Service Experts Home Services by Enercare

Formerly Niagara Service Experts Heating & Air Conditioning
Heating & Air Conditioning
St Catharines ON L2N1H4
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HomeStars
Heating & Air Conditioning
Service Experts Home Services by Enercare
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90%

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Reviews by rating (past 12 months)

Reviews for Service Experts Home Services by Enercare

Average customer rating:
9.5 10 (65 reviews)

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Walter  in Saint Catharines
Walter in Saint Catharines
1 review Saint Catharines, ON
10/10

Furnace Replacement

Brian and Shane arrived on Mon.Apr.4. Who knew that it would snow on that day and that if would be quite cold.. They came in; spread the "red carpet" over our rec room carpet ,and down the basement stairs so as not to bring the snow in. They worked diligently and efficiently so there was very little cool down in the house. They were most pleasant answering all our questions in regard to the thermostat and humidifier controls-even the "dumb"ones without so much as a snicker. A job well done.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for this great review! We are happy to hear we could meet your expectations and that you were satisfied with the work and service Brian and Shane provided. We appreciate your business!

Private User
Private User
Private User reviews Grimsby, ON
10/10

Heating and Air

We had a furnace & air conditioner installed this week and the technicians Brendan & Chris were first class. Both of these individuals truly understand the meaning of customer first. We had an issue with a humidifier not on the work order and rather than pass this on Brendan made a call and resolved this immediately. Of course he needed the support of the main office and Linda agreed to the fix.
The quality of the work preformed was above expectation.

Thanks

Wayne & Joan. Grimsby

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for this wonderful review! We are thrilled to hear you were happy with the work and service Brendan and Chris provided and we look forward to continue working with you.

Trevor from Ancaster
Trevor from Ancaster
2 reviews Hamilton, ON
10/10

Furnace Maintenance

I used Niagara Service Experts Heating & Air for my furnace maintenance and I couldn't be happier. I used another company, a well known Niagara company, that was always trying to sell me something. After using Service Experts, I loved it. Made recommendations for better maintenance, told me what was working well, and what to be on the watch for down the road. Very friendly, very professional. I would say to anyone tired of high pressure sales tactics of things you don't need, to try these guys.

Approximate cost of services:
$129.00
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Company Response

Thank you for this review! We truly appreciate your business and look forward to continue working with you!

Private User
Private User
Private User reviews Saint Catharines, ON
10/10

Gas fireplace

Fireplace pilot kept going out, Service Experts diagnosed and replaced parts needed. Mike has been here on service calls many times, great guy! very informative on all issues related to gas, furnaces and air conditioning units. always takes time to explain what he is doing so we can understand.

Approximate cost of services:
$400.00
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Company Response

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work Mike provided and appreciate your business!

Paul in St. Catharines
Paul in St. Catharines
1 review Saint Catharines, ON
10/10

Furnace maintenance

Great service. John B was punctual, efficient and helpful. Great job! This review seems a bit silly! 30 words or more is too many! Can't give you 10 out of 10 stars as it only gave me 5 stars to work with!

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

Private User
Private User
Private User reviews Port Colborne, ON
10/10

Furnace maintenance

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Overall satisfaction 100%
On time , very pleasant, friendly with my dog.
Likelihood of doing business again with Service Experts 100%
Likelihood of recommending Service Experts to family & friends 100%

Approximate cost of services:
$245.00
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Company Response

Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

Dawn in St. Catharines
Dawn in St. Catharines
1 review Saint Catharines, ON
10/10

Annual maintenance

Rob was prompt and courteous today.
He serviced the furnace very well, explained about the filter.
I was comfortable speaking with him about the annual plan and its costs. Excellent! Thanks, Rob!

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work Rob provided and appreciate your business!

Private User
Private User
Private User reviews Saint Catharines, ON
10/10

Furnace repair

Our furnace was not working over a weekend and we had no heat. Someone came out right away and fixed things until the part was ordered and they called and came first thing Monday morning. Was very impressed with the whole process. Maintenance person was very friendly and efficient. Whole family uses Service Experts...they are a great company and look after your every need.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write this review. We appreciate your business and look forward to continue working with you!

Kat S in St. Catharines
Kat S in St. Catharines
1 review Saint Catharines, ON
10/10

Service call

Called in the morning had heat in the afternoon. John B service repair expert was amazing. Helped so much and gave us informative information about our furnace. Will be booking all my heating and cooling needs with them. Thanks so much

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work John provided and appreciate your business!

Private User
Private User
Private User reviews Saint Catharines, ON
10/10

Water Heater

John was excellent He was pleasant and easy to talk to and explained the process to us. John was careful in the way he used our equipment. We were very pleased.

Approximate cost of services:
$100.00
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Company Response

Thank you for this wonderful review. We are thrilled that you are happy with the work that John provided and we look forward to continue working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service Experts Home Services by Enercare

We're Service Experts Heating & Air Conditioning. Expert Service, Guaranteed. That's our commitment to you. . . and we put it in writing with our 100% Satisfaction Guarantee. Service Experts is your source for central air conditioning repairs and furnace repairs because we sell, service and install more air conditioning ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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