Canadian Property Stars

Lawn Maintenance
Ottawa ON K2M 1A8
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HomeStars
Lawn Maintenance
Canadian Property Stars
Star Score
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78%

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Reviews by rating (past 12 months)

Reviews for Canadian Property Stars

Average customer rating:
7.8 10 (852 reviews)

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J.May in Oakville
J.May in Oakville
1 review Oakville, ON
4/10

Driveway sealing

I had my driveway sealed. They did an ok job but spilled on the concrete at the bottom of the driveway. The guy promised to come back and clean it up. I even got this in writing on the invoice before I paid. It took multiple emails to get any kind of reply and then then never did anything about it. I would not deal with this company again because of their horrible customer service

Approximate cost of services:
$200.00
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Company Response

We apologize for this inconvenience, as a seasonal business we shut down operations early September each month. Please ensure our head office has your address for a cleanup and we will be sure to rectify the spill in the new year. Thank you for making us aware and we will be sure to rectify the situation with your patience.

Dean in Toronto
Dean in Toronto
0 reviews Surrey, BC
6/10

What a mess. the damage is done. I'm still weighting for a call

This is Dean J. of 1459 161st South Surrey 604-274-9126.

I had my lawn rejuvenation done on my lawn; I did not wont it done because it looked like it was going to rain, and it was getting dark. But he convinced my dad into getting it done at that time. It was getting dark and started to rain, just like I said to him. After dethaching the front lawn it turned into a mud pit, and I could not really tell if the lime, fertilizer and grass seed spread properly because everything was gummed up from the rain and use from other lawns that day. They threw down some extra grass seed on the patches that were bare. 5 areas all-together. But missed some areas along the fence lines.

1 man at first, then a girl came and helped him, and at the end another guy showed up. It made it hard to watch everything front to the back.

I looked at it the next day in the light and they missed a corner of the back yard with the Aeration machine and Thatcher, and did not over seed along the fence front and back where it needs it. Probably because they were wet, cold, and could not see in the dark.

The lawn was smoother before, and should have been cut first before they did what they did. I cut the back yard before they came to the back, but the damage was done to the front before I could get there.

I would like some grass seed so I can go over the areas that was missed, it has to be the same grass seed as they used. They said it was special and they only had it. Plus one of those tools that you step on to aerated in tight courtiers is what I need to finish the job.

Price was $371 all together with the tax. I phoned property stars, don’t return their calls, or reply to their faxes I have sent.

The front lawn is looking uglier every day, I should have put my foot down, and just said no. Pushy sales man.

Hi there, I thought I would let you know, that CPS came back and did the Core Aeration on the law. Everything went well, they did not rake up the cores, and ran out of Grass seed. I asked them why and they said that it was the last day, and did not buy any more because they did not wont it sitting around in the ware house so the mice could eat it over the winter.

Nothing grows in the Fall, I don't know why they did not do De-Thatching, Core Aeration, and Over Seeding in the Spring time.

Half a job done. Hope they come back to finish what they started in the Spring time.

Well it's Christmas and it's that time of year.

Have a good Holiday.

Dean H. Jagger
1459 161 Street
South Surrey
V4A 4X9
604-274-9126

Approximate cost of services:
$371.00
1 of 1 people found this review helpful.
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Company Response

I have forwarded this review to the Surrey office and they will reach out to you to setup an over seeding to rectify any areas missed during the service, thanks for your patience.

Cherelle in Oshawa
Cherelle in Oshawa
2 reviews Oshawa, ON
10/10

Great Service, Really fast!!!

Canadian Property Stars came around our street tonight. I looked out my window and half the street was getting their driveways sealed!

I watched Alex & Brandon do my neighbours driveways and was very impressed. Was getting late, but wanted to speak to them anyways. They stayed late (sun pretty much down) and got my driveway done too!

Thanks Alex & Brandon! Great job done super fast at a great price. Would highly recommend!!

Approximate cost of services:
$200.00
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Company Response

Thanks for your great review, I'll pass it along!

Miriam C.
Miriam C.
0 reviews Ottawa, ON
10/10

Driveway sealing.

She was extremely polite and worked hard. The cart she had needs decent wheels to push it sound. It kept getting stuck.

Approximate cost of services:
$180.00
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Company Response

Thank you for your review. We will be sure to let Hope know!

Private User
Private User
Private User reviews Richmond, BC
0/10

spring rejuvenation program

Power raking, fertilizing, lime control and grass seeding all done in 45 minutes. Cost $340.00 hello! Problems, missed 2 area's power raking, grass seeding was done by a 15 year old girl and seeded also my flower beds. (I am still pulling grass) She did not have a clue what she was doing. Worse part the guy hid a patio tile 2x2 and cracked it and saw it after they were gone. My cost to replace $125.00 I e-mailed them 2 time and called numerous time but they are very good in passing the ball.
My warning, stay away from these guys for they have absolutely no customer service. They good in collecting your money and that's all.

Approximate cost of services:
$340.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We are sorry to hear of your dissatisfaction with the service. We have a 100% Workmanship Guarantee to ensure the service is completed correctly. Please call our Head Office at 1-866-912-5296 to speak to one of our representatives.

MelissaC
MelissaC
0 reviews Leduc, AB
6/10

Lawn care

The gentlemen were very polite and not pushy, which was appreciated. They assured me grass would grow, which it has, but it’s quite thin and patchy, and there are areas in the front yard where the grass seed did not really grow despite daily watering for 3 weeks, and 3 more weeks of rain almost every day.

Approximate cost of services:
$380.00
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Company Response

Thank you for your review. Please contact our Head Office at 1-866-912-5296 to discuss the lawn care.

Marian in Toronto
Marian in Toronto
1 review Toronto, ON
10/10

Outstanding work

Wilson is very polite and explained the process thoroughly. They masked the drive and there was absolutely no overspray on my interlocking stone. I highly recommend homestars. I am so pleased.

Approximate cost of services:
$195.00
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Company Response

Thank you for your review. We will be sure to inform Wilson of your satisfaction!

squantz
squantz
0 reviews Spruce Grove, AB
3/10

Yard maintenance

Purchased, aerating, dethatching, and seeding/fertilizing. Aerating was done well but the dethatching not so much. There are large patches of the lawn that appear to have not been dethatched at all. I suspect that this makes the rest of the maintenance less effective.

Approximate cost of services:
$600.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We appreciate the feedback. Please contact our Head Office at 1-866-912-5296 to discuss our 100% Workmanship Guarantee.

Arnold in Kanata
Arnold in Kanata
0 reviews Ottawa, ON
10/10

Canadian Property Stars

One gentleman came to my for offering to aerate my lawn. We settled on a price. His co worker came and did the job quickly. The service was excellent as the worker did a fine job. I would highly recommend the gentlemen who came to my door.

Approximate cost of services:
$70.00
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Company Response

Thank you for your kind review. We are happy to hear that you are pleased with the service!

Negz in Vaughan
Negz in Vaughan
1 review Toronto, ON
0/10

THEY ARE USELESS

They get the money first and they deliver useless, messy , unorganized service. They were supposed to do aeration, raking and seeding for us since April and they did aeration after one month that we called them, they came back for rest and left a mess, didn't pick up all the dead grass that they raked and didn't seed properly. Left us with huge super heavy dead grass bags that we cannot lift and city wont pick either, We called them 10 times and left message and nothing, cas they got paid!

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review. We are sorry to here that you are not pleased with the service. To discuss this further, please contact our Head Office at 1-866-912-5296.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Property Stars

Get your lawn off to the right start each year with the #1 lawn maintenance service that every lawn can benefit from -- core aeration. Unlike some lawn services that serve a single purpose, aeration supports the health of your lawn on multiple levels and is therefore the most cost-effective way to promote the health and vitality of your home's turf grass. Canadian Property Stars offers aeration as well as many other services that will make your home look its best.

CATEGORIES
Lawn Maintenance
SERVICES
Lawn Aeration, Driveway Sealing, Exterior Cleaning and Window Washing, Spring/Fall Lawn Rejuvenations
SPECIALITIES
We offer the Star Plan with Seasonally-Timed Core Aeration, Fertilizer & Seed Blends and more
WEBSITE
http://www.canadianpropertystars.com/index.php
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
90
RETURN POLICY
Workmanship Guarantee
PAYMENT METHOD
Cash, Cheque, Visa, MC, Amex
LICENSES
Provincial Direct Sellers in AB, Sask + 100's of Municipal Operating permits in ON, MB, SK, AB, BC
MEMBERSHIPS
Landscape Ontario
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Sealing (same Summer) + Workmanship Guarantee
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