Davesducts

Everyone I dealt with at Dave's Ducts - from my first call, through the service - was friendly, professional, and they patiently answered all my questions. The work was efficient and thorough and all Covid safety guidelines were adhered to. Kevin and Ryan were careful and conscientious and walked me through everything they were doing. I would highly recommend this business.

This is our second time using Dave's Ducts. We had an unexpected emergency, where a feather duvet burst open and exploded in the dryer. To say feathers where everywhere was an understatement... I called Dave's Ducts to explain what happened and was fortunate enough to speak to Dave directly. He was sympathetic and told me in all his years of business he had never had a customer call in to "report ducks in the ductwork!" :)) He told me this is a very busy time of the year and the earliest appointment he could schedule was three weeks away. However, he asked me to leave it with him and he would see if one of his technicians could somehow manage to come out earlier to deal with our problem. Our furnace was turned off to prevent feathers being distributed throughout the furnace and the house. And it was a cool time of the year to be without heat. Dave called back the next day and was able to arrange for one of his technicians to come out in just two days! The technician arrived on time, was professional, an excellent communicator and thoroughly examined our furnace and ductwork. He took pictures to show us and explained the feathers had not penetrated the ductwork. He told us the furnace was still clean from the last cleaning his company did three years ago. He said it was not necessary to clean the ducts in the furnace. We really appreciated his honesty. Then he inspected the dryer vents and took pictures. He showed us there was some build up of lint and feathers. He cleaned the dryer vents and showed us photos after the job was done. Everything was sparkling clean. I cannot say enough good things about this company. We are definitely committed customers for life! Fantastic company....Excellent work, reliable, honest and trustworthy. Highly recommend!!

The team was able to meet our tight timeline needs and really made us feel like we were getting value for our spend. Spent 3 hours on the job, walked us through the process and even provided before and after pics from multiple spots in our duct work. We really appreciate the transparency given all of the Duct Cleaning "cold calls" out there and a previous bad experience we'd had 5 yrs back. Highly recommend Dave's Ducts!

I found Dave's easy to deal with, accommodating and professional. When I wanted a quote I dealt with Stanley who was very helpful. Then when I decided on Dave's Stanley helped me set up an appointment that worked with our schedule. On October 8 Mark called to see if it would be convenient for him to start a bit earlier than planned and with our agreement did so. He was very pleasant and professional including implementing social distancing and wearing a mask as per public health guidelines. Mark's focus was cleaning the furnace, ducts and central vac system. He did an excellent job, showed us before and after photos and offered to answer any questions. Brendan arrived later to complete the preventive maintenance on our furnace and central air conditioner. He too was very pleasant and professional and did an excellent job. This week I received a follow-up e-mail from the company asking if there were any questions or concerns. All in all a very good experience. I will definitely request their services in future and recommend them to others.

We had our ducts cleaned on October 2nd, 2020. What I like about Dave's Ducts is their transparency, punctuality, honesty, and knowledge. Mark was the representative that performed the duct cleaning.

I called Dave's ducts a week before making the appointment and I was surprised that Dave was the one that picked up the call. I gave him three dates that would work for us and once booked I got a confirmation email. Prices are right there on the website, and we had no surprises when it came time to finalize the bill. Website price for less than 16 ducts was exactly what we paid.

On the day of the cleaning, Mark arrived about 10 minutes early. He was professional in introducing himself and letting me know what the plan was. He asked if I have any questions and if I don't at the time to feel free and ask. He explained how the duct cleaning works.

We moved into this house last November and we don't know when the last time the ducts were cleaned. The previous owner did renovations and Mark showed us before and after photos. My wife and I were expecting the ducts to be dirty but not that dirty from dry wall sanding and saw dust. Mark said that our vents were probably an 8/10 in dirtiness, and maybe a 6/10 in the worst that he's seen.

We asked if the dryer vent needed to cleaned. Mark asked if it took longer to dry the clothes and if there was any lint left over inside the drum (with the exception of the lint trap), all of which were a negative. And he recommended that we keep watching for signs of a dirty dryer vent (I can only remember two of the three).

We are quite happy with the service we got from Dave's Ducts, and will definitely use them again in 5 to 7 years or if we do a reno (which is what Mark recommended). Again, Dave's Ducts provides transparency, punctuality, honesty, knowledge, and of course experience. Thanks Dave's Ducts (and Mark)!

DAVES did a super job. Courteous and professional staff arrived on time and completed the job on schedule. They examined my dryer vent and advised that it didn’t require cleaning, showing me a photo to support their finding. I’d recommend them to anyone.

I chose 'DavesDucts' after researching their credentials, certification and memberships. My total interaction with them was very professional. I particularly want to commend Mark who cleaned my ducts. He informed me at all stages of the cleaning process what he was going to do and why. He also gave me the option to not clean the ducts if I wanted to delay the process a few years. Mark carried an extremely professional job and now my ducts are spotless. I would recommend this company to anyone.

Great job done. We were happy with the job they did cleaning our ducts. They were careful to keep the house clean. They did a good job telling us what would be involved in the job and then delivering it.

Brendon came and serviced my furnace! He arrived at the time scheduled. He was very pleasant and explained what he was going to do. Also when the furnace was taken apart he showed me how clean the blower was now that it had been cleaned. He worked non stop and was very efficient. There was absolutely no mess. It was a pleasure to have such a nice guy in my home. I would definitely recommend Davesducts
I am very pleased with the service. Two days later on Sept 16th Mark arrived as scheduled to clean the Ducts. He was polite, professional and did a terrific job. He noticed under one of the vent covers the venting was not attached to the system and quickly solved the issue. The process of cleaning the Ducts was made very easy by Mark since he knew exactly what to do. My experience with both Brendon and Mark was terrific, great customer service by both. As I said earlier I would recommend Davesducts as a great company to use.

The team from Dave's Ducts arrived on time and was prepared to work. They provided an accurate description of what they were going to do, showed pictures of their findings, advised any recommendations, were respectful to our home, cleaned following the treatment.
I would definitely recommend.