Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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Edward in Toronto
Edward in Toronto
1 review Toronto, ON
10/10

Waterproofing

Hi everyone. This year we did a fair amount of work around our house and we had dealt with multiple trades contractors. While it's been a pleasure to deal with  most of them there were a few bad marks. There were a few crews that took a very long time and it was stressful dealing with them. Dr. Rooter however is none of the latter.

We have contacted Dr. Rooter to deal with foundation repair as we had some basement leakage. Even though they are a busy company they had Yuri come out to assess the work scope the next day. It was a pleasure dealing with him as he explained us the root causes and best ways to address the issue. Also he presented multiple options to tackle the leakage.
As such we received a detailed quote next day and we didn't hesitate to go ahead with them.  We had two more companies come out and price this work for us. While they also presented themselves in the professional manner they seemed very pushy and wanted to sign us right there on a spot, which we weren't really comfortable. This being said the work started in about one week. Yuri was there 8am sharp as he promised with 3 of his employees. After a quick chit-chat  the work got started. Yuri gave out his guys instructions  and they proceeded accordingly. 

It took 3 days to fully finish the project. Guys worked really hard. They cleaned up after themselves everyday and installed pylons and  caution tape to prevent us from falling into holes.

Enough said. It was a great experience dealing with Dr. Rooter. They got the job done, they answered the phone calls, cleaned up the site after themselves and did a few follow ups with us in the next month.

Greatly recommend their services.

 

Approximate cost of services:
$12,250.00
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Company Response

Thak you for a awesome rewiew Edward. Let us know if you need our help again.

dalim from Toronto
dalim from Toronto
8 reviews Pickering, ON
10/10

2 Toilets Replaced

I had 2 toilets changed by Sunny and company. Went out to a local supplier to grab a second hose which they needed for one of the toilets. They took about an hour and a half total to replace both toilets. They were clean and simple, thanks for the easy install guys. I've since contacted Dr Rooter for the install of a gas boiler but they only offer water plumbing services for your information.

Approximate cost of services:
$230.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We are happy you are satisfied with our service

Kirill in Toronto
Kirill in Toronto
1 review Toronto, ON
10/10

drain snaking

My drain pipes were clogged and I called Dr. Rooter. Guy came in and completed the job super fast and for reasonable price. Great service overall and would def call them again

Approximate cost of services:
$226.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We are happy to be helpful

Lor in ??????????
Lor in ??????????
1 review Toronto, ON
10/10

Stack and drain replacement

Had major problems with old drain pipes and stack. The guys approached the job at a very professional manor. Explained what the issues were and how it was going to be fixed. Very pleased with the professionalism and the price was very fair.
Highly recommended these guys.

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

We are always happy to help you and leave you satisfied.

Jeff in Georgina
Jeff in Georgina
1 review Barrie, ON
10/10

Underpinning/Weeping Tile Lowering

We hired Dr. Rooter on a project in Barrie that required underpinning and were in a crunch for time. Dr. Rooter was able to fit us in promptly and was always willing to address any minor issues that popped up.

While the underpinning was underway Dr. Rooter came to find that the builder of this four year old house had installed the weeping tile incorrectly and Dr. Rooter still managed to squeeze in that project at a time of year when the weather was not at all co-operative.

Madison Contracting will definitely be using Dr. Rooter on future similar projects.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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Company Response

It was a pleasure warking with you Jeff. We are looking forward to work with you again in the future.

Nivith in Toronto
Nivith in Toronto
1 review Toronto, ON
10/10

Waterproofing and crack repair

I had a big crack in my basement. It was leaking through that crack all the time. I am planning to renovate my basement so I had to get it fixed. Guy have done a great job. I am very satisfied with the price and quality

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Now you can finish renovating your basement without any worries.

Patrice in Toronto
Patrice in Toronto
1 review Toronto, ON
10/10

Drainage system upgrade

Oleg and his crew did an excellent job putting in a new drainage system in my home. The dedication in his services went above and beyond our expectation. I appreciated his attentiveness to details and his commitment to perfecting everything. He and his crew are very kind, friendly and hardworking. We would definately be glad to use him again!!!!

Approximate cost of services:
$1,000.00
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Company Response

We are always glad to be helpful to you.

JamesZhang in Toronto
JamesZhang in Toronto
1 review Toronto, ON
10/10

Pluming

Got Oleg back on my second emergency call at my investment 60 years old house. Once again, timingly and neatly done with the drainage and concrete flooring area. Removed my headach in the next day after my tenant reported the problem. Supprised when Oleg called me a few days later. He's just following up to make sure everything is good.
Once again, strongly recomend Dr. Rooter. I won't bother to call other contractors for any same job Oleg does. It'll waste my time to look for better than best. As Oleg said to me, "I always back up to the work I've done, never walk away", I started loving him now. --- not a female customer of him.

Approximate cost of services:
$2,500.00
0 of 1 people found this review helpful.
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Company Response

Was a pleasure helping you again

Daniel in Toronto
Daniel in Toronto
1 review Toronto, ON
10/10

Waterproofing

My basement had a crack and it was leaking after heavy rains. I desided to waterproof the side of the house. I desided to call dr rooter. Job was done in one day. I am very happy with those guys.

Approximate cost of services:
$1,700.00
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Company Response

Thank you Daniel for a great review. Was a pleasure meating you.

andreas in Toronto
andreas in Toronto
1 review Toronto, ON
10/10

Condo Bathtub Relocation

Due to my condo renovation i needed to relocate my bathtub and walk in shower. Great service yuriy an his crew did an amzing job came in and finished with no mess was very pleased will call them again forsure.

Approximate cost of services:
$0.00
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Company Response

Pleasure doing bussiness with you Andreas

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.