Kingscape Landscape Construction Group

Landscape Contractors & Designers
Richmond Hill ON L4E 0K2
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Kingscape Landscape Construction Group
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Reviews for Kingscape Landscape Construction Group

Average customer rating:
9.5 10 (44 reviews)

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Elsa from Kleinburg
Elsa from Kleinburg
2 reviews Woodbridge, ON
0/10

Landscaping

I would not recommend Kingscape Landscape Construction Group. In the beginning Mike was great but over time his true colours really came out. We were strung along for well over a year after repeatedly being promised by Mike that he would start our work. After we missed one season we were promised the following year that we would be the first job of the season. Mike called us to do our landscaping when there was snow on the ground. After we consulted with other professionals in the industry they said that it was crazy that he would suggest starting when the ground was still frozen with snow. We told Mike that we didn’t feel comfortable starting with snow on the ground. Mike promised that he would start our work in May. I had a bank draft for the full amount prepared for Mike dated May 2nd which I still have.
Mike continuously promised that he would start our work soon but repeatedly stalled us and came up with excuses. Mike gave us his word that he would start our job in early July but he never showed up. In early August I called Mike once again and he promised that he would be there the next day to start which was a Saturday. We waited at home all day and Mike and his team from Kingscape Landscape Construction Group never showed up nor had the decency to call us that they were no longer coming. We called Mike a few days later and Mike said he had some bad news. He said we should look for a backup plan because realistically he would not be able to start our job until October. We told Mike that we feel that we were strung along for over a year and at this point how would we find another company. Mike promised that he would get back to us with a start date once he had an opportunity to check his calendar later that day. At the very latest Mike promised that he would call us the next morning. To date Mike has not called us back. We are very disappointed in Mike as he came across as a very nice young man who was professional. We believed in Mike and it’s a shame that we had to see this side of his personality. We have lost another season as most landscapers are already committed with other jobs. I would strongly suggest that you consider twice about hiring Mike from Kingscape Landscape Construction Group.

Approximate cost of services:
$52,000.00
0 of 2 people found this review helpful.
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Company Response

Hello Elsa,
On behalf of our entire Management team, I would like to thank you for choosing Kingscape and for posting a review about your experience. We would like to thank you for highlighting the positive experiences that you had during this construction process. Please receive our apologies for any inconveniences you might have encountered. Our main goal at Kingscape is to provide not only the best product, but also the best experience to our valuable Clients, as many others can testify.
From the beginning of our consultation process in 2013, you and your husband were informed that we were booking approximately 14 months in advance, and that the only way to possibly complete your project earlier was to squeeze it in first thing in the spring, weather permitting, which was always stated to be not be a 100% guarantee. After giving ample notice of when we could begin in mid-April, you had expressed concerns that the weather would not be ideal to begin a construction project, and we respected your concerns. Kingscape would never begin a job if there was the slightest risk that the overall quality and integrity would be compromised. We again gave ample notice that the final week of the month or the first week of May would be ideal to begin your job. Your husband Jerry then informed us that your neighbor had started a major interior and exterior construction project, creating too much congestion in your small cul-de-sac to accommodate our large equipment and the logistics of material deliveries and the work in general. Photos sent to us from Jerry even confirmed vehicles from your neighbors contractors parked in your driveway. Again, you and Jerry felt that beginning at this time would not be ideal, and we had respected your decision, and informed you that our next possible available opening would be late fall of this year, which was our original timeline as discussed in 2013.
Mike had stated on numerous occasions that we had several large projects booked through the summer, making it impossible to begin before then. We would like to thank you for offering us to be paid the full project total in advance, however we NEVER accept full payment as an “incentive” to start a job ahead of our schedule. We follow a strict payment schedule for all of our projects as outlined in all of our contracts. We treat all of our projects fairly, and respect our project construction schedule built around our much valued Clientele.
I would like to thank you for your time, and would like to say that we enjoyed working with you and your husband through the planning process. We wish you nothing but the best in your future landscaping endeavors, and please feel free to let us know if you need anything at all.

Best Regards,

Kelly Bilson
Operations Manager
O. 416-414-7754
E. kelly@kingscape.ca

Dan from King City
Dan from King City
1 review King City, ON
10/10

Landscaping

If you want excellent quality work by a team of pros, look no further than Kingscape. Mike, Justin, & the rest of the crew were fabulous. We hired the company to landscape our new townhouse in King City. Even though it was a smaller job, Mike & his crew treated it as seriously & professionally as one of their mega projects. The front sidewalk & steps, the rear deck & patio, and all of the planting look fantastic. Mike worked closely with us to create a design appropriate for our lot size, location, & budget. We were so impressed by the team's meticulous attention to detail, their craftsmanship, & thoroughness. As well, they were respectful of our neighbours who all commented on how polite & courteous they were to them. And at the end of each day, they not only cleaned up our lot, but the street as well. Since the job was completed, Mike has dropped by often to ensure the plants are flourishing and that we are completely satisfied with the work. Many of our neighbours have complimented us on how beautiful the landscaping looks & thanked us for increasing their property values! We can't recommend Mike, Justin, & the guys enough.

Approximate cost of services:
$0.00
3 of 3 people found this review helpful.
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Gianni from Maple
Gianni from Maple
2 reviews Maple, ON
10/10

Backyard Pool and Landscaping

We met with Mike for the first time in 2012 after spending the good part of a year meeting with other contractors to quote on our job. Right from the beginning, Mike showed respect, confidence, and professionalism as we discussed what we wanted to do. We had a at least 7 or 8 face to face meetings going through options and reviewing budget as Mike was always very patient to work with us in making changes and taking it upon himself to offer suggestions. Our overall comfort with Mike and his ability to see our vision is what drove us to choose Kingscape to do the work on our backyard. The Kingscape team (there are many in the extended group) of Mike, Justin, Adam, and Corey began work on our backyard in August - and they worked everyday until the project was completed. Right from the beginning, the attention to detail and thought that went into their work was clearly evident. No work was ever rushed to just get it completed and time was taken to ensure that everything looked and fit just right. Throughout the entire process, recommendations were made in order to ensure that the final product would be based on our expectations. Everyone completely understood what our vision was and they worked hard to get it just right. What was very comforting throughout all of this is there was no feeling of a money grab or “missed items” from an initial contract. Mike kept all work within the set budget that we agreed to so there were no surprises at the end.

As we came close to completion, it’s the final touches where the team shines and makes a difference. Every little item from paint color, to type of lights used for the landscape lighting, to accessories for the pool, to lighting for the waterfall, etc. was thought about in detail. There were times when Mike would call or email me off hours to talk about an idea. It’s this passion and care about the job that really differentiates these guys from others – and this is not just shown by Mike but by the whole team. We built such a good rapport with the entire group that we trusted them to make final decisions on many things including planting (selection and layout) and the look is just phenomenal.

With the project complete we have to say that we are absolutely amazed at how well it turned out and it is beyond our expectations. Friends and family have come by and were also just amazed at the workmanship that went into making our backyard our oasis. I have and will continue to recommend Kingscape for any landscaping job that you may be considering. You will not find another group of hard working, dedicated, professional, and FAIR individuals anywhere!

Mike, Justin, Adam, Corey, Frank, Andre, Mark, Vic, Dan, Curtis, Lee, Jack, Alex, Chris, Derek, Jason – thank you ! It has been an absolute pleasure to work with each and every one of you.

Approximate cost of services:
$0.00
4 of 4 people found this review helpful.
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Darlene Stafford from Toronto
Darlene Stafford from Toronto
1 review Old Toronto, ON
10/10

Backyard Renovation

This was the second large project that Kingscape has completed for us; the first being a front yard landscaping project (2011), including changing the stone on the house. Needless to say, we were thrilled with the result the first time and equally so with this project. The second project for our backyard was on a larger scale, requiring building permit, excavation etc. Although challenged by a summer of rain, which Mike and the entire Kingscape team managed as well as anyone could, the project was collaborative and exciting, and its execution was highlighted by the team's professionalism, hard work and attention to detail. With a project of this scope, glitches do happen, but these were dealt with quickly and efficiently. It was very important to us how they treated our neighbours. They were respectful, courteous, and cleaned up the worksite on a daily basis. It is the ultimate sign of confidence when neighbours want to hire your contractors.

Approximate cost of services:
$50,000.00
3 of 3 people found this review helpful.
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Simon Houzer from Toronto
Simon Houzer from Toronto
1 review Old Toronto, ON
10/10

Backyard

Mike and Kingscape Landscaping was recommended to us by good friends. We met with Mike during the winter of 2013. During our first meeting he listened to our vision and ideas concerning our backyard. He came back with a plan that included our ideas and wishes but were accentuated by his own creativity and knowledge.
During the spring of 2013 the work began. The work included the construction of a new wooden deck and shed, the installation of a stone patio, landscaping and the transplanting of trees. The worksite was always organized and safe with clean ups being done daily. It was evident that Mike and his associates were enthusiastic, engaged, hard working and highly professional.mWhen questions or concerns arose they were always dealt with promptly and with patience. Mike truly managed the project resulting in a backyard that far exceeded our expectations. He was always focused on our satisfaction while staying within our budget.
During the summer he has contacted us on several occasions to follow up and ensure our continued satisfaction.

Approximate cost of services:
$2,000.00
3 of 3 people found this review helpful.
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Greg from Aurora
Greg from Aurora
1 review Aurora, ON
10/10

Landscaping

We used Kingscape Landscaping to design and landscape our backyard, driveway, walkway, and front yard landscaping. They performed the landscaping from scratch and the final product is stunning.
We were beyond impressed by their talent, work ethic, professionalism, attention to detail, and affordability. They are an all-in-one operation, installing irrigation, planting trees for beauty and privacy, doing stonework in our driveway, installing lighting, building a beautiful outdoor fireplace with flatscreen television and outdoor gaslines in our backyard. Kingscape made excellent use of our limited backyard space to create a stunning setting that now seems very spacious. We will be enjoying our new and beautiful yard for years to come.
It was an absolute pleasure working with Mike and his amazing team!!
I would recommend Kingscape without hesitation to anyone with landscaping needs.

Approximate cost of services:
$50,000.00
3 of 3 people found this review helpful.
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Omari whyte from North York
Omari whyte from North York
1 review North York, ON
10/10

Landscape design and construction

Their work is excellent only surpassed by their professionalism. I'm not aware of too many firms that would work through a long weekend to keep a project on time. Mike and every member of his team were a pleasure to deal with in the manner they behaved. If you are looking for professional direction and execution to combine with your vision, hire Kingscape.

Approximate cost of services:
$40,000.00
2 of 2 people found this review helpful.
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Nevio & Helen in Etobicoke
Nevio & Helen in Etobicoke
2 reviews Etobicoke, ON
10/10

Patio & Landscaping

We hired Kingscape Landscape Construction Group to completely redo our backyard - patio and landscape and side walkway, as well as a facelift to our front yard (softscape). From our very first meeting with Mike to the completion of the project, we were nothing but impressed. Mike and his entire team displayed incredible workmanship and were always very courteous and polite. Mike was always very attentive to our ideas and so patient with any questions that we may have had. He took pride in the project, as if it were his own home - we appreciated that he put so much thought and attention into every detail. Mike is very creative and made suggestions that he knew would enhance the project - the result far exceeded our expectation. We absolutely love our new backyard and our house now has beautiful curb appeal. Furthermore, the project was done on time! Mike and his team were such a pleasure to work with - the best thing we did was hire Kingscape.

Approximate cost of services:
$50,000.00
3 of 3 people found this review helpful.
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Trish Saltys from Toronto
Trish Saltys from Toronto
1 review Toronto, ON
10/10

Complete backyard and front yard landscaping

MIke's team is among the best contracting experience that I have ever had. Excellent creative and design, on time, on budget execution and a joy to deal with every day. He is extremely responsive to every query, perfect project management skills and a talented, polite and proficient team. We had an entire outdoor kitchen and fireplace, decks and pergola done with a huge amount of planing. We are essentially the talk of the neighborhood, it looks so good. Also, he does exactly what he says he will do and stands by his workmanship and results. Huge project perfectly executed in 3 weeks.

Approximate cost of services:
$100,000.00
3 of 3 people found this review helpful.
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