Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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98%

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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (355 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Job well done!

Install the sliding patio door and change window glass.
Two Steves responded kindly and efficiently. Max worked hard and did beautiful jobs.

Thank you all!

Approximate cost of services:
$3,400.00
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Company Response

Hello Ping, thank you for your kind words. Your project presented some interesting issues with rotting wood but we rose to the challenge and made it good as new again. Your new sliding patio door and window look fabulous and will serve you well for another 30+ years without fail. Thank you for choosing Fortress Windows and Doors Inc, we appreciate your trust in our company! Steve and the Fortress Team!

Feliks in North york
Feliks in North york
4 reviews North York, ON
10/10

Excellent job - from the quotation to the installation

4 Windows and 2 sliding patio doors, May-2024
For the quotation - Steven has described exactly what will be done without trying to sell me anything extra, which does not really have to be done (like most of other quotes I received). Steven provided quotation with all the details, as I requested, covering everything materials, labour and any potential damages that they would fix at no additional cost.
Max, the installer, was just amazing - very meticulous in taking measurements to having the installation done. Max pays attention to every detail and the job that he had done, including aluminum capping, was the best I have ever seen over many years in having house maintenance. There was a little defect (pinch in the patio door sealant, inside) that I noticed after the installation - Steven had attended to it right after I told him and arranged for service within days (which has already been completed)

Approximate cost of services:
$10.00
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Company Response

Hi Feliks, thank you for your review. One of the many things that separates Fortress Windows and Doors Inc from our competition is our attention to detail. We've all heard the saying that "talk is cheap", and it is! We continue to keep our word and look after our customers like family. Nobody is perfect, but we strive for excellence in everything we do! We have a great team and everyone who has a project done by Fortress is always asking for business cards to give to family and friends. We get great satisfaction in doing what we do and seeing the smile of a job well done on our customers' faces. We appreciate your business Felix's, all the best, Steve and the Fortress Team!

Gordon Halfin from Thornhill
Gordon Halfin from Thornhill
8 reviews Markham, ON
10/10

Flashing and Leaking Window Repair and Deck Caulking

This is the third time that we have used Fortress Doors and Windows and the third time that we have been completely satisfied with the service. Steve and Richard did a wonderful job. Richard fixed our upstairs bathroom window that was not draining properly that had become a problem during the heavy rainstorms we have had over the past couple of weeks. Steve replaced some flashing on our house gable that had been ripped off during a severe windstorm and he sealed off the underneath of our deck between the wall and the wood joists to prevent bees from returning and nesting in our basement wall. Both Stephen and Steve are very friendly and easy to deal with and the workmanship is excellent. I strongly recommend them to anyone looking for windows or window related or siding related repairs.

Approximate cost of services:
$820.00
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Company Response

Hello Gord, thank you for your review. I'm thrilled that we were able to help you out again with some issues that needed attention. We at Fortress Windows and Doors have three words that guide all of our interactions with our customers, and they are Quality Integrity and Value... with these three principles braided together our customers will always be glad that they invited our company to do their project, big or small. We appreciate your continued confidence and business and we are always here for you if something else comes up! All the Best, Steve and the Fortress Team

S.SK
S.SK
1 review Richmond Hill, ON
10/10

All windows on top floor were done

All our windows were done by Steven and his team and we could not be happier!! As many know it can be hard to find people you trust to do work on your home so we have asked around for 2 years now. When we met with Steven we had a feeling that we would not only be taken care of with the quality of the product but also by a good human being and we were relieved to see that this was true throughout the whole process. We are so grateful that he has restored our faith in the industry. If you talk with him you will know what we are talking about. A great person with great values and great products. I hope this review helps someone who has gone thru the same.

Approximate cost of services:
$0.00
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Company Response

Hello and thank you so much for your very thoughtful review. Fortress Windows and Doors has a great team of people who truly care about our customers. We do go above and beyond in our efforts to supply a friendly, trouble free, seamless experience when we get invited to do a project. Responses like yours make the process all worth while because we know we're bringing value to you and your family! It has been a pleasure to get to know you and work with you to create a more beautiful and comfortable home. All the best, Steve and the Fortress Team

Adrian
Adrian
5 reviews Bowmanville, ON
10/10

Stop leak above sliding door

Steve and Richard from Fortress are always there when you need them! Came out within 2 days to install new flashing and caulking to prevent leaking above a sliding glass door. Great workmanship and great customer service everytime!

Approximate cost of services:
$500.00
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Company Response

Hello Adrian, thank you for your review. Fortress Windows and Doors prides itself on great customer service and we appreciate you for recognizing that. The extraordinary wind and rain caused havoc for many people and we were more than happy to come to your home to remedy the leak! All the best, Steve and the Fortress Team

Private User
Private User
Private User reviews Markham, ON
10/10

3 layers winfdow

Highly appreciation regarding the Fortress working team leading by Steven for my house windows replacement. I would say they did excellant workmanship with providing top grade windows, and also follow up closely until all window completion. I have no doubt to recommend this company to anyone for whom would like to replace any new windows and doors.

Approximate cost of services:
$20,000.00
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Company Response

Hello and thank you for your review. We appreciate the opportunity to serve you with your window project and so happy that you are satisfied with the quality of our products and workmanship! All the best, Steve and the Fortress Team!

Josh
Josh
3 reviews York, ON
10/10

Excellent experience!

I connected with Fortress a few years ago as we started home improvements. In this time, Fortress has installed three entry doors and four windows in my home and I cannot speak highly enough about the experience. Richard has been so easy to communicate with, he was informative, patient, and made it clear from the start that he was more concerned with me getting what I want/need than rinsing me for more money - instantly built my trust and never broke it. His team of installers were all fantastic, they delivered their projects on time and showed creativity and intelligence in the installation, overcoming challenges that presented themselves along the way in my older home. The team always cleaned up after themselves and offered suggestions for how to improve the functionality and efficiency of my home, very clearly just wanting what was best for me. The team was flexible and adaptable to my own situation and the issues that come along with installing windows and doors in an old house where nothing is square or level.

The simplest way I can put it is ... if you need new windows and/or doors, call Fortress!

Approximate cost of services:
$12,000.00
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Company Response

Hello Josh and thank you for your glowing review. When we have so many clients expressing their sincere appreciation of the Quality, Integrity and Value of the products, service and installation they receive from Fortress Windows and Doors, it makes all we do worth it!
We are thrilled that your continued experience with Fortress has been so great. Richard is a very valuable part of our team and we appreciate him as well! All the best, Steve and the Fortress Team.

hithere
hithere
1 review Vaughan, ON
10/10

Windows

Fortress Windows & Doors did an excellent job and on time. Our windows look amazing and we are extremely pleased. Richard and his team are very professional and my husband and I highly recommend this company.

Approximate cost of services:
$18.00
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Company Response

Hello and thank you for your kind words. Every project we undertake is important to us because we understand that it's important to you, no matter the size of the job. Thank you for your stamp of approval for Fortress Windows and Doors and your recommendation! All the Best, Steve and the Fortress Team

Christine in Toronto
Christine in Toronto
1 review Vaughan, ON
10/10

Window Replacement

My experience with Fortress Windows was fantastic from beginning to end. I shopped around with more that 4 companies. I decided to go with Fortress because I found Richard to be polite, knowledgeable and friendly. He guided us through through the process and was available when I had any questions.
Needless to say the process went off with out a hitch. The window installers were on time and worked continuously to get the job done. They look great and I am extremely happy with the outcome.
I highly recommend Fortress to anyone wanting to get their windows done.

Thanks again Richard!

Approximate cost of services:
$15,000.00
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Company Response

Hello Christine and thank you for your review! Fortress Windows and Doors has three principals that guide us through every project, Quality, Integrity and Value. These principals are like a three legged stool because if you remove any one of these "legs", the whole thing falls over. We are so excited to have you as "another happy client". All the best, Steve and the Fortress Team!

Manny in Toronto
Manny in Toronto
0 reviews Scarborough, ON
10/10

Window Replacement

We Reviewed several companies on HomeStars and getting few quotes, We decided to go with Fortress Windows & Doors. Our point of contact was Richard and received an excellent Service. Max and Vito did an excellent job, their were thorough installing brick to brick windows and did not disappoint us with the workmanship and also did not cut any corners with the the installation of (8) windows.
Richard also followed up to ensure we were Satisfied with the installation.
We will recommend this company to our friends,family and neighbours. Thanks

Approximate cost of services:
$15,000.00
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Company Response

Hello Manny, thank you for taking a moment to write your review. We, at Fortress Windows and Doors, appreciate your business and the care we take during the installation of the windows and doors we supply. Excellence in every endeavor we take in life, is something that is done on purpose and with thoughtfulness. We approach all of the projects that our customers hire us to do, with excellence in mind! We are so pleased that your experience with our company was something you are willing to share with your friends and family. All the best, Steve and the Fortress Team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Windows & Doors Installation & Service, Gutters & Eavestroughs, and Siding
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.