Capela's Roofing

Roofing
Hamilton ON L8T 4Z9
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HomeStars
Roofing
Capela's Roofing
Star Score
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90%

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Reviews by rating (past 12 months)

Reviews for Capela's Roofing

Average customer rating:
9.2 10 (15 reviews)

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Joseph a.
Joseph a.
1 review Hamilton, ON
10/10

New Roof / House Shed .. July / 2017

Capela"s Roofing ... New Roof Installed/House Shed...
First and Foremost .. We would like to begin in saying ... It was our pleasure to deal with such an amazing couple...Owners... Silvestri and Johanna!
We like to voice a special Thank u for the Exceptional Customized Stellar work! Quality is there motto .... setting them above the rest. Best roofing company around!
From start to finish ..Johanna.. right from the first phone call speaking with her .. so pleasant and very knowlegable .. answering many questions.. many home visits..
Ex...sampling choosing shingles/customizing.. colour/siding/vents /flashing...etc. Always went above and beyond the call of duty!
Accomadating and Achieving Customer Satisfaction!
Silvestri ... right to the finished product! Three words.. "The Wow Factor" Stellar work! Amazing to see how much pride Silvestri has in his quality of work.. achieving the best of his ability ... Attention to detail!! Lastly...want to mention.. the crew of workers ... very polite... awesome work .. made sure all was done efficiently!
Highly Recommend .. Capela"s Roofing.. 10/10
Sincerely ... Joseph and Anna Maria Giglia

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much Anna Marie and Joe for an amazing review!! It was our pleasure to deal with you and the many visits spent choosing colours was worth an amazing outcome....both in the completed project and knowing the two of you are extremely pleased!

Private User
Private User
Private User reviews Smithville, ON
0/10

Roofing

Capela roofing did a wonderful job, honored their warranty but is horrible at communicating. The answering machine says it all "I will return your call at my earliest convenience". Very frustrating.

Approximate cost of services:
$6,000.00
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Company Response

It is very unfortunate the you chose to stay anonymous so we could not rectify this situation as we have no idea who you are as no complaints were bought to us directly. We choose to run our company with one crew with the owner installing every roof to insure the highest quality our customers have come to expect. You state we did a wonderful job and honour our warranty but scored us 0/10 star rating, which we feel is very unfair. I highly apologize if you feel we did not respond to your calls in a timely matter. We were inundated with calls this year due to the wind storm in March, which made it impossible to returns calls in our normal amount of time. We are hopeful you will reconsider your star evaluation to the level of quality that you received with the roof installation. Please contact us and let us know how we can rectify this situation.

Trevor &  Maggie Roy  from Hamilton
Trevor & Maggie Roy from Hamilton
3 reviews Hamilton, ON
9/10

Roof

They did a great job! Worked extremely hard! Couldn't tell that they had been there besides the new roof which looks amazing! Did a wonderful job cleaning up! Would highly recommend them!

Approximate cost of services:
$4,500.00
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Company Response

Thank you for your review. It always great to hear that the hard work we put forth does not go unnoticed!!

Sharon from Hamilton
Sharon from Hamilton
2 reviews Hamilton, ON
10/10

House and detached Garage

I would highly recommend Capela's roofing, we had our house and detached garage re-shingled last fall. Their price was competetive although the wait was a bit long for them to start the job, they were definately worth the wait. The workers were respectful, pleasant and very hard working. They cleaned up well after and kept us informed during the project. It was a large job which entailed a large portion of both roofs to be re-sheeted. They stayed until the job was complete and the property cleaned. I am very pleased with the result and would not hesitate to recommend them.

Approximate cost of services:
$5,600.00
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Company Response

We are so happy to read your review. We understand their is a long wait for our service, but choose to stay to one crew in order to keep the quality our customers are used to receiving. It is very important that at the end of the day the homeowner is left happy and impressed. Thank you for the great review!

Debbie in Hamilton
Debbie in Hamilton
2 reviews Hamilton, ON

First Review

10/10

Roof

They always showed up on time and our greatest compliment is there clean up was impeccable. The always answered all of our questions and we even recommended to several people including our relatives.

Approximate cost of services:
$3,800.00
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Company Response

Hi Debbie,
Thank you for your great review. We greatly appreciate all your recommendations!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capela's Roofing

Capela's Roofing is a family owned business serving Hamilton and surrounding areas since 1996. Our goal is to provide every homeowner with a stress free service. From setting up the project , to protecting properties from any damage, making sure the cleanup is done properly so the homeowner has nothing ...
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