Bryant Heating & Cooling Service Experts

Heating & Air Conditioning
Windsor ON N8X 4L2
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Heating & Air Conditioning
Bryant Heating & Cooling Service Experts
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84%

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Reviews by rating (past 12 months)

Reviews for Bryant Heating & Cooling Service Experts

Average customer rating:
9.7 10 (34 reviews)

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Private User
Private User
Private User reviews Windsor, ON
0/10

Furnace

Ok, so I'm going to start posting my review of this company in other forums, since they won't let you put your reviews, they only allow all the "5 stars" review to be put on their website so they look good.

Anyways, February 12 I called Bryant's heating and cooling people to come look at my furnace because we noticed that the heat isn't circulating around the house, there's heat at the vent but it wasn't blowing. So we called for a technician and they sent Adam (nice guy) to come see what the problem was ($111.87 just for diagnostic), and he looked and saw that it was the belt that snapped off but the motor was still running (without the belt). So he went out to go buy a new belt, and put it on, it worked. The belt cost $116.39 when it should have cost probably less than $10.

February 16, I noticed the house was cool, but didn't think the furnace would have messed up.
February 17, I decided to go back downstairs to check on the furnace to make sure that the belt didn't snap again, but the belt was there, and the motor wasn't running. I decided to contact this company and told them everything thus far that has happened, "Sam" said he would get a technician to come. I got a call from the Technician that was on call I guess or the boss, who knows, telling me that it was probably the belt that caused the motor to stop functioning. So I told him they should fix it then, they were the one that put the belt on (I'm still not sure if that's the correct belt they should have put on because the belt I had one was thinner and I don't know too much about furnaces), and the newer technician that was on call (not Adam because this guy had a horrible accent, could barely understand what he was saying on the phone), told me that I was blaming them for the cause of the motor to stop, well hello, you guys put the belt on, if you would have put the right belt on, maybe it would still have worked, and now this guy is trying to tell me it's going to cost $400-500 to fix, well if the motor messed up before you guys have touched it, I would pay for it, but since it was working and the belt messed it up, you would think they would fix the problem they did....

Well screw that, I'll just find a company that does not overprice everything! I would compare prices with other companies for now on and use this company as a last resort.

Approximate cost of services:
$200.00
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Company Response

We are committed to providing the highest level of service and would like to hear more about your personal situation. Please email our Customer Relations Specialist at customerservice@ServiceExperts.com or give us a call at 972-535-3899. We look forward to hearing from you.

Paul st pierre from Windsor
Paul st pierre from Windsor
1 review Windsor, ON
10/10

Furnace and a/c

Bryant heating and cooling was great...Mike the sales guy is a person in the neighbourhood who lives on sa,e block..i noticed his lawn sign he put on his own lawn. And ironically my a/c went...i talked to mike and he reccomended a new system but he offered to haveone of his techs out here (david) to acess the problem...hottest week in windsor and they installed a new system the very next day...the service was great and overall 110% satisfied with this company..would recommend them to everyone

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Bryant Heating & Cooling Service Experts and we appreciate your business!

lisa barrette from Windsor
lisa barrette from Windsor
1 review Windsor, ON
10/10

furnace and a/c

Bryant heating and cooling did an excellent job from start to finish. They were a little more money then the rest of contractors but well worth it.. so professional. Mike (sales guy) and installer mark and Geoff, were so nice. they walked me thru the whole job and explained the thermostat. they totally satisfied my issues with heating and cooling and would recommend them to everyone. Call Mike the sales guy (519 791 4228) if you would like a great deal on a new system

Approximate cost of services:
$7,998.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Lisa, thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

May DuQuette from Windsor
May DuQuette from Windsor
1 review Windsor, ON
10/10

Furnace and A/C

My Furnace stopped working. Bryant was there the same day to try and fix it, but couldn't. They came the next day and replaced it with a new. All the guys were very nice and polite. I will recommend them to every.

Approximate cost of services:
$9,250.00
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Gerald Clement from Windsor
Gerald Clement from Windsor
1 review Windsor, ON

First Review

10/10

Furnace and Air Conditioner Replacement

On August 14th & 15th we had Scott, Gary and Nick in our home to install a new Lennox furnace and air conditioner. We found them to be pleasant, competent and very knowledgeable workers. They were always prepared to answer our questions and made sure we understood the workings of our new appliance. We would highly recommend them to anyone needing their services.

Approximate cost of services:
$9,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bryant Heating & Cooling Service Experts

When you want a job done right, you ask for the experts. At Bryant Heating & Cooling Service Experts Heating & Air Conditioning in Windsor, we’re passionate about performing quality HVAC repair and installation work. We even put it in writing. Our 100% Satisfaction Guarantee displays our commitment to upholding ...
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