Energytech Appliance Service Inc

Replacing a built-in dishwasher was not a huge job but I was having a problem finding a plumber that would do it.

I found Energytech Appliance Repair online and what a GREAT find! I phoned on a Friday and they gave me a two-hour timeframe the following Sunday! They arrived within that timeframe and did the job quickly and efficiently. They recommended a replacement hot water hose advising that the older one was close to the end of its lifespan. I appreciated that.

Would definitely use them again and have every confidence in recommending them.

Had them out to fix an 'overtemperature reset' problem on my fridge/freezer. I told them I had tried everything, changing the control board, replacing the baffle, and about a drill bit I got stuck in the drain while trying to clear the ice from the freezer. They cleared the drill bit, defrosted the freezer, and said everything was fixed. 2 hours later, the alarm was going off again. They came out one more time, I tried to get them to test the ohms on the bi-metal defrost, they said, "No No, the problem is the frozen drain" then they defrosted the freezer, checked the drain and left. The alarm kept going off every 2-3 hours after that. When I called to get them to come out and try another way of solving the problem, they claimed I had only called them for the frozen drain, and that they wouldn't honour the 30 day warranty on the service call. I would have to pay them if I wanted them to fix it right. No amount of reasoning with the dispatcher would convince him. He kept claiming that they were only asked to defrost the freezer and clear out the drill bit. Too bad, as the repairmen seemed very nice. Just don't expect them to honour their 30 day service warranty.

The service that we received from Energytech Appliance Repair was excellent. The appointment was made for just a day or so later, and the repairmen arrived on time, were courteous, had all the parts required, and completed the job promptly and well. The repair was done a couple of months ago, and there have been no further problems.

Very professional service with politeness and efficiency. Our GE Profile microwave stopped working suddenly. Problem diagnosed, part ordered...it works again. Highly recommended people. Reasonable charges for sure. Thank you for your assistance. We will call you again when needed for sure.

My washing machine stopped draining. I called a few places--these guys were one of the first fortunately as I got through right away and they said they'd send somebody out in the next 4 hours. The guys came did an assessment that I needed a new pump. They had to order it. The next day they followed-up with me and said the pump would arrive the next day. They called again the next day and said they had the pump and wanted to come right away. I couldn't see them right away as I was out of the house but could see them later in the afternoon. They agreed and came later. They fixed the pump and checked other diagnostics as well. Their service was excellent! I own a number of properties in the GTA and would hire them again in a heartbeat.

Energytech were the first to respond to my email and came out that evening. They were able to diagnose the problem quickly and replaced the damaged control board to my oven with a used one they had in their van - saving me time and money. They were prompt and courteous and my oven works again. Thank you!

When I first called LG, they recommended a company that only received 1.5 starts on Homestar; thus, I went looking for another company. Energytech returned my phone calls, found the part (which is, apparently, challenging because only one person in all of Ontario provides LG parts), gave me a quote that was reasonable, and showed up to do the repair. They gave me a window of 2 hours and showed up in the last half hour, which is the only real complaint I have. We had things to do and it made the rest of the day much shorter than I would have liked. That being said, however, the repair was challenging and they did an excellent job.
And they know how things work these days. When they were leaving, they asked me to review their service here on Homestar! Smart men!