Alma Windows And Doors

The installer did not put up tarps around our property, but instead smashed out old wood (lead-painted) window frames and back door frame and threw the debris all over our property. Our property is now totally contaminated with lead.

The window installation itself was done well and the windows are good quality. However, the door was installed crookedly and it rubs on one corner. You can clearly see if you stand in front of it that there is a larger gap at the top than at the bottom. Dummies.

As if it couldn't get any worse, near the end when putting the aluminum fascia over the threshold of the door the guy made a wrong cut. Instead of replacing the piece with a new one, he cut another, smaller piece of aluminum and just screwed it on like a patch. The fascia isn't even level, and the caulking has already come apart because he tried to use it as glue. It looks horrible, and is getting worse the more we step on the threshold. (Edit: after 10 phone calls and a threatening message, they came back and made it slightly less awful. It is still shoddy workmanship though).

I would not recommend this company. The gross disregard for our property, poor customer service and lack of attention to detail give these guys a THUMBS DOWN.

What the promo guy said on the day of the estimation, and the product on the installation day is not anywhere close. Called the manager, he told me to call on Monday so, he could see if he had that product which we specifically asked for when the day of the aggrement. Called him and told the lady at the desk the situation but, I haven't got any phone call. It been a couple of weeks now.
what a service eh? he got his $ so, not worried about the customer satisfaction.