- Approximate cost of services:
- $1,400.00
- Company Response
Thank you, thank you!
Thank you, thank you!
Thanks very much!
Thank you, thank you!
Greatly appreciate the review!
Thank you very much!
Very grateful for your job and the neighbours as well!
I was very satisfied with Sky High Tree Service Inc.
Thanks very much!
Thank you for taking the time to write a Review, Renee. However, there are a couple of issues mentioned that I think are pertinent to address.
We are happy that we were able to provide you with Impeccable service and go above and beyond. This is something that we pride ourselves in and is reflected in our other reviews from our thrilled clients. Our service speaks for itself which you noted.
That being said, it appears that you've left a negatively rated review for reasons separate to our impeccable work which we need to address.
First, we yell over the chipper for obvious reasons - it's very loud and we wear ear protection. In order to communicate, yelling is standard. We ask all Home Owners to remain in their homes when we are working especially when the door is in such close proximity to the trees we are working on, for obvious safety reasons.
Second, you phoned us 8 months after the service we provided for us to come and see dead branches on your tree.
If there was an issue with our service, it should have been addressed upon completion. However, as per your review, our service was impeccable.
For branches to die over the winter is a very common occurrence in trees due to freezing temperatures which can cause this, branches dying; which is what happened to your tree. This has nothing to do with the pruning and cleaning 8 months prior.
It appears now, that since we refused to service your tree after the branches died, for free, that you've decided to write this review.
As you stated twice in your review, the tree looked great, we cleaned the yard impeccably and even took the extra step to move garden ornaments for you.
Any other details brought forth in your review are irrelevant.
We will continue to provide this impeccable service for our clients.
If you'd like to discuss further, please do reach out to us.
Thank you Renee. The Sky High Team.
Removal of very large spruce tree
Appreciate your business!
Sky High Tree Service Inc. has been happily and proudly serving Calgary and surrounding areas since 2009.
We do, tree pruning, stumpgrinding, tree removal and hedgetrimming
All completed with our amazing cleanup.
One of our specialty's are LARGE tree removal