Hearth + Home

Formerly Hearth And Home Fireplace Specialities Ltd
Fireplaces
Calgary AB T2Y 3M9
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Fireplaces
Hearth + Home
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90%

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Reviews by rating (past 12 months)

Reviews for Hearth + Home

Average customer rating:
9.2 10 (41 reviews)

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Jasmine in Calgary
Jasmine in Calgary
1 review Calgary, AB
2/10

Basement fireplace

So we have had 3 appointments for hooking up a new fireplace in our basement and the people that have come have been always late. Our first appointment, the guy was 1 hour late, the 2nd appointment the guy was 2 hours late. The 3rd appointment, the guy was 4 hours late. They still have not completely finished the job, so I guess I will be waiting all day for the next appointment.

Approximate cost of services:
$5,500.00
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Company Response

Hi Jasmine, It was great speaking with your husband yesterday and we truly do appreciate the feedback you’ve provided. We'd like to again apologize and let you know we’ve taken some steps to tighten up our scheduling and make sure that our crews are following our policy of notifying our customers when they are not on schedule. This is not how we usually do business and does not reflect a typical customer experience, as we strive to ensure a seamless process for our clients. Please let me know if there is anything else I can do for you. Jason Meyer - President

T Lawrence in Airdrie
T Lawrence in Airdrie
1 review Airdrie, AB
10/10

Annual Service

I had my gas fireplace serviced recently and was impressed. The service tech Steve was friendly and did a great job. I was able to get a remote system installed with no extra appointment. I had all my questions answered and was able to save money by prepaying for a 3yr annual service plan. I would recommend Hearth and Home to everyone.

Approximate cost of services:
$480.00
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Company Response

Thank you for the great feedback. I'll be sure to let Steve and the team know the great job they did.

Cheers,

Jason Meyer
President

Brian from Calgary
Brian from Calgary
3 reviews Calgary, AB
9/10

Fire place insert enhancement

I had enquired to Hearth and Home Fireplace Specialities Ltd about improving the look of the fire place insert and Hearth and Home Fireplace Specialities Ltd contacted me and provided the information. we needed.

Approximate cost of services:
$175.00
1 of 1 people found this review helpful.
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Bev in Hamptons, Calgary
Bev in Hamptons, Calgary
11 reviews Calgary, AB
8/10

Fireplace service

My husband called Hearth and Home to service both of our gas fireplaces. Technician was punctual and professional. One of the fireplaces needed replacement parts and a follow-up visit. Very good service.

Approximate cost of services:
$200.00
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trish mrozowich from Calgary
trish mrozowich from Calgary
9 reviews Calgary, AB
10/10

Fireplace servicing & repair

We had two gas fireplaces cleaned and serviced, as well as replacement of the remote unit on one (was not functioning properly). The guys were on time and did an excellent job cleaning the units. Gave great advice on using the fireplaces to more efficiently heat the home. Highly recommend, will have back next year for annual servicing.

Approximate cost of services:
$450.00
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Frances W. from Calgary
Frances W. from Calgary
3 reviews Calgary, AB
10/10

full interior renovation

Please note: The HomeStars format for a review does not provide a third-party or agent review. As an agent for a full home-renovation, last year, it was lucky that I found Tim Snow at Hearth & Home Renovations, and all their great people who take real pride in professionalism and doing a type of specialized work that is - for most of us - an overwhelming concept. They were able to take a house that was neglected for 20+ years (never painted, no new flooring, carpet, doors, windows or plumbing) and Hearth & Home Renovations turned it into a clean, solid home with beautiful features. In this home, added to the aged interior fixtures and finishes, an issue with the way the house had settled over the years altered the scope to a significant extent. It turned out to be a challenging renovation but they followed-through brilliantly! Hearth & Home Renovations handled every obstacle and difficulty with an expert attention to the detail and to the home-owner's concerns. This type of renovation is not easy for anyone but the resulting work from from Hearth & Home's renovation division really added value and comfort to a home that was going the other way quickly. Tim's knowledge and experience, along with his crews, really saved this renovation. There is no doubt that Tim Snow is a 10-Star renovations guy!

Approximate cost of services:
$100,000.00
1 of 1 people found this review helpful.
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c martin from Calgary
c martin from Calgary
10 reviews Calgary, AB
9/10

gas fireplace

It wasn't the least expensive but the service and showroom made me feel confident in the choice. They came when they said they would, they installd quickly and efficiently and set up the appointments needed to get gas company approval. Would buy from them again.

Approximate cost of services:
$3,000.00
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Tim Goodwin in Calgary
Tim Goodwin in Calgary
4 reviews Calgary, AB
8/10

Basement Fireplace

Recently my wife and I developed the basement of our Bungalow. Rather than buy a wall unit we had a custom built unit put in along with a fireplace. Now when I am watching the game or a movie, I simply push the remote button and instantly the room is transformed into a high end hotel room.Thanks again to the people and installers from Hearth and Home Fireplace for a job well done.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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K Jones in Calgary
K Jones in Calgary
5 reviews Calgary, AB
10/10

Installed gas fire place in basement development

Hearth and Home installed a fire place in our basement development in late 2010. We had problems with the fire place for nearly a year. Although it was frustrating when the fire place constantly stopped working, Hearth and Home provided excellent service and continually returned to our home every few weeks to repair and replace parts until the cause of the problem was finally found. The fire place now works great and we are very satisfied customers.

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hearth + Home

hearthandhomefireplace. com Hearth + Home 5740 1A Street SW, Calgary, AB T2H 0A6 (403) 258-3732
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