Master Drain & Water Works

Called this company late on a Thursday afternoon, they assessed my problem and had it fixed by the next day. They arrived when they said they would, were very professional and explained what they were doing.

Master Drain was the only company willing to come out at 10:00 p.m. The service was amazing. The plumber that arrived was courteous and professional. He worked until he fixed the problem and cleaned up afterwards. Master Drain also helped with another issue and did all of the paperwork for the rebate. I would definitely recommend this company.

Vitaliy and his team made what could have been a really stressful situation virtually painless. Vitaliy came within 12 hours of me first contacting him to provide an estimate for the work. Out of two quotes we received he was the cheapest by far and his plan was the least invasive and disruptive as well. His team was punctual and very professional, getting everything completed in one day. Afterwards you can't even tell anything was done despite the huge hole they had to dig to do this work, it looks good as new! I will definitely use their services again.

We had a leak from the water main line into our basement. Vitaly came and quoted the job to replace the pipe to the city and was significantly better priced than a company we had used in the past to install a back water valve. He and his team came the next day to complete the work and they did a fantastic job. They were fast and effective and very clean. I would highly recommend them to anyone who has any plumbing issue. They were recommended to us by our contractor who is the best contractor in the city. (John Magic Construction)

We are very pleased because Vitaly and his team took a stressful situation and made it easy!

We required plumbing services to reroute sump drainage pipes as ours were draining down our shared driveway which caused considerable ice formation in the winter and unsafe conditions. Vitaliy and his team were excellent. Their quote was the most reasonable (and significantly lower than the plumbing service we had used previously) and Vitaliy came to the house to do his assessment/quote THE SAME DAY that we initially called. The job was done in the time frame quoted, the area was cleaned afterward and everything is running well. We would absolutely hire Vitaliy again.

Vitaliy is a talented plumber who goes the extra mile to help you. We were so impressed by his lovely personality and hard work. Thank you, Vitaliy - so pleased to recommend you.

Vitaliy and his team performed excellent work. Expert. Efficient. Pleasant to work with. Work completed on time as promised and on budget. Delighted with the service and happy to recommended to others.

I highly recommend Master Drain! Vitaliy and his team came to my house to remove the Old laundry tub (The old concrete one) and install a new one as well as new pipes. They were on time and completed the job within the time frame they gave me. I will be using them again for any Plumbing needs I may have down the road.

Discovered sewage backing up in the basement. Real nasty scene. Called Master Drain and talked to Vitaly. He told he can send someone over in 30 minutes and be done in 30 minutes, and gave me an exact quote. Walter came and snaked the pipe and is now drained. Very nice guy. Would definately recommend Vitaly's business for your drainage problems.

Vitaliy and his crew helped us on a holiday Monday for a much more reasonable price than Rotorooter. We have had several problems with flooding and we are confident they are repaired now. His crew was polite, timely, and efficient. We have every confidence in recommending his team. Thank you again!!!!!