Master Spas Of Toronto

Formerly Premium Wholesale Home and Leisure Mississauga
Swimming Pools, Spas & Hot Tubs
Mississauga ON L5T 1M9
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74%

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Reviews for Master Spas Of Toronto

Average customer rating:
9.8 10 (69 reviews)

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gentil
gentil
2 reviews Vaughan, ON
10/10

Hot tub

Alfred was very helpful with answering my questions about starting up my hot tub and purchasing the right chemicals for it.

Approximate cost of services:
$330.00
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Company Response

Always happy to help. Enjoy the hot tub to the fullest.

Guzik
Guzik
1 review Caledon, ON
10/10

Hot Tub Purchase

I purchased a hot tub from Master Spas in October 2011 and it was the best purchase I've ever made! I couldn't have bought from a better company. From the moment I approached the company and saw my hot tub for the first time, and until now, I've been so incredibly impressed! After over four years, I absolutely love my hot tub and use if every single day. Whenever I need products, I contact them by email and I immediately hear back and my order is sent out quickly. They always care and make you feel that way!

I couldn't be happier about purchasing my hot tub from Master Spas and would highly recommend them!

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your kind words. Much appreciation from our staff.

wineypaws
wineypaws
1 review Calgary, AB
10/10

Hot tub chemicals and information on balancing the water

Alfred has been most helpful. I bought my hot tub in Calgary however the sales person/company owner was not helpful once the tub was paid for. Alfred has helped me figure out what chemicals to use, suggestions and put shipments together when I was running low on chemicals

Approximate cost of services:
$450.00
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Company Response

Thank you for the kind words, we strive to do our best!

jmisurka10
jmisurka10
3 reviews Mississauga, ON
10/10

Healthy Living hot tub by Master Spa.

Great service and repairs . Prompt and friendly,with very quick response time.Wonderful people to deal with and know.
Sincerely Jason

Approximate cost of services:
$300.00
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Company Response

Thanks for promoting us. Look forward to seeing you in the store again this year

Troy in Mississauga
Troy in Mississauga
1 review Brampton, ON
10/10

Master Spa purchase

The guys at Master spas of Toronto made my hot tub shopping experience an enjoyable one. They are very knowledgeable about the hot tub industry and extremely knowledgeable about their product. It was a pleasure dealing with them.

Approximate cost of services:
$6,500.00
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Company Response

Thanks so much Troy. Your feedback is crucial for us as a local dealership so it is much appreciated. Enjoy your hot tub as I know it was years in the making. Cheers!!

malachy
malachy
1 review Toronto, ON
9/10

Hot Tub Install

I purchased my twilight hot tub at the end of October last year and had it up and running before Christmas. I look forward to coming home from work or a workout and soaking in the tub to unwind....Very therapeutic.

Approximate cost of services:
$11,000.00
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Company Response

Happy to hear you are enjoying it! Thank you!

Chris Peter from Brampton
Chris Peter from Brampton
1 review Brampton, ON
10/10

swim spa installation

great job installing the swim spa. the kids are loving it this summer. Just in time too for the hot weather we are having now. The cousins and neighbours are now making our backyard their new home. thanks so much!!

Approximate cost of services:
$25,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

That's great to hear. Enjoy

Michelle Acres from Mississauga
Michelle Acres from Mississauga
1 review Mississauga, ON
10/10

Swim spa installation

After surfing the web for swim spas, we contacted the Michael Phelps swim spa dealer that was closest to us. We dedied on the Michael Phelps brand because of the high ratings they received for performamce and quality. I go to the local pool regularly in the summer but find it hard to get there consistently during the winter so we looked as this as an option. We were very excited after seeing it in the store and test driving it. We purchased it in September and had it installed in late October, which was just in time for the winter which is what I wanted.
Premium Wholesale Home and Leisure was amazing through the process, answering all of my questions, and ensuring that we were informed and happy at all times. I highly recommend this product and company.

Approximate cost of services:
$30,000.00
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Company Response

It was a pleasure dealing with you and your family.

T in Brampton
T in Brampton
9 reviews Brampton, ON

First Review

10/10

Hot Tub sale, delivery and installation

Our old hot tub kicked the bucket. Both pumps were done, jets started to fall out, and we'd dumped a lot of cash into fixing it... it was time to replace. We quickly learned that shopping for hot tubs is a lot like buying a car. Finding the right model and dealing with the right salesperson wasn't easy. After driving around the GTA from Hamilton to Milton to Toronto to Brampton, we decided to work with Griffin from Premium Wholesale on Dixie Road in Mississauga.
We were in the market for a demo or previous year's model in order to save money. Griffin was accommodating and really listened to our needs. He understood that we were tied to a budget and worked hard to make a deal with us. At no point did we feel pressured into a sale (unlike several other stores, Save-On-Spa being the worst culprit, who tried the "if you buy it right now, this is the best price, but I can't sell it to you later for the same price" strategy). Griffin knows his product and was friendly, patient, and extremely knowledgable about not only Master Spas but other comparable products as well. He took time to answer ALL our questions, and showed us the pumps, ozonator, and features found both outside and inside the shell of the tub.
When we decided on a spa in late January, Griffin was very flexible in finding a date to deliver. Even in a ridiculous amount of snow, and down an incline to our walk-out, Griffin made the entire process of delivery and set-up smooth. When he discovered a blown fuse in the tub, he immediately went back to the shop and had us fixed up and ready to run in no time.
We've been enjoying our spa for the last 2 weeks ~ there's nothing better on a cold winter's night than massage jets in a great new hot tub with the family. We feel confident that we will continue to have great after-service from Griffin and Premium Wholesale as our questions have been promptly answered via e-mail and the location and hours of the storefront are convenient.
We'd easily recommend this company to others and look forward to a great continued relationship.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the kind words and review. It is a pleasure dealing with you. Enjoy the hot tub and I will see you soon.
Sincerely, Griffin

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Master Spas Of Toronto

At Master spas of Toronto, we have helped thousands of families escape their hectic lives. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. We choose to offer our customers an unparalleled selection and value from a host of top brands which can be readily seen by visiting any of our Ontario warehouse showroom locations in Kitchener, Waterloo, Mississauga, Toronto or Barrie. With over 35 different spa models on display you will never have to buy from a picture. Buying wholesale direct gives our customers the best value and you can always rest assured that your purchase will be backed by the expertise and support of our service staff.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
** Swim Spas & Hot Tubs **
BRANDS
Top hot tub and swim spa brands include award winning Master Spas, Twilight Series Spas and H2X Swim Spas.
WEBSITE
https://masterspasontario.com/
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Payment methods that we can accept include Certified Bank Drafts, MasterCard, Visa, Amex and Cash
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.