National Star Roofing Inc.

Formerly National Star Roofing Specialists
Roofing
Calgary AB T2P 5E1
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Roofing
National Star Roofing Inc.
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Reviews by rating (past 12 months)

Reviews for National Star Roofing Inc.

Average customer rating:
10 10 (376 reviews)

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melody mitchell from Calgary
melody mitchell from Calgary
1 review Calgary, AB
10/10

Replaced Roof

I cannot express how wonderful this company is and highly recommend to anyone looking for a roofing company. They are very professional and everything we discussed was delivered and more. They kept very close to the estimate that was provided and the craftmanship of the finished product is amazing. All of the folks that we dealt with on this job were extremely professional, polite and did excellent work. I would definitely recommend this company to anyone out there looking to have their roof done!!

Approximate cost of services:
$8,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you Melody for the nice words. It is great to hear our customers are having a great experience from start to finish. We are all family members working together towards the greater good of this group, thus you see everyone concentrated in the project in hand and act professionally and polite. Everyone knows what needs to be done and how important small details are. We really appreciate you taking the time to share your comments on HomeStars and you can reach us if you have any concerns. Take care.

Hasan Bylyku from Calgary
Hasan Bylyku from Calgary
1 review Calgary, AB
10/10

Roof replacement

After receiving three offers I decided to use National Star to replace my roof. It was a very good decision. National Star completed the work on time with high quality materials and did some extras that were necessary without increasing the initial quote. Aleks showed me pictures of the roof before and after, with details of the work completed under the shingles, and I am very happy with the quality of work. National Star stands behind their work. It is my impression that, as a family-owned company, National Star is very serious about building a reputation for high quality work and they are not in the business to make a quick profit. Would highly recommend National Star.
San, SW Calgary

Approximate cost of services:
$5,300.00
1 of 1 people found this review helpful.
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Company Response

Hello San. We appreciate you taking the time to write this review. We try our best to stand out from competition by doing a better than average job and by keeping the quoted price the same (99% till today). The only time the price goes up is when there is wood to be replaced, which comes up after the old roof is off. Most of the work to be done is determined on the initial inspection, but you do get a better view of everything once the roof is down to the plywood. Things like wood added, cut, metal flashing added, fixed, vents opened etc. are usually seen as extra work at no pay to most roofers. To us, every small detail makes a big difference. We'd rather take some time to fix it during the job than come back and repair it after the fact. Thank you again and let us know if you ever need anything.

ken  from Calgary
ken from Calgary
1 review Calgary, AB
10/10

roofing

Sokol's estimate included things that were upgrades in other estimates. Tells me that quality of materials is important to him; and his estimate was good compared to the others. They came when promised ( 10 days after signing the contract) and with a large 8 man crew and finished the work in a day and a half. Being able to finish in a timely manner is important, given the variable nature of Calgary's weather in Oct and Nov. I have seen other 2-3 man crews working for 4 or 5 days. Having my roof done quickly was important to me, given that it snowed a day after they finished!! Aleks invited me to inspect the roof with him when they were almost finished and I could tell that he took great pride in showing me their workmanship. I told Sokol that this was the best house maintenance money I had ever spent on a contractor.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Ken. Having years of experience, we have chosen a few materials that have been proven to work well. They are better than the average products and are used by very few roofers due to the higher cost. Because we do the work ourselves, never subcontracting, we can afford using better material and still be competitive in price. As unpredictable as Calgary weather can be, we have been able to keep the risk to a minimum. We concentrate all our resources on the project in hand and keep a close eye on the weather on a regular basis. We appreciate you and every client we have had so far for giving us the online reputation we have right now. Thank you, thank you, thank you.

F+H Winkelmann from Calgary
F+H Winkelmann from Calgary
1 review Calgary, AB
10/10

roof replaced

we just had our roof done by National Star. Sokol and his crew did an excellent Job it exceeded all our expectations. They all work very hard and take great pride in their work, The clean-up after work finished, was outstanding.
We highly recommend National Star.
Thanks Sokol for work well done.

Approximate cost of services:
$13.00
1 of 1 people found this review helpful.
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Company Response

Thank you Winkelmann's for sharing your experience with others. It is a pleasure to hear that we did exceed your expectations and we do our best for this to be the case with every client. We either do it properly or not take the responsibility at all. And a roof is quite the responsibility, considering the harsh winter weather Calgary gets. We wish you and your family harmony and good health. Let us know if you ever need anything.

Monika from Calgary
Monika from Calgary
1 review Calgary, AB
10/10

roofing

I was very pleased with the entire process of having my roof done with National Star. Sokol went up on the roof as he said he would, the cost of work was explained to me as well as the shingle types, etc. I was very happy with the care and attention afforded to the job, start to finish. My property was kept neat and tidy with no debris left any where. The job was completed on time with no unexpected surprises in 2 days, as promised. I came home from work smiling when I saw my new roof. It looks wonderful! Great job, wonderful experience, Sokol and your team! You set a very high standard, indeed. Thank you!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Monika, it's truly a pleasure to work with people like you and your family. At the end of a busy season, it is words like these that give us the sense of achievement an gives us energy to keep going. We try very hard to be on schedule and keep our clients informed every step of the way as we know the importance to you as a homeowner. The roof is a very important part of the home and we work hard to make it as perfect as possible with every detail being equally crucial. Thank you so much for the great review. We wish you and your family the best.

Ed from Calgary
Ed from Calgary
1 review Calgary, AB
10/10

Roofing

What a great experience to have the satisfaction of having a job done so very,very well! This is an extraordinary company. Sokol, Aleks and everyone who worked on our roof were exceptional. They take pride in their workmanship and in ensuring that everything is done right. My thanks and unreserved recommendation!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Ed for taking the time to write about National Star Roofing. We do really take pride in our work and care about every one of our clients as we do for ourselves. Let us know if you have any questions or concerns. Take care.

Peter Coutts from Calgary
Peter Coutts from Calgary
1 review Calgary, AB
10/10

Shingle Roof

Fabulous job, done with care and precision. Our property was left completely clean. They were very courteous, considerate and professional. Couldn't ask for more. I highly recommend this company.
Ju faleminderit! ("Thanks" in Albanian)

Approximate cost of services:
$12,000.00
What could this company do to improve their services?
Nothing
Any advice to offer fellow homeowners facing a similar project?
Research and determine what you want done. They will accommodate your wishes.
1 of 1 people found this review helpful.
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Company Response

Hi Peter, thank you for sharing your experience with National Star Roofing on HomeStars. It was an honor to have met you and I hope we have exceeded your expectations. You made a very good decision in choosing the hail resistant shingles Malarkey Legacy. It is a very well-known brand in the industry for its durability with a 50-year warranty. In addition to that, our 15 year labor warranty has you covered pretty much for life. You will not be needing to worry about the roof again.
We wish you the best in your awesome family.
Kenaqesia eshte e jona! (The pleasure is ours)

Cam from Calgary
Cam from Calgary
1 review Calgary, AB
10/10

Roof Replacement

Requested quotes from 5 different contractors and Sokol with National Star was the only one to discuss why they use the shingles they do and how to install properly. We have a friend doing some work for us who is a civil engineer and has managed many projects in his career, he inspected the work being done and he commented that National Star had the best crew and workmanship that he has seen. We are happy because we have a beautiful roof and they certainly took care and pride in their work. Highly recommended.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Cam, thank you ever so much for writing this review. We might not be the cheapest company our there in the roofing business, but we offer the best value for your buck, by far. We urge our clients to get someone to check us during the work or after it's been completed because we do not have anything to hide. From the day we opened our company, we have concentrated on having happy clients that would bring us to the success we enjoy today and keep us there. As homeowners ourselves, we have had work done on our houses by trades and we understand that a smooth process, a long lasting product and a company that will stand behind their work is what you are looking for. With National Star Roofing you get that and more.
We wish you the best and God bless your beautiful family.

Kevin from Calgary
Kevin from Calgary
1 review Calgary, AB
10/10

Home Roofing

In short, we made the right choice going with National Star for MANY reasons!!!! The constant 10/10 reviews are well earned!!!

We had a lot of erosion of shingles from hail this year (due to poor quality organic shingles), with chunks of shingle landing around the house. We also had sudden water accumulate under the carpet of our master bedroom, which various insurance inspectors (and their roofers) found to be due to a “freak wind/rain storm” which “must have blown rain under the soffit”. We found that wasn’t true when the freak September snow storm came and the snow on the roof melted.

We live in the hail belt of Calgary, in an area where almost everyone is getting a new roof. Our neighbour got a new roof a week before we did, so I watched closely how theirs progressed. Our neighbour went with one of the better rated ‘preferred vendors’ of the insurance company, and all I can say is….. we definitely went with the right company with National Star!

Only some of the reasons why they are awesome:
• Sokol returned my call right away on Saturday evening and was out Monday morning with an estimate (very reasonable compared to two other estimates we had previously)
• Picked up immediately what the source of the carpet water likely was (three other professionals missed it)
• Highlighted Insurance estimate shorts, provided satellite dimensions (which our insurance adjuster said he couldn’t do because of a tree), this resulted in a $2000 increase correction from the insurance company. They state their preferred vendors are guaranteed to work within the insurance estimate, which only results in cutting corners!
• Materials dropped off Friday, Roof started and completed on Sunday! (neighbour had material sitting for over two weeks, with 4 days to install, and leftover material still sitting there almost a month later)
•Family owned business; everyone knew their roles and worked together like a well-trained army.
•Walk around showing where previous roof was deficient, how they fixed it, and documented damaged areas
•Every member of the crew was polite, inviting and professional
•Roof looks incredible, way better installation than old roof and neighbour’s roof
•Clean-up was immaculate, important with a toddler and a dog
•Warrantee / Guarantee is FAR superior to the Insurance “Preferred Vendors”
•Stuck to their estimate.
•Very honest and professional, provides peace of mind

Again, went with National Star Roofing Specialists after doing quite a bit of research. Thank you again Sokol and crew for the fantastic job you all did. It was a pleasure doing business with you (and that’s hard to say with most companies these days)!

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Kevin. It was a pleasure to help you and your family with such a crucial part of your home. Our mentality since opening the company has been to look out for our clients the same as we do for ourselves. This includes not only doing a good and honest job, but also to deal with insurance companies' appraisals/estimates and see that your interest is defended. Insurance staff is trained to be as efficient as possible, at times lowering measurements so that the payout is less. If you had gone ahead with the estimate they initially provided and with their preferred contractors, you would have probably gotten a worse job than was done with the old installation. Many people have experienced nightmares with their roofs in recent times. It is crucial for everyone to do their research and follow their gut feeling, not their pocket. As tempting as it is to save 2-3 thousand dollars, you take a chance on the roof leaking in a few years. Our warranty of 15 years not only protects you for a really long time, but it also keeps us focused in doing the job better than good enough so it lasts that long without the need of any repair. If your previous roof lasted almost 20 years without an underlay or metal flashing in the valleys and edges also with a 15 year rated shingle, the roof we just installed will last at least twice that long.
Let us know if you ever need us. We are always here to respond to any concerns. Thank you so much for taking the time to write such a detailed review.

Wayne Keil from Calgary
Wayne Keil from Calgary
2 reviews Calgary, AB
10/10

reroofing

Sokol and his men did an excellent job of reroofing our house. Started the job when he said he would and finished in two days. His men did an excellent job of cleaning up you would never know they were here. He was also the only roofer who showed up to do an estimate when he said he would.

Approximate cost of services:
$12,936.00
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Company Response

Hi Wayne. It is great to hear you are happy dealing with National Star Roofing. Punctuality is really important to everyone because you need to plan ahead. We try our best to inform the homeowner and be on time every step of the way. We wish you the best with the process of selling your house, although now with the new roof you might reconsider. Let us know if you ever need anything.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about National Star Roofing Inc.

National Star Roofing is a family owned and operated company specializing in sloped and flat roofs in the Calgary area since July 2003. It has been rated the Best Roofing Company/Contractor in Calgary by HomeStars and holds an A+ rating with the BBB.

National Star Roofing is a Preferred Contractor with Owen's Corning, is fully licensed and insured with WCB and is covered by a General Liability Insurance of up $10 million per job.

Consistently quality work, attention to detail and great customer service is what tells us apart.
Customer satisfaction is our first priority.
No payment is required until the job is complete to the owner's satisfaction. Extra charges apply to payments by credit card.

National Star Roofing's services include sloped roof replacements as well as flat roof repairs/replacements.

Our location: 3602 21 Ave SW, Calgary, AB T3E 0H6

CATEGORIES
Roofing
PRODUCTS
www.NationalStarRoofing.ca/products-partners
SERVICES
Asphalt shingles. SBS Membrane Flar roofing systems. Roofing contracting services. Re-roof. Roof Repair. Residential roofing. Commercial roofing. Flat roofing. EPDM Roofing
BRANDS
Owens Corning, IKO, Malarkey
SPECIALITIES
Roof Replacement Roof Repair Flat Roofing Residential Roofing Commercial Roofing EPDM Roofing SBS Roofing
WEBSITE
https://www.nationalstarroofing.ca/
YEAR ESTABLISHED
2003
NUMBER OF EMPLOYEES
9
RETURN POLICY
https://www.nationalstarroofing.ca/warranty-policy/
PAYMENT METHOD
cheque, cash, VISA, MasterCard
LICENSES
WCB, CGL
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Labor
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