Aurum

Formerly Gold Standard Property Care
Window & Gutter Cleaning
Vaughan ON L4K
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72%

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Reviews by rating (past 12 months)

Reviews for Aurum

Average customer rating:
7.5 10 (285 reviews)

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Harry in Castlegar
Harry in Castlegar
2 reviews Delta, BC
0/10

Eves gutters job ,when I inspected not even touched, demanded payment.I replied with the pictures of the untouched debris in the gutters.I question the worker and the company s work ethics and conscience.Manage ment not ready to listen and not sending any

I requested the management to come to the job site and they did not.I took pictures and emailed to their office.That made no difference.Instead sent invoice to collection agency.The company was not willing to listen.

Approximate cost of services:
$315.00
1 of 1 people found this review helpful.
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adrian visentin from Caledon
adrian visentin from Caledon
3 reviews Toronto, ON
0/10

Did not clean eavestroughs or return my call

I paid more than asking because the job is a little more difficult.
I see no evidence that they did the job, though they said they did and recieved payment. Eves are still cluttered.

Approximate cost of services:
$226.00
1 of 1 people found this review helpful.
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Company Response

Were sorry to hear that the job wasn't completed to your satisfaction, please call our customer service department at 18007490532 so we can resolve this situation

Jkresser in Calgary
Jkresser in Calgary
2 reviews Vaughan, ON
10/10

Window Cleaning residential

Fantastic work by the gentlemen that came to our door and offered their services. Several of my neighbours have used this company as well and no complaints! Will be continuing to use Aurum in the future.

Approximate cost of services:
$200.00
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Company Response

Were happy to hear that everything went well for you, hope we can service you again next season

andrea  in Vaughan
andrea in Vaughan
1 review Vaughan, ON
0/10

Chandelier Cleaning

Quick to take jobs that they are not willing to work on. I booked appointments far in advance for cleaning, the first time they led me on all day that they would be here and no one showed up. Booked a second time and they called to confirm the day before and again, when the person was to arrive, I got a call saying there was a mix up and the apt is being canceled.
Horrible planning, customer service and experience. NEVER again- will I trust to book an appointment with them.

Approximate cost of services:
$0.00
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Private User
Private User
Private User reviews Port Dover, ON
10/10

Interior & Exterior Windows, screens and tracks.

Brayden, called to confirm appt. and arrived on time and did a thorough walk-thru of project and immediately started by removing all screens and then cleaning windows. He was extremely professional and very respectful of our house and objects that had to be moved. The windows and screens and tracks were thoroughly cleaned (and they were pretty dirty after renovations and landscaping this summer). I would definitely recommend this service and I have already booked by spring window cleaning for 2019.

Approximate cost of services:
$295.00
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Company Response

Happy to hear Braden did a great job for you!

Mx in Vaughan
Mx in Vaughan
1 review Vaughan, ON
1/10

Windows and gutters cleaning

Got a very bad experience with this company. I ordered windows exterior cleaning, screens and tracks cleaning and gutters. Experienced multiple cancelled appointments without any reason and cancellations were at the last moment or even not-showing-up scenario. Then eventually the person came in and cleaned windows - this part was decent. However, tracks left dirty and some of them were totally missed. For gutters he said he doesn't have long enough ladder and has to come some other day to finish eaves cleaning. Then, after a few more cancellations, another person showed up and said he couldn't reach out gutters on one side of the house and therefore some derbies from shingles stayed there even after he left. He photographed however that debris which left me scratching my head about how he took a photo if he couldn't reach the place. Anyways, I wouldn't recommend to deal with these guys. Hope this will warn people.

Approximate cost of services:
$220.00
0 of 1 people found this review helpful.
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Jennie
Jennie
7 reviews Caledon, ON
10/10

Gutter cleaning

I called This company initially as I noticed water dripping over the gutters around my roof. The agent I dealt with was courteous, professional and had arranged the cleaning of the gutters the very next day. They were prompt, did a fantastic job, as the problem was resolved straight away. The $175.00 I paid was worth every penny, not just for the quick service but for the professionalism of the company.

Approximate cost of services:
$175.00
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Company Response

Glad to hear everything went well with your service! Thanks for the great review

C&S in Toronto
C&S in Toronto
1 review Toronto, ON
10/10

Window and screen cleaning

Wonderful crew who were thorough and quick. Windows were beautifully clean and screens were removed,cleaned and replaced with care. The price was fantastic, as we has quite a few windows to be done. Would definitely use this company again.

Approximate cost of services:
$300.00
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Company Response

Happy everything went will and hopefully we can service you again next year

JOURNEYMAN in Oakville
JOURNEYMAN in Oakville
1 review Oakville, ON
8/10

Window/eaves (outer surfaces) cleaning

Young man comes to our front door - clearly explains his business - has paperwork - we haggle for an agreeable price regarding the work to be done - and we sign up.
Following a call confirming date and time - the two man team arrive early on the day - completing their tasks in about an hour.
Windows are cleaned and the eaves are remarkably shining again.
You have my wife Beverley's email - snowleopard@cogeco.ca
Mine is below - James Williams

Approximate cost of services:
$120.00
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Company Response

Thanks for the great review. Happy everything went well with the service!

Private User
Private User
Private User reviews Oakville, ON
10/10

Exterior house window cleaning

Windows badly needed of exterior cleaning after Winter and Spring, crew did an excellent job, didn't miss any window big or small. Quote and appointment all done online which was very convenient.
Great Job.

Approximate cost of services:
$200.00
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Company Response

Thanks for the review. Glad to hear everything was done well for you by our crews

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Aurum

Window & Gutter Cleaning Some of our customers include: City of Toronto, Honeywell, Toronto Transit Commission (TTC), St. Joseph's Hospital, North York General Hospital, and Westdale Properties just to name a few. Aurum offers professional, cost effective, and valuable residential & commercial window cleaning services. With over 10 years of ...
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