Zen Construction

Carpenters
Caledonia ON N3W 1J4
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Zen Construction
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87%

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Reviews for Zen Construction

Average customer rating:
9.9 10 (89 reviews)

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Kiran from Hamilton
Kiran from Hamilton
1 review Ancaster, ON
10/10

Outdoor Stone Patio

Josh and the crew at Zen Construction completed a fabulous job at our house in Ancaster which included front steps, driveway borders, shed pad, side walkway, and a stone patio in the backyard.

From beginning to end, there was attention to detail, clear and constant communication, a willingness to offer creative and unique design elements, and a crew that was always courteous and a pleasure to be around.

At the end of the day, we were very satisfied with the final result and should I ever need any further work, I would not hesitate to call Josh and Zen Construction again.

Please take a look at the attached pics and should you have any questions about our experience with Zen, I would be more than willing to address them. (kiransvw@gmail.com)

Approximate cost of services:
$20,000.00
What could this company do to improve their services?
Nothing. Just keep quality at a high level moving forward.
Any advice to offer fellow homeowners facing a similar project?
Ensure you have a contractor who communicates well, has attention to detail and does not take shortcuts as Zen Construction.
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Lori and Allan Smith from Hagersville
Lori and Allan Smith from Hagersville
1 review Brantford, ON
10/10

Landscaping

We are very pleased with our front entrance patio. Josh and his crew are very professional and it was a pleasure having them work for us. The work was done in a timely fashion. No complaints here. Thanks Josh

Approximate cost of services:
$4,000.00
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Wendy from Hamilton
Wendy from Hamilton
1 review Ancaster, ON
9/10

Landscaping & concrete

Our project spanned 8 months due to an ugly, long winter. From the get-go Josh was the only contractor of three that came back to us with a quote and one that was very budget-friendly at that. He took our ideas, as best we could describe, tweaked them and came back with a drawing that was a little bit of both.
The majority of the work fell just prior to the first snowfall, and we appreciated the effort to go as far as Josh and the crew went with the exposed aggregate stairs and walkway being completed under tarps due to the cold.
Finally spring arrived and so did a crack in our walkway...one or two emails to Josh and some ideas were thrown around to either work with the crack or repair it. We went with the repair and again with a wait on the weather, the guys were out and the repair made no problem. Last but not least the garden perennials were delivered and planted according to plan, and the guys even did some replanting and removal of old plants for us.
Thank you to Josh and Bobby and all of the guys. I have already recommended Zen to the neighbours and will continue to do so if the opportunity arises.

Approximate cost of services:
$10,000.00
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Darrell Edwards from Hagersville
Darrell Edwards from Hagersville
1 review Brantford, ON
10/10

Front gardens,rear hedge,BBQ area

We have had 2 projects completed by Josh and his company Zen Construction and plan on having our driveway and walkway done by Josh as well. We are extremely pleased with the work that was done. Josh is very professional and takes great pride in his work. Both Shari and I would highly recommend Josh to anyone looking to having an outdoor project done. Thanks again Josh.

Approximate cost of services:
$5,000.00
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10/10

Snow Removal

Really happy with Josh and Zen Construction. Very professional, friendly, and well priced. With our heavy winter this year, it was great knowing we always had them there to help when we needed them.

Approximate cost of services:
$60.00
1 of 1 people found this review helpful.
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geoff from Caledonia
geoff from Caledonia
2 reviews Caledonia, ON
10/10

Irrigation / Sprinkler System

Josh and his team offered excellent service and installation on my irrigation system. Josh spent hours with my wife and I reviewing the design to get it exactly how we wanted it. The system was far superior to any system other companies were offering and at a fraction of the price. Josh's crew did a clean install, they showed true care about my property and the quality of their work. I am an extremely fussy person when it comes to jobs around my property and Josh and his team went above and beyond to be sure I was satisfied. I would highly recommend him and his team for projects around your house or business!

Approximate cost of services:
$2,500.00
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Trish  from Hamilton
Trish from Hamilton
1 review Hamilton, ON
10/10

Landscaping

Great service! Josh was very professional and easy to work with this job. He understood exactly what we were looking for and kept us within our budget. We would definitely use Zen Construction again for our future landscaping needs.

Approximate cost of services:
$2,000.00
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Carrie from CAYUGA
Carrie from CAYUGA
1 review Cayuga, ON
10/10

pool area and fence repair

We were very very pleased with the work performed by Zen Construction, right from the time we booked the consultation to the end result. The workers were very punctual and professional, and Josh was very quick to responding to any concerns or questions we had along the way. I would certainly hire them for any future projects. Fantastic Job!

Approximate cost of services:
$2,500.00
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Pat Lasher from Hagersville
Pat Lasher from Hagersville
1 review Brantford, ON
2/10

Hedge, Shed patio, Fence

Contacted Zen for the above work and because of work the neighbor had done.
We were very disappointed with the job. Hedge was not installed to the depth of the neighbours, no machine was used to dig the trench for planting the trees, not enough cedar mulch used to cover the bed. Chain link fence for two sides of the yard was defective and not installed properly. When asked to fix it, Josh became angry, swore and
did not return calls. His men finally showed up to do the fix and it was just as bad as the first time, so we asked him to remove it entirely, paid for the hedge and patio. He is now telling us Home Depot, whose policy is full refund if merchandise is returned within 90 days, will only give him part of the money back. He wants full payment for half of the fence and we are left with 4 poles sticking out of the ground and Josh wants us to pay $847.00 for these poles. Other neighbours on the street had problems with this company too. We would neither recommend nor use this company again. Very unprofessional and shoddy workmanship, with no attention to detail.

As a follow-up to this story, when we had the first big wind storm,
4 of the trees blew over, so we had to replant them and tie them
to the back fence. We'll have to wait and see if they survive.

Approximate cost of services:
$2,768.50
1 of 1 people found this review helpful.
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Company Response

Dear Pat,

Again, I am very sorry for this issue. When I originally came to price this job I was met by a very sweet older lady. We priced out a lot of work including concrete, fencing and a hedge. After the first estimate was submitted I was contacted to down scale the project. The original pricing was up around 8000.00 and after I cut everything back it was down to under 5000. My first mistake was down grading for the quality products we typically use for fencing to try and come in on budget. We installed a small pad for a shed with patio stones and also a hedge. We didn't use a machine to plant the hedge as it was not needed. We only used a machine for the neighbors because we needed it to dig a front garden. I was paid in full for the hedge and pad. I did invoice for the full project but after i seen the fence i did remove the cost for this as it was not our typical quality. I asked if there was any issues with the hedge or pad and was told no. The hedge that was planted was even upgraded by two sizes because the estimated cedars were not in stock. This was done at no cost to the home owner. We did install a chain link fence and we did have problems. The fence had pulls and some stretching that were issues from the supplier. I did not know we had these issues until I seen it myself after the customer had called. We stand behind our work 100% and I was ashamed of the quality of this fence. I explained we would try to straighten it up and make it right. When i was on site to discuss the issues your husband sat behind us throwing in his two cents regarding neighboring jobs that he felt didn't go well. He complained about a hedge that in my professional opinion was properly installed. His comments were extremely negative and 100% unnecessary. I was there to fix a problem not to be bashed. Yes I did get angry when he started talking about the neighboring jobs, what does that have to do with your project? I know that the neighbors were very happy with their gardens and i will be returning in the spring to do more work for them. I came in with a positive attitude and told you I didn't care how much money I lost I would make thing right.

Unfortunately my fence crew could not make the fence look any better. After talking to the customer I told them we could remove the chain link and get new product. The cost to do the fence with my usual standard quality material was a bit higher and would involve some extra cost. The customer in the end said don't worry about the fence we actually want to think about it a bit more anyways. I never invoiced for the full cost of this fence, the customer did tell me to invoice for the posts as they would reuse them when they did decide to finish it. I did send a invoice that covered materials only for the four posts and gave them free installation for their troubles. As you can see from our excellent rating we strive for customer satisfaction. It upsets me that this project wasn't a success and looking back wish I had not lowered my price to try and accommodate a sweet lady.

Thank you again for having us come to your home, I am very sorry we could not make you happy.

Sincerely Josh

Stacey from Hamilton
Stacey from Hamilton
1 review Hamilton, ON
10/10

Landscaping

Great service from beginning to end! They were Punctual and true to estimate of time. Great follow up after project was completed. We will definitely use them again in the future!

Approximate cost of services:
$3,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Zen Construction

Zen Construction is a specialty landscape company. We specialize in providing unique landscape projects that combine stone, wood, water and light. Our jobs stand out from our competition because of our custom unique designs and attention to detail. Give us a call today to meet our team and start building ...
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