Home Pro Electric

Electricians
Kitchener ON N2A 2X8
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HomeStars
Electricians
Home Pro Electric
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84%

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Reviews by rating (past 12 months)

Reviews for Home Pro Electric

Average customer rating:
9.6 10 (160 reviews)

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Dr. Gordon Kuhn from Waterloo
Dr. Gordon Kuhn from Waterloo
1 review Waterloo, ON
10/10

home electrical inspection

Excellent service in all respects. For example:
phone conversations - excellent: great follow-up;
work performance - professional in all respects;
electricians - fully respectful and knowledgeable; and
attitude - all questions were answered, thoroughly.
Summary: totally pleased in all respects.

Approximate cost of services:
$226.00
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Company Response

We really appreciate your feedback Gordon. It's great to have satisfied customers like you and we will continue to serve any of your electrical and electrical diagnostic needs. Thanks again.

Pauline Finch from Waterloo
Pauline Finch from Waterloo
2 reviews Kitchener, ON
10/10

Emergency hydro repair

On Fri. Feb. 21, heavy ice on our roof slid onto ice-filled gutters and the force of it tore away the hydro meter, wiring, eaves troughs, soffit and fascia all along the entire side of our house. City crew told us we needed an ESA-approved electrician before they could replace the meter. We called four other companies who basically told us "we're booked full - have a nice day" and didn't seem to care at all about the terrible situation we were in. When we saw the Home-Pro ad in the Yellow Pages, it gave a lot of helpful information and stressed customer service as No.1, no matter what the job. We were answered quickly and courteously by someone who understood right away what we needed and had contacted field staff while still on the phone with us. He promised they would come within an hour and they did. Ted and Jason explained exactly what had to be done in clear language and didn't dumb us down. They gave us good solid advice and the company's "Straightforward Pricing" invoice system was easy to follow. They stayed at our home until the city hydro crew had returned with a replacement meter and reconnected us at the pole. All the time they were at our home, they treated us as if we were the most important clients in the universe. Next time we need skilled electrical work done, emergency or not, we will call Home-Pro. Their great attitude turned a terrible experience into a good one. We had power back 5 hours and 59 minutes after the ice-slide incident.

Approximate cost of services:
$1,100.00
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Company Response

Pauline, we are delighted that you had a positive experience with our company. It is great to hear the very descriptive feedback that you provided and we look forward to a continued relationship with you as a client of Home-Pro Electric. We appreciate your business and your comments!

Robert from Kitchener
Robert from Kitchener
1 review Kitchener, ON
10/10

Generator Transfer Panel, and Garage Renovation

I contacted Home Pro, and the first day my schedule allowed a representative came to review my job request. He called the night before to confirm the appointment and was punctual. He was pleasant, and offered additional options to my reno. He presented different ways to do the job I wanted and let me decided the what worked best for me. The electricians were polite, and professional. They confirmed with me what I wanted. They explained how they would do the instal. The power had to be shut off a couple of times while the transfer panel was installed, so they gave me ample warning to ensure any electronics were turned off. They were neat and clean, and cleaned up after themselves. Once the job was done the electricians showed me what was done. The Home Pro representative called to follow up on the job to ensure I was happy both with the instal as well as the electricians. I would use them again.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your feedback Robert. We are very glad that you were happy with the service and the follow up. We like to walk you through each stage of the job to keep our customers informed of the status of the work in progress. Home-Pro Electric looks forward to working with you again.

Kitchener_home
Kitchener_home
2 reviews Kitchener, ON
10/10

Electric

Jason and Ted from Home-Pro Electric did a fantastic job today! They were both friendly and professional. They were very knowledgeable. They found and diagnosed the issue very quick! Very good experience! Thanks!

Approximate cost of services:
$200.00
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Company Response

Your comments are very much appreciated Sam. We are pleased that your electrical issues were diagnosed quickly and we will be happy to address any future concerns you may have. Thank you for stressing you had a very good experience with Home-Pro Electric.

Erik from Kitchener
Erik from Kitchener
1 review Kitchener, ON
10/10

Light Installation and Repair

The company was very easy to contact and quick to respond. Jason and Ted were able to solve both lighting issues very quickly and were very friendly and informative. Overall they did a great job and I would recommend them to anyone in the area.

Approximate cost of services:
$345.00
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Company Response

Erik, we appreciate your prompt feedback. We are glad your issues were handled in a timely manner. Thank you for your recommendation and we hope to be able to continue to address any of your future electrical needs.

Gareth from Kitchener
Gareth from Kitchener
1 review Kitchener, ON
10/10

Electrical work

Brian and Jason were great. Punctual, kind, efficient and extremely professional. I I am very pleased with the work they did and I will definitely be using their services again!

Approximate cost of services:
$300.00
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Company Response

Thank you for your feedback. It’s always great to receive comments from enthusiastic clients like you. We look forward to continuing to serve any of your electrical needs in the future.

dwayne from Waterloo
dwayne from Waterloo
1 review Waterloo, ON
10/10

electircal repairs

We had several small electrical fixes that needed to be done. They were on time, fast and efficient and solved all our issues without too much time or by making any holes in walls or any unsightly modifications to our home. Kept us filled in regarding prices and procedures. Ted was fantastic.

Approximate cost of services:
$700.00
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Company Response

Thanks Dwayne for providing your comments. We are very happy that the work was done in a timely manner and with little disruption to your home. Please let us know if you have any future electrical needs. You are a pleasure to have as a customer.

Andy Koopmans from Cambridge
Andy Koopmans from Cambridge
2 reviews Cambridge, ON
10/10

Electrical repair & surge protection

We had a sudden loss of power to a number of receptacles and switches. Jason and Ted were very quick to diagnose the problem/s and to make the required repairs. On their advice, we also acquired surge protection which will help protect the various electronics in our home. Their prompt and courteous service was most appreciated.

Approximate cost of services:
$800.00
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Company Response

Hello Andy,
Thank you for your review. It’s always great to hear feedback from valued clients like you. We look forward to continuing to meet your electrical needs. Thanks again.

Ty
Ty
2 reviews Kitchener, ON
10/10

Getting up to code.

We had an ESA inspection and needed to get up to code. This involved a bunch of work which took the guys and Home Pro 2 days to complete. They were punctual, reliable and respectful of everything in the house. Initially we were planning on making sure one of us was at home during the work, but once we met the contractors we felt comfortable leaving them alone to do the work.

Best of all, once they were done, they dealt with the ESA directly, which was a relief!

I would strongly recommend Home Pro to anyone needing electrical work done.

Approximate cost of services:
$3,500.00
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Company Response

Hello Ty,
Thank you for your positive comments. We at Home-Pro Electric, strive to provide superior, trustworthy service to our customers, and want to treat your home with the utmost care and respect. We are grateful for your feedback. You were a pleasure to deal with and we would be happy to provide electrical service to you in the future.

Andrew from Kitchener
Andrew from Kitchener
2 reviews Etobicoke, ON
10/10

Kitchen and Bathroom vent

I needed circuits installed for new kitchen and bathroom vents along with a new ceiling lamp in our dining room. All my contact with them were positive, the installers were very professional and friendly. Jobs were completed in a day and the results are great.

Approximate cost of services:
$1,300.00
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Company Response

Thank you for your comments Andrew. We welcome your feedback and appreciate your business, and are always glad to help with your electrical needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Pro Electric

Home-Pro Electric Inc is an electrical service and repair company, providing residential and commercial customers with the best same day service in the area since 1988. We guarantee the highest quality work, done right, to your satisfaction, or your money back. We're available for Emergency Service 24/ 7 and use ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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