Weather Pro Windows And Doors

Used weatherpro windows. The Regional sales mgr Bob, did a great job explaining the advantages of their product. He also gave me a good deal. Installation was on time, clean and efficient. I will recommend this company to my family and friends. If you are looking to replace your windows call Bob.

Showed up when they said they would. Install took longer than they anticipated but work was completed and so far we are happy with the install. I guess the true test will.be this winter.

Were on time, polite and did great a great job!!!!!!!! They had a problem with one of the windows, but were able to fix , without having to get extra supplies, very professional.

i'm so thrilled with my front window as once again I can look out and see clearly,also the fresh air option is nice. the patio door also was very well installed and we are very pleased with the installation. Greg and his team were very professional.

I would like to thank Weather Pro for impeccable installation and fast service. Many thanks to the installer who kindly worked around our garden and kept all flowers safe! Thank you,guys! All the best!

I am so happy with my new windows and door! I would like to mention Vlad, company representative, who was very professional and knowledgeable. Pleasure to work with!
Professional installations!
Great company, highly recommended!

I was very satisfied with my overall experience with Weather Pro. Starting with the sales person Keith who was extremely pleasant, did not pressure me to make the decision, and answered all of my questions without hesitation (and believe me I asked a LOT of questions).

I was told that I'd get the windows installed within 4-6 weeks and frankly I thought it would take longer since a friend of mine who ordered with a different company waited over 2 months. The installation was scheduled almost exactly 4 weeks and I am very thankful that they worked around my weird schedule.

When the installers, Greg and Nick came they were very respectful and professional. I was EXTREMELY worried about my light carpet and my flowers around my house, as I worked hard to keep them alive. During the installation they encountered an issue with my old windows but resolved all right away. Best of all, when they were done they left my carpet spotless and my flowers completely in tact! I even got a followup phone call to confirm that all went well with the installation.

Best of all after they installed the windows my heat bill this winter was twice as small as last year - which is why I wanted to change them in the first place. The windows work great and look good. I've recommended them to a few of my neighbours already and would recommend them to anyone - very professional, you will not be disappointed.

We ordered Front door, side panel and storm door in early July 2014 for our house in Edm. They informed it would take approx. 8 weeks for them to build & deliver, so the approx. completion date would be early Sept.

One day in the first week of Sept., the mgr. came to our home to inform that the installer mistakenly installed our door & side panel at another house in Spruce Grove. He said they could remove it from their house & install it at our house or they could rush order new door & panel for us, but it would take another 3-4 wks to be manufactured & delivered from Ontario...so it could be installed before winter in Oct.

Oct. came & went. No door. We called at the end of Oct. but they said there is slight delay due to many other orders. It was cold outside, but fortunately no snow yet. We called in mid Nov. & still the units have not been delivered from Ont. Finally in the last wk. of Nov. they called & booked an install date of Nov. 29, 2014.

We were happy that they were finally installed. However, unfortunately after the install, we lifted the sliding glass on the storm door & as it was released, the supposed metal spring activated clips didn't catch into the slots & they broke. They clips didn't look strong at all. They were some cheap die-cast metal. They told us we need to more gently lift & lower the glass & ensure the clips were engaged into the slot before releasing it. They ordered the parts & were replaced a month later.

This winter approx. Feb. 2016 we noticed the rubber weather strip at the bottom of the storm door had already ripped half way off. I suspect the storm door was installed too low. They were ripping off due to the heavy friction of them rubbing on the threshold.

One day in early April we had locked the storm door from the inside. When someone came to our house & tried to open the storm door, the locking mechanism/pin broke. I called Weather Pro Service to ask if they could come take a look it to fix/replace the broken lock & weather strip parts and they informed they could service it in approx. 2 weeks. Three wks. later I called again, however no one is there to answer, only a voice mail informing to leave a msg. A wk. later I left another voice mail.

Today, May 20, 2016, I called, only to hear the voice mail again. I checked their website & called their Calgary office, but same voice mail. I called their Toronto, Winnipeg & Regina offices...all go to voice mail.

Do not

Keith the sales rep does not beat around the bush, he tells you in his honest opinion what will work, what will look good and if what you want will not work he will tell you exactly why. I never felt pressured from any sort of upsell on the products or service. Keith is very knowledgeable in this industry and will go through and answer any questions that are brought up and give a detailed description of any issues.

Greg and his install team are very friendly and very quality oriented. I hovered around the job watching to see what and how they were doing, they would stop and answer any questions that I had and explained what and why they were doing what they were doing if I asked. They cleaned up the work area when they were done and did an awesome job with the install.

I liked the fact that the product and the installers are all in-house, and not hired out like the other big window companies guys are. The windows are brought on install day with the installers and not delivered weeks before like some of the other companies out there.

I was very impressed with this company and the quality of the windows that I just ordered replacements for the rest of my house.

The whole process was smooth from beginning to end. They listened to our needs and were easily able to accommodate them, as we had some difficult demands. We ended up changing our minds about the type of glass we wanted about a week after we filled out the paperwork and they were still very accommodating and were able to change it no problem. Everyone involved in the process was extremely knowledgable and provided exceptional service. The gentlemen who installed the doors took their time with attention to detail and made sure the doors were properly installed with no errors. They are very considerate of the home they are in and make sure to clean up after the mess. We loved the service so much, that in the spring/summer we will be going back to them for replacing all the windows.