Master Drain & Water Works

I found this company and it was an immediate response. The guy came quick, did his job, no questions, no conversations just strictly business done right. All companies should be like this. I don't know if he was the owner or just a worker but he was very professional. Thank you very much.

Vitaliy was quick to answer and return my phone call and his crew is very courteous and professional. Vitaliy thoroughly diagnosed my plumbing problem before making the big dig and showed me proof that my clay pipe was breaking down with video. These guys were very patient with me answering all my questions and concerns and they did the job right. Highly recommended.

Friendly and punctual. Problem well diagnosed and stuck to cost even though the job was worse than anticipated. Left premises as clean as can be. Would recommend in a second. Vitaly called back after job was completed to make sure job was satisfactory and to my expectations.

Vitale is a very nice person to work with. The crew were on time, clean and completed the job as scheduled. The whole clay drain pipes were replaced with ABS using new technology and the driveway was not damaged. The driveway had just been paved in summer of 2012 I am very happy with the work done.

We had blocked the toilet and our house supperintendent called "Master drain & water works".They arived within 2 hours and solved the problem.Workers name 's Vitaliy-he was very kind and did his job in about 5 min!Thank you very much for the help!

Vitaliy was great. Diagnosed the problem using tools and experience and provided a quote that was accurate. Previous plumber had just suggested he'd need to "rip up stuff to see what was really going on". And they were apparently a reputable company! Never had cleaner workers as well. Like they were never there. Thanks guys.

Vitaliy and team were excellent! I would recommend them to anyone needed service. I called them based on prior reviews because of a drain back up on Dec 28th. Vitaliy showed me the issues on the camera. He had a crew here the next day, which is critical when you are home for the holidays. The crew finished early with a job well done and a clean site. I would recommend Master Drain to anyone needing drain and line service!
Thanks, Dave

Vitaliy was referred to me by a friend who had nothing but rave reviews for his company and caliber of work. You can expect Master Drain to handle your job with the utmost care, speed and reliability. Vitaliy is a man of integrity and fairness and I will be referring him to any in need of his services.

I called Master Drain and they were very helpful and knowledgeable over the phone. They came out and found the drain problem that we could not fix on our own. I would recomend Master Drain for any drain and plumbing problems

I called Vitaliy of Master Drain & Water Works, after 2pm on a Wednesday afternoon about getting my old water service pipe replaced. Unbelievably, he was able to have all the necessary “call before you dig” people show up bright and early the very next morning to get the work started. Fast and efficient, I was truly impressed, especially with (and I hope I get his name right) Slava’s work. It was such a pleasure dealing with Vitaliy and his team, that I had no problem asking him to come back and replace the cracked piping in my basement floor drain. If not for some confusion about the scheduled date/ time for the work on the floor drain, I would not have anything negative to say at all. But even then, Vitaliy apologized, and promptly sent a crew over immediately.
Fast, efficient, honest and professional, Vitaliy and his guys are the first I’d recommend and call again.