Alberta Furnace Cleaning (Calgary)

Good job and great communication. Covid protocol and fast completion. both staff where younger but experienced to work safely and quickly. Had one furnace and all my vents done. You should do all vents as why only do half.

Sharing our experience with Alberta Furnace Cleaning. We live in a townhouse so the technicians asked if they could come in the back. I told them to park in the visitor stall and drag hoses through the gate. They decided to go through garage without asking me. I just waited until they were done, paid them and went to my car. It was covered in a black greasy soot, then I looked at the white soles of my shoes also black and making tracks on the floor.Bins covered in black so I started sweeping. This is the pile I got from half of the garage.The black stuff is from the diesel truck that was left idling outside the garage. EVERYTHING we touch in there is covered in greasy soot. Sam in Customer Relations at Alberta Furnace Cleaning says it is the fault of the manufacturer of the truck and refuses to help us get this mess cleaned up.

They knew the size of home and number of vents. We arranged another contractor to do follow-up work, then arranged a vacation after all work was complete. They showed on time but after a few minutes said their equipment (wand/probe) was not long enough. I showed them how they could do the work if they also used a second location which would require a small hole drilled through some drywall and into a duct (I offered to drill). A few minutes later they said they could not do the job because the house was not ready??? Upon further questioning they admitted they didn't have the right equipment to do the work and that I should call Ram. Frustrated contractor, wife and kids just because AFC
didn't have the right equipment.

Cassie and Matt came to my home on June 8, 2018 and did my whole home including this year my very sad long neglected dryer pipe and vent.
This was second time they have done work for me in my home.

So --- at long last, I finally found a furnace and duct cleaning company that does the work they've quoted an estimate on and does that work quickly and professionally. The office staff keeps in touch from the very first time you contact them for an appointment.

Neither are there any SURPRISES or further recommendations made when the technicians are in your home or when it comes time to pay the bill.

I have now reached the point where I would be very comfortable with just handing the keys to my home over to Alberta Furnace Cleaning and going out for lunch. I trust them that much.

Thank you Cassie and Matt.

Very professional, they even protected my freshly painted walls from their equipment. Wayne is very knowledgeable about furnace. I would recomend this company. Thank you Wayne and Victor for the great service.

Had a bad feeling after job. They could not explain the chemicals they used, rep was rude after I provided constructive feedback on the phone (because I was asked), left dirt on windowsill. I asked for proof that work was done and never got any. It was all very bizarre.

Had it cleaned by them. It was great. Service is great. Service was recommended by a co worker. Class and Steve was very helpful esp this is is our first time to have it done. They did a good job. Thanks

A great job by Jamie and Cole - very professional and respectful of our property. They were on time and answered all our questions. Highly recommended for future work and have ordered a new water heater through the. To replace a 14 year old unit.