Mold Insight Inc.

Formerly Sean Moss Home and Mold Inspections
Mold Detection & Removal
Richmond BC V7C 5R4
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71%

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Reviews by rating (past 12 months)

Reviews for Mold Insight Inc.

Average customer rating:
10 10 (262 reviews)

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Jeff
Jeff
1 review Burnaby, BC
10/10

Condo Inspection

During our initial correspondence, Sean was prompt, thorough and honest with his replies to my questions. It demonstrated that he put time and thought into his replies and I appreciated that. Ultimately, I chose to hire him and I was pleased with his professionalism. He was punctual, prepared, and very detailed. As he went through his inspection, he offered tips and recommendations. The report he later provided was a good recap of everything we talked about with lots of photos as reminders.

Approximate cost of services:
$450.00
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Company Response

Hi Jeff, thank you for choosing me to do your home inspection. I am glad that you were happy with my work. Thanks for taking the time to write this review on Homestars. Sincerely, Sean

sunny x.
sunny x.
1 review Richmond, BC
10/10

House inspection

I hired Sean as a home inspector before I purchase a new house in Richmond. Sean did a very through job in inspecting the house. He found dozens of problems which are easily overlooked by me. His home inspection report was very comprehensive, detailed and easy to understand. I would definitely refer Sean to my friends as a home inspector.

Approximate cost of services:
$600.00
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Company Response

Hi Sunny,
Thank you for using my services and hiring me to do an inspection on your new home. I am happy to hear that you are so pleased with my work. Your testimonial is greatly appreciated. If you have any questions in the future, please do not hesitate to contact me. Thanks again for taking the time to submit this review on Homestars. Best regards, Sean

Private User
Private User
Private User reviews Vancouver, BC
10/10

Mold inspection and home inspection

I called Sean to come check my home to see if there was any signs of mold. I suspected there may be because there was some water leakage in the home previously. I was late and I changed the appointment a couple of times but he was very understanding and even told me to drive safely. He did a very thorough job and patiently explained everything he was doing. He did end up finding some mold. Originally this was only supposed to be a mold inspection, but it turned out to also include a home inspection at my request. Our house is quite old and not very well maintained, and Sean identified the areas that had issues. He took pictures of all the problems (both mold and other house related issues) and wrote a VERY detailed email explaining the problems and the recommended course of action. He charged me a very reasonable amount considering how much time he spent there, and how much useful information I received. Sean is very detail oriented, patient and reliable. On top of that, he is a super nice guy! I would definitely recommend him for mold/home inspections.

Approximate cost of services:
$520.00
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Company Response

Thank you so much for this review on Homestars. It made my day! I am so glad that I was able to help you and it was really my pleasure. Sincerely, Sean

Karim A.
Karim A.
1 review Vancouver, BC
10/10

Inspection

We found our dream home and we had Sean Moss do our inspection. He was very thorough and now we have a document to work on in order to prioritize repairs. He was very thorough and was not afraid of the weather to inspect the roof and was very clear in his communication verbally and with the very detailed report which was very easy to comprehend. As a realtor I have worked with lots of inspectors and he is one of the best. I will recommend him to everyone.

Approximate cost of services:
$630.00
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Company Response

Hello Karim, it was a real pleasure working with you and your wife during the inspection. Your kind words and recommendation mean a lot to me in the HomeStars review. I appreciate you taking the time to post your experience. Thank you too for your patience, as I know that it was a long day. I wish you and your family all the best with your new home and all the upgrades. Let me know if you need me in the future. Take care, Sean

Geoff in Vancouver
Geoff in Vancouver
1 review Vancouver, BC
10/10

Condo Inspection

I had Sean come in to do a condo inspection for a unit I am purchasing. He was friendly, very professional, punctual, and amazingly accommodating given the situation.

He followed a particular process that meant nothing was missed, and he was extremely detailed in his explanations for all that he inspected. And it's equally reflected in his report. I followed him around as he performed his inspection, and Sean happily answered every question I had. He also pointed out a few cases of mold that needed to be addressed, and provided lots of information in how to handle it.

Despite the current tenant being around during the inspection and sometimes getting in the way, Sean was extremely professional and worked around it. And despite my bungling up the payment, he still came out to meet with me and also go over the detailed inspection report.

From the fantastic inspection report, his detailed answers to any questions, and overall professionalism I'm beyond happy that I had Sean perform the condo inspection. Without hesitation I'll be recommending Sean to anybody I know asking for such services.

Approximate cost of services:
$450.00
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Company Response

Hi Geoff, I think it would be safe to say that I am very happy as well that I was able to help you and that you took the time to write such a thoughtful review here on HomeStars. It made my day! I am always happy to have people come on inspections with me as it's an excellent opportunity to for them to learn as much as possible. If you have any additional questions in the future, please feel free to contact me and I will be sure to help you out. Enjoy your new home! Regards, Sean

dbd
dbd
4 reviews Vancouver, BC
10/10

Mold inspection

Sean was very thorough yet discerning in his approach to our suspected mold/mildew issues. He quickly identified the likely source of the mildew and gave us inexpensive suggestions for treating it and preventing it in the future. We were so impressed with his professionalism that we are planning to ask him to conduct a future house purchase inspection.

Approximate cost of services:
$0.00
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Company Response

Hi DBD,
Yes, identifying it and preventing mold can be very tricky depending on the situation. I am happy to know that I was able to help you with this inspection. Thanks for taking the time to write this HomeStars review and considering us for your future home purchase. Thanks again, Sean

Private User
Private User
Private User reviews Richmond, BC
10/10

Apartment

I contacted Sean very last minute seeking an inspection on an apartment. He was able to take care of me even with the poor planning on my part. I had a large inspection report from the strata as well. He went over it and included what was relevant to my unit. I am very happy with how thorough his report was. I will be hiring Sean again.

Approximate cost of services:
$450.00
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Company Response

Thank you kindly for taking the time to write your experience on HomeStars! I look forward to working with you in the future. In the meantime, if you have any questions, please feel free to contact me anytime. Regards, Sean

aimee in Richmond
aimee in Richmond
1 review Richmond, BC
10/10

Mold inspection

Sean is great, very helpful and extremely thorough, gave us awesome advice. will be recommending him to friends and family. Honest with his quotation and doesn't overcharge. A++ service and very prompt replies.

Approximate cost of services:
$650.00
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Company Response

Aimee, it was a pleasure working with you and I am glad to have been helpful to you. Best, Sean

Gloria12 in Richmond
Gloria12 in Richmond
1 review Richmond, BC
10/10

Townhouse Inspection

We had Sean come in for an inspection of our townhouse unit as there was a prior suspected leak that we wanted him to look into so that the cause could be determined. During the inspection, Sean was extremely professional in his demeanour and very thorough with his work. During his visit, he inspected the entire home and was sure to communicate what he observed every step of the way. Moreover, he offer his advice on what needed to be fixed in terms of priority and how to go about it. As well, he suggested ways to maintain the home wherever he was able to offer his wisdom. His assessment of the home after the inspection was exactly as communicated during the inspection.
All in all, Sean demonstrated that he truly cared that his customers were satisfied with his service and was sure to offer advice or help when possible. I strongly recommend Sean to anyone looking for top of the line service.

Approximate cost of services:
$1.00
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Company Response

Gloria, thank you for your kind words. I am glad I was able to help you with this mold inspection. All the best in the future! Sincerely, Sean

Jon in Richmond
Jon in Richmond
1 review Richmond, BC
10/10

Very professional and knowledgable

We've used Sean for home inspection on 2 occasions. The first one was two years ago when we bought a condo. He was very thorough and we were extremely pleased with his professionalism. This time we are considering a move to a house and hiring him again was one of the best things we did. He has a real eye for detail and really goes the extra mile to explain everything. He is really passionate about his trade and we recommend him highly to our friends.

Approximate cost of services:
$600.00
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Company Response

Jon, thank you again for hiring me as your home inspector. I am glad I was able to work with you again and appreciate your recommendation as well as your time to write a review on HomeStars. Wish you and your family all the very best! Regards, Sean

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mold Insight Inc.

As a former home inspection company, we have gained considerable insight on how homes and buildings are constructed and the vulnerabilities they possess when it comes to moisture ingress and mold. Although we have been busy helping our clients with mold and home inspections since 2011, we have focused our ...
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