Preferred Plumbing Solutions Inc.

Although I was wary about having service people in our home during Covid, I trusted that PPS would go above and beyond as they always do. Mario and Dominic, did a wonderful job in every way. They arrived masked and gloved, had disinfectant spray with them and cleaned everything up immaculately before they left. On our part, we made sure that they would be as safe as possible also. We put plastic on the counters, had wipes, garbage bags, paper towels (all of which they had) ready for them on the counter and communicated via phone while they were here. And of course, they did an excellent plumbing job. We send a big thank you to Mario and Dominic and to the whole PPS team!

Had an ongoing issue with noise from a toilet and sink and temperature control issues. Problem was diagnosed almost immediately and three separate options for repair were presented in writing. Problem was explained clearly and in plain language as a bigger underlying issue that had caused multiple other problems over the years. Able to fix the whole issue on the same day. Courteous and respectful employees, no pressure tactics, problem is completely solved, and work is guaranteed. Highly highly recommend.

The 2 young men were thorough, competent, efficient, and conscientious. I would use their services again.

We had water marks on our ceiling. Raffi and team found the problem in a professional assessment. Their work is tidy and thorough.

After using Preferred Plumbing in the past, called them to have 1 toilet installed and 1 repaired. They arrived on time and fully explained options for repair or replace. They answered all questions and explained the work they would do. We chose to replace 2. We supplied 1 and they supplied the second from their well-stocked truck. The work was completed in a few hours. They cleaned up their work areas, made sure everything was working properly and then rechecked their work before leaving. They disposed of the old toilets which was also appreciated. Would definitely recommend them and use them again in the future.

Preferred Plumbing did a great job, the representative explained everything to me about the work that needed to be done and what the cost would be. They were very efficient. I have recommended them to several people

Great job. The men that came were very knowledgeable and experienced. They identified potential future problem and I had these repaired along with the main shut off. They were clean, prompt and trustworthy.

Rafi came to fix my sunken sink and leaking toilet-he provided expert service and recommended a proactive approach to prevent my other sinks from dropping. He is a pleasure to deal with-did the work right away, providing me with different options and even discounts. I recommend him to everyone I know as I have used him many times and he is consistently honest and hardworking, and excellent at his work. He always tries to sAve me money where possible.

We had a bad sewer odour on our house from the basement drain. Raphael came in and diagnosed it and repaired it the same day.

Installed a water treatment system and repaired all corroded pipes and valves. Fixed toilet, installed new instant hot water dispenser, new bathtub fixtures