Master Drain & Water Works

The level of service that Vitaly and his crew provide is amazing. They completed what I thought was a big project in just two days. I am a single mom and don't know much about drains or pipes but Vitaly was very patient with me and answered all of my questions. He really wanted to make sure that I understood what was being done and what was involved. It's difficult to say this about tradesmen that you don't know but this company and plumber I trust. I will never be using anyone else for any of my plumbing needs. Please call them first when getting estimates and getting quotes. I promise that he will surpass your expectations and you will be very satisfied with the work and service that they provide.

They did a great job. Cleaned up after themselves. Accommodated our needs and timing requirements. Pleasant and very friendly workers. We would highly recommend Vitalli's team. Our neighbors used them the year before. They were highly recommended and they did not disappoint.

I would recommend this company to anyone in need of a plumber. Vitaliy is straight forward, respectful and takes the time to explain what work needs to be done when he gives you the estimate. His team is very thorough, professional and respectful of your time and property. I am 100% satisfied and will definitely use this company for any other plumbing issues I have in the future.

Master Drain and Water works were extremely helpful, punctual, flexible, knowledgeable, professional. They have responded to my emergency, came for an assessment at the time that was convenient for me and provided support over the phone for questions in between appointments. Overall I am extremely satisfied with the work completed, the job site was left tidy and they were very resourceful in terms of tools, options. All the steps and decisions were very well explained.

Our street had major construction this year. New Water main service and stub-out to property line. The city contractors would not consider doing the rest ( property line into the house ) My neighbours and I chose Master Drain, they did a quick and perfect job. Now I have 3/4" copper. I recommend.

We've had a lot of drain issues during our time in this house. And, many encounters with plumbers. FINALLY through a recommendation from a friend who is a carpenter but who knows other tradespeople, we found Vitaliy and his crew at Master Drain and Water Works. Not only was the quote Vitaliy gave us the best cost, but also the very best researched, and he suggested various really smart solutions. This is not a company with a sales guy who comes and talks you into it and then sends over workers with no interest to do the job. NO - this is Vitaliy's company and he was there checking and always in communication with his guys. And, the crew! Never have I had a nicer set of people do work in this house. Over, WAY over and above what they needed to do. So patient when we asked questions and totally willing to make little changes along the way. That is invaluable. Always on time, did the job cleanly and neatly, ie/ beautifully, at the cost quoted, in the time they said they would and finished it beautifully (great work on closing up the concrete in the basement Walter)! Really awesome. Our drain now runs like snot!! What a relief. Thank you Vitaliy

I wanted to take advantage of the City of Toronto credit towards purchasing and installing a back flow valve plus I suspected we had a line of lead pipe left between the city water shut off and our house.
Master Valve came out and looked the job over and gave me a quote that was substantially lower than a second quote for replacement of the lead pipe.
When the ground was open and the back flow valve was installed it turned out that the line leading from the city to the house was indeed lead. Master Valve went from the basement to the city valve and replaced the lead pipe with 3/4 inch copper.
The work was done on time and the job was left clean.
I'd highly recommend Master Valve for this type of work. They are specialists in below the ground plumbing.

Vitaliy and his team are not only Master Plumbers, they do a master job, and provide master service. We have a large salon and spa and a water leak leads to no water at some point. Thank goodness Master Drain and Waterworks were recommended to us. They were here after hours when we closed and fixed our issue with efficiency and not a ridiculous bill for coming late evening. I had called a couple of other places and they knew our predicament and tried to capitalize on our vulnerability as a salon that needs water for every aspect of our services. The quotes were outrageously high and we were made to feel like they were doing us a favor by coming late in the evening. These guys were professional and fair and did a fantastic job. I would highly recommend them to anybody. Robyn
Michaels Hair Body Mind

They changed my water line to 3/4 inch copper. The workers are very professional. Well manner and courteous. The job was very nicely done at a very reasonable price. i would strongly recommand to all my friends!!
One of the best Contractor we ever used.

Vitality and his crew did the back water valve in my house and were awesome! They did it in 24 hrs and well exceeded my expectations. Also, Vitaliy was up front and very personal so there were no surprises. Thank you Vitaliy and your crew.