- Approximate cost of services:
- $50.00
Very professional and good quality. I'm impresed
White Dark Navy Kitchen in Burlington
Thank you kastis and Natasha.
KITCHEN PROJECT and WET BAR IN NORTH DUMFRIES (CAMBRIDGE, ON)
Thank you pascale for such a pleasant review.
Team kitchen nation.
Thank you Michelle & Morry for your kind words and taking time to write this review. Regards
Thank you Ali & Tanzina for taking time to write the review. Much Appreciated
Poor quality, veneer chipped after few months and service was poor
Hi there. Plz disclose your identity and when we completed your project. If the problem is real as you mentioning then please call office at 905.595.1211 and we will be happy to help. The cabinets are warranted, caulking cannot be left unfinished, it must have settled by time and need Re-caulking, it's not unusual. There is no reason for us not to service or reply if we get complaint. Without your name we cannot locate the reason. Regarding installer stepping on your bar stool, it is unacceptable.
Its unfortunate that you had bad experience with installer. Rest assured, once we know who you are we will be able to track the installer who worked at your home and will take action.
Please call 905.595.1211 or email cs@kitchennation.ca, so we can arrange the fixing first.
Thank you.
Hello Shelley
This is so untrue what you wrote. The screenshot of the email address you were emailing to was not ours so there is no point in ignoring your emails. As soon as you called the office we responded back. We finished our installation without any issues or concerns in Oct2019. Since your contractor George who took your reno work left the work half done, I helped you with re-routing of plumbing pipes, vacuum connections & electrical re-route at no cost. We have to remake the one wall cabinet & doors because your contractor messed up with the bulkhead measurements, that too at no cost to you. When you mentioned the touch latch drawer is not closing, although there was no issue with Blum hardware, we arrange for a factory rep & our installer to come and address that. After one year of installation when you called, I replied back. Now instead of letting us know your new concern you wrote an incredible review. We stand behind our work, we do not have any reason not to service the manufacturer warranty. I contacted you even before you wrote this review but failed to hear back. I have nothing more to add other than a suggestion to call the showroom at 905.595.1211 x 301 to arrange for service at your convenience. Thanks