contract being fulfilled.

Despite being very pleased with the actual product installed, the metal is scratched in multiple areas and I’m left with some things to fix and interior damages.

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review.

Upon dissatisfaction, our team had a representative of the manufacturer on site to verify our work and installation methods for the client, who was present at the time of the inspection. Manufacturer was very happy with our installation and agreed the clients requests were above and beyond what was required in the agreed upon scope of work. In order to be paid we compromised.

The leaking could have been prevented initially had we been permitted, by the client, to address the issue, which was caused by bathroom vent. We were not allowed to return to complete the roof for over 3 months, at the request of the client who wanted to be on the roof to watch all aspects and provide instruction.

The client was advised to go through insurance to repair the damages as our resolutions did not meet her expectations. Given how the roofing project went, we felt this was her best option.

Although there were some issues with this project this review does not accurately describe the clients experience. Our team, since 2020, have spent countless hours emailing the client, attending to her requests and provided exceptional client care.

All mistakes that were made by our team were acknowledged and addressed. The owner was involved from the the start and was a key factor in getting the project resolved.

We are sorry for this clients project and we will grow from it.

Regards,

John in Toronto
John in Toronto
2 reviews Ottawa, ON
10/10

New Roof Shingles

Very professional, quick , non disruptive and overall excellent workmanship . I will recommend RUR to all my friends . Both Chris and Jordan were great to deal with . Victoria was also a great person to deal with … Thanks again Remember Us , I will certainly not forget

Approximate cost of services:
$12,000.00
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Company Response

John, thank you for taking the time to leave us such kind words. We are so pleased you are happy with our service. Have a wonderful day.

Amelie in Ottawa
Amelie in Ottawa
0 reviews Ottawa, ON
10/10

Happy with our new roof!

Very happy with our new roof, looks great! We had gotten quotes from a few companies and while Remember Me wasn't the cheapest, their warranty was much more extensive and worth the little bit extra. I was also very impressed with the sales guy who explained everything in a lot of detail, answered all my questions and made sure we understood the various options available. And the crew did a fabulous job cleaning up afterwards; I haven't even found a single stray nail around! Highly recommend.

Approximate cost of services:
$8,000.00
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Company Response

Good Morning Amelie. Thank you for taking the time to leave a review. I'm glad you were happy with our service. Have a great day.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Remember Me Roofing Inc.

Remember Me Roofing Inc services residential and commercial properties in the Ottawa region, offering industry leading 50 Year Warranties through our certification as GAF Contractors. Our highly rated team takes pride in delivering quality workmanship and providing outstanding customer service to every homeowner. We emphasize honesty and integrity and are ...
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