Am Group Of Companies

Windows & Doors Installation & Service
London ON N6L 1A4
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Reviews for Am Group Of Companies

Average customer rating:
8.8 10 (363 reviews)

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Delta Security
Delta Security
6 reviews King City, ON
10/10

Repairs

I had a great a great experience dealing with AM Roofing to do some repairs.They were very responsive,provided an accurate quote and did the job as per agreement.I would recommend AM Roofing!

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your feedback

Barb in Milverton
Barb in Milverton
1 review Milverton, ON
8/10

Great customer service

Ryan, the salesperson was excellent. He spent a good hour with us and suggested a solution for fixing our leak. He said that he was sure my husband could do the repair but said they would be happy to help if we needed them. Their office staff was great too . Kept us up to date on what was happening with the appointment.

Approximate cost of services:
$0.00
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Company Response

Thank you very much for your feedback

Doniali in Collingwood
Doniali in Collingwood
1 review Collingwood, ON
4/10

Tara roof replacement

We had A and M do our cottage roof in Port Elgin in 2016 and were happy with their work so we decided to get them to do our roof at our home in Tara. They did the job in late November. After completing the job they failed to clean up their mess. My husband went around with a magnet sweeper picking up nails around our property and on the roof and property he picked up shingles and plastic wrappers. He called A and M about this and they said they were sorry about that but never sent anyone out to finish the job of cleaning up. This summer 2018, our eaves were overflowing and my husband removed 13 pounds of roof waste from a 12 foot section of eaves. Very unacceptable.

Approximate cost of services:
$10,000.00
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Company Response

Hi Doniali,
We've looked in our records, and couldn't find your file. Can you please contact us via email info@amroofing.ca with your details so we can look further.
Site cleanup is very important for us, and if we failed to clean, it is not acceptable.
Also, our company name is AM Roofing, not a n m , so if you're posted by mistake, please update the review.
Thank you

J. L. from Waterloo
J. L. from Waterloo
6 reviews Waterloo, ON
6/10

Roof Repair

After the wind storm we had, it was hell trying to get any roofers to reply., even well after the storm had passed. I had some loose shingles that needed to be taken care of, but thankfully no exposed wood, so time wasn't a big deal.

I called AM Roofing to see if they could do a repair. They had quoted $4xx + HST for repair and up to one bundle of shingles. Not the cheapest quote I was getting, but it was the only company that was actually responsive. Just in case, I had mentioned that I had some spare shingles from a previous repair if the repair was going to be more than a bundle. The lady at the office made a note and told me that it would be at least a week before they could get to my roof.

The repair date came (though there was a miscommunication as far as when they'd get to my house) and thankfully I was home when the roofer showed up. The roofer was about to put whatever he had in his truck on my roof. (A much lighter brown shingle that would have been an eyesore on my dark brown roof). Not wanting to end up with mismatched shingles, I pulled out my spares and had him use them instead.

Overall, the repair looks solid. I haven't had any problems with the roof since, so they did a good job. However, I am very disappointed that despite me giving them the exact make / model of shingles, I still ended up having to provide my own shingles, with no discount on the final price.

Had they brought the correct shingles on their own, I would easily have given them 10. While pricey, they remained responsive and got the repair done in a reasonable amount of time.

However, the fact that I had to provide my own shingles with no discount on the final price coupled with the fact that they would have thrown whatever they happened to have in their truck that day had I not been home does not sit well with me.

Approximate cost of services:
$500.00
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Company Response

Thank you for the feedback. Customer satisfaction is our highest priority. We are as disappointed as you that our service tech didn't bring the mentioned shingles with him to do the repair, and will be following up to make sure it won't happen in the future.

Marie in Toronto
Marie in Toronto
3 reviews Barrie, ON
1/10

Insulation and evestrough

This company is great at getting you to sign on the bottom but for problems for follow up not so much. Still trying to get the siding fixed from where they move the down spout. And a problem with the finish for the fascia needs to be resolved. Took for times to get a copy of the insulation guarantee. I was supposed to climb up in the attack and get it. the service man has been so busy for the last two months he can’t return calls. Will not recommend them to anyone. I wish I had used a Barrie company.

Approximate cost of services:
$6,000.00
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Company Response

Hi Marie,
We are very sorry that your experience was not the greatest. Customer satisfaction is our highest priority.

Holly in Cambridge
Holly in Cambridge
1 review Collingwood, ON
10/10

Amazing customer service

After the windstorm in May I called AM Roofing. Andre came out and examined my shingle situation and quickly put my mind at ease that I had contacted the right company!!
Andre promptly gave me a quote and followed up with me multiple times while my insurance company dragged their feet and tried to convince us that we had to go with a cheaper, subpar company. He armed me with the information that it was in fact MY choice to which the insurance company then conceded an gave me the the thumbs up!!!
Thank you Andre for all of your assistance and making me feel like a friend, not an account ###!

Approximate cost of services:
$7,600.00
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Company Response

Thank you very much for the review

Manon, Angus in Angus
Manon, Angus in Angus
1 review Angus, ON
10/10

Roofing

This company helped me with repair after the shingles blew off during a very bad wind storm. I was very impressed with the level of customer service I received from both the office staff and the service technician. Thank you!

Approximate cost of services:
$536.00
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Company Response

Thank you for your feedback

Sad in Guelph
Sad in Guelph
1 review Guelph, ON
10/10

Resolved

I would lime to thank AM roofing for their expedient resolution and their very efficient and understanding staff. As a homeowner it is easy to get stressed but there are good companies that take care of their customers

Review has 1 previous version
Approximate cost of services:
$475.00
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Company Response

We want to apologize for disappointing you. We've done over 800 repairs after the wind storm, and helped the homeowners to protect their property. If you can please send your information, we would like to investigate internally. Not showing up for an appointment is not acceptable.

Prakash in North York
Prakash in North York
1 review Guelph, ON
10/10

2018 spring wind storm Guelph

Tim and his team were quick to respond and patch up our roof after the wind storm we had. Tim was kind and thoughtful on the situation and very helpful. Definitely recommend AM roofing for your Roofing service needs.

Thanks Ash.

Approximate cost of services:
$500.00
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Company Response

Thank you for the kind words

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Am Group Of Companies

AM Group of Companies has been in operation since 1956 and is a 3rd generation family business.

We stand behind our work with one of the best warranties in the business, 10 years. This is only possible as a result of three things: the use of premium products, good workmanship and careful inspection of completed work.

AM Group of Companies hires only skilled workers who are regularly educated on installation methods and new materials. Our corporate education programs apply to all facets of the business.

Proudly situated in Guelph, London, Owen Sound, Gravenhurst and Collingwood, our size and office geography allow us to deliver corporate-grade professionalism while maintaining top rate local customer service.

AM Group of Companies Services:
Commercial Roofing
Residential Roofing
Fiberglass Shingles, Metal Roof, Flat Roof, Cedar Shakes & Shingles, Composite Roofing, Inspire, Owens Corning, Enviroshake.
Eavestrough, Soffit, Fascia and other Aluminum work
Attic Insulation, Blown In Insulation
Skylights, Velux
Ventilation
Roof repair & replacement
Siding
Windows & Doors
Vinyl Windows
Entry Doors
Patio Doors

Contact us today for a Free, no obligation estimate.
1-877-281-6900

CATEGORIES
Windows & Doors Installation & Service, Skylight Installation & Repair, Insulation, Roofing, and Gutters & Eavestroughs
PRODUCTS
Fiberglass Shingles, Cedar Shakes and Shingles, Synthetic Slate, Skylights, Soffit, Fascia, Eavestrough, Metal Roofs, Blown In Insulation, Vinyl Windows, Aluminum Clad Windows, Entry Door Systems, Patio Doors, French Doors
SERVICES
Roof replacement, Roof repair Eavestrough, Soffit, Fascia, Attic Insulation, Window replacement, Door replacement
BRANDS
Owen's Corning, CRC, IKO, Timberline, Velux, Inspire, Enviroshake, Vinylbilt
SPECIALITIES
Owen's Corning Platinum Preferred Contractor
WEBSITE
http://www.amgoc.ca
YEAR ESTABLISHED
1956
NUMBER OF EMPLOYEES
200
PAYMENT METHOD
Visa, Mastercard, Cheque, and Financing Available (o.a.c)
MEMBERSHIPS
Ontario Builders Association, London, Collingwood, Guelph, Owen Sound, Muskoka Builders Associations
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10-25 Year Workmanship Warranties
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