Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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Olga in Etobicoke
Olga in Etobicoke
4 reviews Toronto, ON
10/10

Sump pump installation

For 2 years I have experienced problems with water collecting under the concrete slab in my basement during spring . Replacement of downspouts and moving snow away
from the house did not help. So I have decided to install a sump pump. I've contacted 2 companies for installation and chose Doctor Rooter. Oleg was very knowledgeable and professional about the basement water issues.His quote was very reasonable. And it was a pleasure to communicate with him.
Installer Sergei made a great job. He managed to install sump pump with a minimal damage for my finished basement in a very tiny space..Sergei checked everything and tuned up the sump pump a way I asked him to do.
Next day Oleg came and helped me to fill up the forms for a City rebate.

I would strongly recommend Doctor Rooter for water issues work and waterproofing.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Olga! We so glad to hear back from you that quick. This is the best thing to know that our staff is efficient and attentive to customer's proposition. Thank you for letting us to do this sump pump project for you! Doctor Rooter team.

Tom  from Newmarket
Tom from Newmarket
1 review Newmarket, ON
10/10

Home Drainage and Parging

I would give Dr Rooter ( Oleg ) a score of 11 if I could. He responded promptly to quote on a drainage issue and a parging job at our house and gave a reasonable quote and a quick start on the job. We ran into unexpected complications that were nobodies fault but Oleg ( and his colleague Sergei ) worked tirelessly and late into the evening( and morning!) to get the job done as we had a deadline to meet. They did a great job, and left the place spotless. If needed we will definetly hire this firm again. Thanks Oleg , and I hope you eventually got some sleep!
T

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Tom thank you for the great review. That means a lot for us to receive this feedback,that means our efforts are for someone's good. Our team always at your service should you need us. Cheers! Doctor Rooter team.

Catalin from Oakville
Catalin from Oakville
2 reviews Oakville, ON
10/10

Walkout rebuilt

Hello all,
I have a 50 year old back split house with a cracked walkout at the side entry. The walkout was built lower than the driveway and my lawn. Having heavy rains during the last few years, I have been facing heavy water leaking in my basement.
After few days of shopping around to find an experienced contractor and an effective price, I found that Doctor Rooter can cover all my requirements. Doc Rooter demolished the previous walkout and rebuilt a new one at a higher level than my lawn and driveway based on my request. Doc. Rooter reconnected properly all the drainage and water proofing for all exposed areas.
I strongly recommend Doctor Rooter .In fact I am planning to involve them in more projects around my house.
Thanks for your work, Andrew and Slava, and good supervising from Oleg.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Catalin,
Thank you so much for the review,we really appreciate your taking time to write a feedback for us. Our team enjoyed working with you and we always there whenever you need us again. We just phone call away! Thank you for choosing Doctor Rooter, we hope to be of assistance for any upcoming project.

hlushko2014
hlushko2014
3 reviews Toronto, ON
10/10

internal waterproofing, Sump Pump

We experienced moisture issues in our basement. Water seeped through the joints in the side wall and collected in small paddles on the floor. Doctor Rooter waterproofed it from the inside and installed sump pump for us.

Approximate cost of services:
$8,500.00
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Company Response

Hi Andrew, thanks a lot for the review, we really appreciate your efforts and hope continue to work with in the future. Thanks for choosing Doctor Rooter for your basement waterproofing and sump pump project.

Vklem in Toronto
Vklem in Toronto
1 review Toronto, ON
10/10

Drain Cleaning

Guys from Dr.Rooter did a great job in our building. We definitely would call them again. Thank you for being honest with us!

Approximate cost of services:
$565.00
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Company Response

Hello, thanks for the feedback. We hope to continue serving you in the future. Cheers!

Eileen B from Toronto
Eileen B from Toronto
3 reviews Toronto, ON
10/10

Multi-unit drain & holding tank

I contracted Dr. Rooter for, what turned out to be, a rather unique multi-property drainage system problem. Oleg supported us through several service appointments while he pursued a resolution and was committed to help us. His team of employees were always personable, polite and cleaned the work area upon completion. Oleg was knowledgeable and communicative. The end cost for the several service calls supplied was much less than it could have been otherwise, our problem has been resolved and we are very happy with the result. I highly recommend Oleg and Doctor Rooter services.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Eileen, thank you so much for the review. We glad to be of help and looking forward to work with you in the future. But hope that everything is just fine now. Thanks for choosing Doctor Rooter plumbing, Drain and Waterproofing. Regards.

Samuel T.
Samuel T.
3 reviews Toronto, ON
10/10

Foundation Cracks

We were in the midst of basement renovation when removing the drywall revealed two big cracks in our foundation. Concerned with the timeline for the renovation we contacted Dr. Rooter on Thursday night at 9:00pm. By, 10:00pm, Oleg from Dr. Rooter was at our door ready to assess the situation. After thorough assessment, he gave us a very reasonable quote and we booked for excavation for Saturday morning. Punctual on time Dr. Rooter’s team got to work very early Saturday morning. They were absolute professionals, respectful, and meticulous in every aspect of the job. The job involved removing, our patio slabs, excavation about 8ft deep, cleaning the foundation and applying foundation tar, installing delta membrane, installing new drainage pipes. After everything was done with fantastic precision, they replanted our plant and put back the patio slabs, everything looked exactly how it was prior to the commence of the project. To top it off, while they were there, they installed a new faucet for our kitchen and fixed our leaky toilet with a fair price. We highly recommend Dr. Rooter and we are glad we did this project with them.

Approximate cost of services:
$2,400.00
What could this company do to improve their services?
Keep doing what they are doing.
Any advice to offer fellow homeowners facing a similar project?
Definitely give Dr. Rooter a call for an honest consultation.
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Company Response

Hi Samuel, we very thankful for the review. It was our pleasure to work for you. That's how we love to work fast,efficient and it is a win-win. Your words is our reputation. Thanks for choosing doctor rooter!

J. Johnson from Brampton
J. Johnson from Brampton
1 review Brampton, ON
10/10

Basement Waterproofing

Doctor Rooter and his team are incredible! The sudden snow melt happened on the week of March 10, 2015 created a daily waterfall in our basement. We have called more than 4 contractors for quotes, and we found Dr. Rooter to be the most knowledgeable and also reasonably priced company that had met our need. The team leader, Oleg and his team showed up on time and worked very hard and managed to finish the entire basement waterproofing within 2 days! The crew were very professional and efficient and left everything tidy afterwards. We highly recommend this company to friends and family as they have exceeded our expectations!!

Approximate cost of services:
$5,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi J.Johnson we really appreciate your taking time to write the review and we extremely pleased to hear about your experience. We glad to be of help and we always there whenever you need us. Thank you from Doctor Rooter plumbing, drain and waterproofing team!

Stephanie from Toronto
Stephanie from Toronto
1 review Toronto, ON
10/10

Plumbing

Doctor Rooter is the best plumber in the city! I was having plumbing issues at home and within hours, he was at my front door. Oleg takes pride in his work, and it shows. I would recommend this company to anyone :)

Approximate cost of services:
$100.00
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Company Response

Hi Stephanie,thanks a lot for the review. It was a pleasure working for you and we do look forward to working in the future should you need us. Thank you Doctor Rooter team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.