This was the worst home renovation experience ever. I had ecotech provide me with an estimate, and tony arrived for the first assessment. We gave him the contract because he seemed trust worthy, and rushed our order. We were told we were getting max door's,and the installer installed doors from candoor? Also, I was told my order would be rushed, and would be installed in 3 weeks, and 8 weeks later only one of the two doors were ready, And was not what we originally ordered. The side lights were missing the iron inserts my wife and I are sure we ordered. Mark (ecotech owner) stated he would give me a deal by charging me new inserts. We were not impressed with the installation. There is an obvious gap between the frame and door, and have contacted ecotech a number of times with no response. Obviously the 10 year warranty is a sham.... These guys will take your money, provide you a. Inferior product poorly installed...
Stay away.
-----updated oct 10th----
I am changing my rating from a 0 to a three because Vadim, the original installer has contacted many times and has shown dedication to completing the job. While the issue has yet to be resolved, and I have to say the ecotech team have been good in responding to my concerns as a consumer.
Attached is a picture of one of the door replacements with an obvious gap in my laundry room, but Vadim did a great job with my front door also attached. It's been a long journey for two door replacements ordered in the spring.