True North Underpinning

Working with Daniel and his team was an absolute pleasure. This company has a high level of professionalism, skill and knowledge. Every step was communicated to us and Daniel was always available by email to answer any questions or quell any worries. I highly recommend them!

We had the floor in our basement lifted, the drains all replaced with updated plumbing (including rough in for a second bathroom), and replaced the main structural beam with a new steel I-Beam.

This was a very challenging job that took substantially longer than expected. Notwithstanding, Dan and John pulled resources together to have as many as 9 people working the site when needed. Conditions were punishing but they didn't give up and greeted us each day with smiles. They worked through multiple injuries and engineering hiccups along the way.
The team was a pleasure to deal and are sorely missed by our little kids. Trevaughn, Fernando, Saul, Abdi were a few of the excellent workers that stood out. But the plumber adrian and engineer ram showed tremendous commitment even after the job was done to help us close the permits.
You pay more for this team but you get a lot more. Excellent service, professionalism, and communication. Over 16 weeks they never allowed our confidence to waver. Thank you True North for an excellent job.

Demoed existing basement. Removed and poured new slab. Installed sump, back flow valve and weeper. Installed interior water control membrane.

I got quotes from several underpinning companies before hiring True North. It was the professionalism that sold me. There were no big talking empty promises of a finished underpinned basement being 10 feet high, or quotes that couldn't be met just to get my business. The job was done beautifully, reasonably and respectfully. The price was the price. The time frame was on point. Any roadblocks with the City or contractors, Daniel was willing to go to bat and navigate for me. The True North team is amazing to work with. As a single woman, I never once felt nervous to have these guys in my home. I'm so happy I hired True North. Beautiful job.

I'm not one to write reviews, but I feel like this is a company that should be talked about.

I know underpinning can be a scary and an expensive process. But when you talk with Daniel and his workers from True North, it really does take the stress away.

I have been looking at hiring an underpinning company for a few years, I received quotes from different companies, some higher, some lower. But at the end of the day it was Daniel who seemed the most knowledgeable.

From the day true north started it was constant professionalism. The speed at which they worked was truly impressive.

If you are thinking about hiring a different company, honestly, don't. Send Richelle from true north an email and you will be extremely happy with the results.

We had structural and underpinning work done. Daniel, Sean and the team were very professional and helpful throughout the process. They were quick, diligent and we couldn't be happier with our experience. Would gladly recommend to anyone.

We wanted to get a proper basement floor in our 1911 semi (instead of uneven cracked concrete over dirt...) and contacted a few companies for quotes. Some responded, some didn't, but Daniel stood out as professional and knowledgeable, and his pricing was competitive. We were looking for a new smooth, level floor with new drainage and backflow preventer, so the task was not as big as lowering the floor, but still a lot of digging, gravel and concrete. His crew was great and very careful about keeping things as clean as possible in the rest of our house, and our dog was happy having them there too! Very happy with the result and no surprises, everything went well. Thanks.

I have had ample experience with renovations and True North has been by far the best experience yet. Daniel is knowledgeable and sets you at ease despite the cost of a project such as this. He is personable and trustworthy.
Right from the beginning the project went as planned - they stayed on schedule and on budget - no surprises.
Daniel chooses his crew carefully as they are friendly, respectful, punctual, dependable and very hard working. They left my basement and yard clean. If I could give them 10 stars I would. Thank you True North for providing such excellent service.

Amazing job. Professional, friendly and experts at their job. Completed the job before the estimated time line. Did a great job cleaning the site each day and very trust worthy.