I am good at completing many of the fixes that I've needed in my home, but when I tackled my kitchen renovation, I needed an expert tiler to install the floor tiles. With the 12'' x 24'' tile style my wife and I wanted, I needed someone who could work with these long tiles in an 80+ year old home where the floor and walls aren't perfectly level. Also, my kitchen is relatively small (10 ft x 10 ft) so I wasn't sure how easy it would be to have someone come out to complete such a small space within the time period I needed. Luckily, I heard about G & G Magic Touch services from a customer in the tile store who overheard I needed a tiler. This customer proactively offered the name/phone number of G&G Magic Touch Services because they did work for her before. While I was talking to this customer, the store salesperson also gave an immediate glowing recommendation of G&G. I met with G&G Magic Touch Services and showed them my place. Because I had issues with a floor that dipped in different places, I was pleased to see how thorough they were. They went down with me into my basement to test out the different areas of the floor; one person stepped in various spots in the kitchen, and the other marked where the dips were. They were with me for a couple of hours in this initial (free) consultation and I was really impressed. I hired them for the job and from start to finish, they met their commitments. My floor was braced in the basement to create a solid kitchen floor, the tiles arrangement was well-planned and expertly installed. I enjoyed having G&G Magic Touch Services as my tiler for many reasons. Besides the fact that they're good, honest, hardworking people, I now have the floor I needed because:
- They have great skills; they have excellent attention to detail and made sure I was pleased with their work every step of the way (I even commented to my wife that I felt that Gilles was an artist - not a tiler).
- They're not just tilers; Gilles is an expert handyman and can provide recommendations for services (even ones he doesn't himself provide) in every area of the house. As a favour, Gilles brought over a roofer to assess mine.
- They met commitments; when they said they were going to be over they were.
- They're efficient/thorough; they came prepared at every stage of the tiling process, did the work, cleaned up, outlined our next steps and were done.
I was able to watch G&G magic Touch Services as they did the work and they were always generous with advice and explanations. I learned a lot from them and through all the questions I had about tiling and home renovations in general, I was able to see how skilled and knowledgeable they are - truly an asset. I will absolutely hire G&G Magic Touch Services again, whether I need them to do work in my current house, or another one in the future. They are a pleasure to do business with and I look forward to working with them again.