Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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Reviews for Watermart

Average customer rating:
9.9 10 (648 reviews)

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Sam
Sam
1 review Toronto, ON
10/10

Multistage water filter

The reps over the phone were informative and helpful...thank you Donna and David. George installed the filter beautifully. His willingness and patience to answer my questions was also appreciated; and, the water tastes...like water should!

Approximate cost of services:
$650.00
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Company Response

Hi Sam. I'm so glad to hear that we were able to provide you with useful information. You are, of course, very welcome. I'm also happy to hear that George did a great job installing your system and was able to answer all of your questions. And yes...isn't it great when your water tastes as it should? Glad we could help. Please get in touch anytime if you have questions. Thank you once again. Dave, Donna, George and the rest of the Watermart Team.

Andrew in Toronto
Andrew in Toronto
4 reviews Vaughan, ON
10/10

Great product and installation as usual

Got great experience with Watermart during my previous home water softener installation. Hence, after moving, they are the first one i hired for installing water softener and water purification system. Overall, got top-notch service with quality products, George was a fantastic installer and knowledgeable about his expertise. The under sink water purification system is fantastic, the water tastes much better than the tap water.

Approximate cost of services:
$2,700.00
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Company Response

Hi Andrew. We sincerely thank you for having faith in our expertise (once again) for the water systems in your new home. We work very hard as a team to ensure every customer is very satisfied. So to hear the words "top-notch service with quality products" makes us all very happy. Thank you as well for your kind words about George. He has a great deal of experience and we feel very fortunate to have him on the team. Please let us know anytime if you have follow up questions. And once again, many thanks! Sincerely, Dave, George and the rest of the Watermart Team.

sheldon rybowski in Bolton
sheldon rybowski in Bolton
6 reviews Caledon, ON
10/10

Installation of UV water treatment system

George did an excellent job installing our UV water treatment system. He was very professional, answered all my numerous questions, and completed the job in a very timely manner. He did a nice job integrating the new UV system with our existing water treatment system and left the worksite very clean.

Approximate cost of services:
$1,000.00
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Company Response

Hello Sheldon! Thank you so much for your business and for your kind words concerning George. He is a credit to our team and we feel very lucky to have him. I'm so happy to hear that you were satisfied with the job he did on your UV water treatment system. I have passed on your comments and he passes back his thanks. Please give us a call anytime if you have questions. Sincerely, Dave, George and the rest of the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

RO service

Called Watermart to service our reverse osmosis system after moving into a new home. Zia, the tech, was professional and knowledgeable. He performed a super clean of the system and replaced some parts and also offered explanations at each stage of work. Must also credit Mike in the office for his professional advice on the phone. Would definitely recommend Watermart for their expertise in this business.

Approximate cost of services:
$650.00
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Company Response

Hello! First off, thank you so much for giving us a call and allowing us to service your new home. it is very much appreciated. Zia is a very experienced technician who cares about every system he services as if it is for his own home and kids. We are proud to have him as a member or our staff and I am very happy to hear that you found him to be professional in all respects. Mike is also someone who cares a great deal about every customer. Thank you for your kind words concerning his advice. Please let us know anytime if you have questions about your system or water issues generally. Sincerely, Dave, Zia, Mike and the rest of the Watermart Team.

Savitha
Savitha
0 reviews Mississauga, ON
10/10

Whole home water filtration system and RO filtration

We love our new water filtration system. Thank you Donna and George. Donna is friendly and answered all our questions and cleared our doubts. Price is reasonable. Installation done by Mr. George, who was friendly and professional. The work was well done and left the area clean. Thank you watermart for the excellent service.
Roshan/ Savitha

Approximate cost of services:
$4,000.00
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Company Response

Hello Roshan & Savitha. Many thanks for your business and for taking the time to write us such a stellar review. It is great news to the whole team that you love your new water filtration system. Both George and Donna are great to work with and valued members of our team. I'm so happy to hear that you enjoyed working with them and that you found them to be thorough and professional. Please let us know anytime if you have questions. Sincerely, Dave, Donna, George and the rest of the Watermart Team.

Watermart
Watermart
1 review Toronto, ON
10/10

Watermart Multi Stage Filtration system

The installation of the Filtration system was seamless!
The technician, Ken, took the time to inspect the area under the sink to insure safe installation and proper operation.
Ken provided a comprehensive overview of the system and maintenance requirement.
Thank you!

Approximate cost of services:
$950.00
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Company Response

Hi. "Seamless!" These are great words for the team to hear - we work very hard to make it so. Ken is our head technician and has more experience than anyone on the team. I'm very glad to hear (although not surprised) that he did a thorough job - both for the installation itself and the explanation that followed. Please give us a call anytime if you have follow up questions. And (of course), thank you for your review and your business. All the best! Dave, Ken and the rest of the Watermart Team.

LITTLEHANDS
LITTLEHANDS
1 review Toronto, ON
10/10

Water Softener Install

Just purchased new home and needed existing Old Water Softener removed filled with salt not functional. George came in for consultation, ordered and 2 days later removed and installed new one. Gave great explanation and workmanship. Great work!

Approximate cost of services:
$1,900.00
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Company Response

Hello. It is a company policy that we don't replace what can be fixed. However, with your system it was going to be throwing "good money after bad" to try and do the repair. George is a great guy to work with and has over a decade of experience. I'm very happy to hear that you are satisfied with George's professionalism. Please let us know anytime if you have questions. A sincere thanks! Dave, George and the rest of the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water Filter Change

Everyone was so professional, knowledge and helpful from the first phone call with Allison the tech Ken. I was impressed with how they took the COVID precautions in my house and followed through, not just talk to make us feel safe.

Approximate cost of services:
$233.00
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Company Response

Hello. Many thanks for your kind words and for your business. Allison and Ken are both great, aren't they? We are very lucky to have them here. I have passed on your kudos and they pass back their thanks. And yes, it is very important for your family and for ours that we do our work in the safest way possible. I'm very glad to hear that you felt safe while we did the work. Please get in touch anytime if you have questions. Always happy to help. All the best. Dave, Allison, Ken and the rest of the Watermart Team.

Jamieson
Jamieson
7 reviews Toronto, ON
10/10

Great service

Great service. George showed up on time, very thoughtful around drilling when my kiddo was awake and offered some good options like a low flow regular and replacing the drain tube when he saw it was malfunctioning.

This was a great water filter install, would recommend George to anyone.

Approximate cost of services:
$500.00
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Company Response

Hi Jamieson. "Great service" is something that we work very hard to achieve. I'm so glad to hear that you felt George offered great service, was considerate of your child's' nap time and went the extra distance of replacing a malfunctioning drain tube. George is a valued part of our crew, is a great guy to work with and I'm very glad to hear that you feel the same way. Thank you so much for your business and your kind comments. Please let us know anytime if you have follow up questions. Sincerely, Dave, George and the rest of the Watermart Team.

Les, Downtown Toronto
Les, Downtown Toronto
2 reviews Toronto, ON
10/10

water filter and softerner install

Watermart has such a long history of excellent reviews online and this is why I chose to try their services. From first contact with Donna in 2019, she's been so responsive with answering my questions and even though I didn't make the purchase until 2 years later, she was equally responsive and patient going through all the details again with me. As for the actual install, Ken was the technician and the entire experience was very smooth and easy. Firstly, Ken arrives promptly at the time scheduled and was very cordial and friendly and kept to all safety measures of social distancing and masking. He was very organized and tidy and able to answer all of my questions in a courteous and patient manner. He went through the install process, gave me plenty of warning for any water shut off and there was zero inconvenience to us as a family. I felt the entire process was worry free and I felt very comfortable with asking questions. I felt he was very trustworthy and was reassured of my purchase.

Approximate cost of services:
$2,600.00
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Company Response

Hi Les! First off, thank you so much for your business (even if it took a couple of years) and for taking the time out of your day to post such a comprehensive review. Donna is super diligent and a pivotal part of our team. I'm very glad to hear that you found her to be responsive and patient. Ken is our head tech and is also a pleasure to work with. It's great to hear that he was prompt, personable and worked in a professional, safe and clean fashion which reaffirmed your decision to buy your system from Watermart. Please let myself or any of the team know anytime if you have questions. Thank you once again. All the best! Dave, Donna, Ken and the rest of the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991. Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, ...
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