Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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Roman in Toronto
Roman in Toronto
0 reviews Vaughan, ON
10/10

The best waterproof job I've ever seen !!!!!!! Fantastic Company !!!!

Our basement had been plagued by a persistent leakage issue, and it took us quite some time to pinpoint the exact origin. Thankfully, a friend recommended Red Seal to us. I cannot express enough gratitude as their waterproofing services went above and beyond our expectations. A heartfelt commendation to the entire team for their exceptional work!

Approximate cost of services:
$3,000.00
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Company Response

Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing projects

Peter
Peter
5 reviews Richmond Hill, ON
10/10

Concrete Floor for Garage

Red Seal mechanical was great to work with from start to finish. Estimate was quick and detailed. Everything was done neatly and on time. We are very happy with the new floor! Thank you Yuri and team!!

Approximate cost of services:
$6,000.00
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Company Response

Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing projects

Private User
Private User
Private User reviews Aurora, ON
10/10

Drains cleaning

I hired Red Seal Mechanical to snake a toilet in our condo unit. Overall very good experience. Guys came next day and finished pretty fast and left our unit very clean. Would definitely recommend!

Approximate cost of services:
$3,000.00
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Company Response

Thank you so much for your feedback, we appreciate it. Will be glad to help you with all your construction needs in the future.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Concrete Driveway

I called red seal for a quote on a concrete driveway with a built in heater. Unfortunately the heating was out of my budget, but Yuri was very helpful in explaining all of the features and options. I opted for a standard concrete driveway.

The guys showed up on time and kept the site clean and tidy. The job was done in 3 days and I am super happy with the finish and quality. The driveway is absolutely beautiful.

The team was a pleasure to deal with. Good job!

Approximate cost of services:
$18,000.00
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Company Response

Thank you very much for finding time to leave us a review. We are glad that you are happy with our work, will be more then happy to work with you again.

Beauty with Love in Toronto
Beauty with Love in Toronto
0 reviews Toronto, ON
10/10

Salon reno

Thanks a lot for a fast and clean service. We hired Red Seal Mechanical for our plumbing and drain renovation project. Job was done in a fast and professional manner , overall great experience. Would definitely recommend this company.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for finding time to leave us this review, we are glad that you are happy with the plumbing work. Would be more then happy to assist you again with any work you gonna be needing in the future.
P.S. my wife really loves the haircut she got at your place.

Brenda  from Mississauga
Brenda from Mississauga
6 reviews Mississauga, ON
10/10

Exceeded expectations

We had the best experience working with Sefer and his team.

We had 3 companies consider our job,
interior painting and patching of walls, closets, doors, baseboards and ceilings. All 3 quotes were very similar in price.
Sefer confirmed his appointment, arrived on time and understood our expectations. This painting would sandwiched between other trades working in the house.

Sefer and his team arrived at the agreed upon time, worked quietly and efficiently and at the end of the work day the site was left pristine.

Our project was completed ahead of schedule, on budget and all exceeded all expectations.

Approximate cost of services:
$12,000.00
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Company Response

Thank you very much for letting us that you are happy with our services! We will be more then happy to help you in the future with your construction needs!

Private User
Private User
0 reviews Brampton, ON
10/10

Great work

We had flooding in kitchen and they came in to assess the issue same day. Next day they changed all the old pipes with issues and made sure everything was good as per ontario regulations.

Approximate cost of services:
$1,500.00
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Company Response

Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing projects

Paul from Oshawa
Paul from Oshawa
4 reviews Oshawa, ON
1/10

Basement water leak

Had Dr.Rooter do a repair in 2018, looked at cracks and said this would fix it, 20 year guarantee!
They did a great job, but 6 months later was leaking again(mainly winter leaking). Took 3 more months and bad reviews before Oleg (owner) came back and did additional repair, still leaking after a few months again.
Leaking again, another 6 months or so.
Oleg came again, took quick look inside and out, tried to say it was only a guess as to where leak was, have original invoice not stating any "guess", just 20 year guarantee. He said he would seal from inside for$800 more. Don't trust any promises unless very detailed in writing! Getting other company to repair this time, with detailed
guarantee in writing.

Approximate cost of services:
$2,000.00
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Company Response

Hi Paul, Thanks for sharing your feedback. We are very sorry to hear about your frustrating previous experience with Doctor Rooter.
Currently, Doctor Rooter is under new management, and we strive to provide positive, efficient services that homeowners rightfully deserve. If you happen to need any of our services in the future, we are here to help, and both hands-on, we will do better now!

Please feel free to reach out to Doctor Rooter with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance!

Coliver52
Coliver52
8 reviews Toronto, ON
10/10

Outstanding customer service

The service and integrity of this company were indisputable. A customer service rep was dispatched to my house within two hours of my kitchen flooding. A huge shoutout to Jesse, the service rep, who did an outstanding job of identifying and correcting the problem with my main water pipes. He was professional, courteous and had an obvious high level of expertise and experience. The entire experience was positive - a high level of transparency around estimate for work done, explaining and showing by camera where the drain blockage was located. Outstanding service that I believe you can really trust. Extremely satisfied.

Approximate cost of services:
$2,000.00
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Company Response

Hope you are well. We strive to have a high level of transparency, and to inform our clients of all of their options. Thank you for the kind words. Let us know if you need any other work done in the future. We offer plumbing services, concrete, underpinning, waterproofing and many other general contracting/repair services.

GuySegal in Toronto
GuySegal in Toronto
0 reviews Toronto, ON
10/10

Great help and service

Great service - prompt, thorough, they did not leave until they made sure the problem is fixed and won't recur.

Approximate cost of services:
$80.00
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Company Response

Hope you are well. We do our best to be thorough. Let us know if you need any other work done in the future. We offer plumbing services, concrete, underpinning, waterproofing and many other general contracting/repair services.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.