- Approximate cost of services:
- $1,000.00
- Company Response
Thank you so much for your feedback, it is much appreciated and glad to hear you were happy with the movers and the service. Wish you the best in your new home.
Thank you so much for your feedback, it is much appreciated and glad to hear you were happy with the movers and the service. Wish you the best in your new home.
Thank you very much for your feedback on your residential move, and for acknowledging our movers professionalism. Best wishes in your new home
Excellent moving and storage experience from beginning to end
Thank you so much for your feedback Mira! We wish you and your family the best in your new home
Thank you so much for your feedback, it is much appreciated and glad that your move went well. wish you well in your new home
Thank you for your feedback, Mehrnaz. 7 hours for moving a four-bedroom, two-story home including a piano is pretty average, if not on the "fast" side in comparison to other residential moves of this size and nature. We are happy that you acknowledged our professional crew. Best wishes to you in your new home.
-TSC Management
Thank you for taking the time to share your feedback with us. In regards to working with you both, the pleasure was all ours!
-TSC Management
Thank you for sharing your experience with our moving service, it is much appreciated!
-TSC Management
TERRIBLE MOVING EXPERIENCE - ITEMS DAMANGED
Hi Tanya,
We are sorry you had a bad experience with your move, however, our movers are Trained with multiple years experience. There was a communication issue as you had multiple moving locations and kept changing the times, and which locations to go to first. As for the damaged item, Unfortunately, the odd time things can happen. We do apologize for the Mirror frame that did fall and cracked. Please also keep in mind that you did sign our damage waiver in which you agreed that in the event of any damages that you would go through your personal insurance. We did receive your emails and we did mention to you over the phone and through email that the claims manager was out of the country for a family emergency for a few weeks and asked you to email with a list of your damaged items, so when he gets back we can pass it on to him. You sent a few more emails to the claims manager (who we already explained was not in the country). The claims manager has just arrived back and is getting through all his emails and workload that has backed up. We would have hoped you would have had some patience for him to get back to you to resolve this issue before writing a bad review. We would have offered to fix the damages even though we were not liable too. You had also asked for hours of moving time to be refunded due to the confusion of locations and times. We did decline your request as the confusion was due to you changing the information the day before, the day of and during the move.
Thank you for taking the time to share your feedback with us, we are happy to hear it!
-TSC Management
Thank you so much for your feedback. We are happy to hear that you had a positive experience with our moving service!
-TSC Management