Back in October 2012, when my previous home was being renovated and I thought that all the details were covered and that the buyer would be more than pleased when they reviewed my property for the first time. Well, I was fortunate because they went through the entire home without noticing the dryer vent area and the build-up of lint inside as well as outside my home! Anyway, I knew that the entire ducts in my home required professional cleaning. I searched for a company to do this and decided to go with 'Twelve Points Air Duct Cleaning'. After contacting them and pleading that I needed the ducts to be cleaned as soon as possible before the buyer conducted a second review of my home, I was not treated as a number but a 'person in need'. I spoke with an customer agent and they had a senior representative at my home in hours!
Also, the person who arrived gave me detailed instructions on what they would be doing, how long I could expect their professional work to last and the provisions taken to ensure that the entire ducts in my home were 100% clean. Furthermore, they added a fresh scent to the home so when the buyer returned they commented how sweet smelling my home was!! Thank you Twelve Points!! - Brian Ettienne